Manuals / Xerox / Computer Equipment / Printer

Xerox 7775, 7765, 7755 manual Troubleshooting Network Accounting

Models: 7755 7775 7765

1 185

Download 185 pages 13.21 Kb

Page 149

Accounting

7.Touch Save.

8.Touch Save again.

9.On your network accounting server, open the network accounting application.

10.Configure the application to define the destination for retrieval of data as the IP address or the fully qualified domain name of the printer.

Troubleshooting Network Accounting

If you are experiencing problems with Network Accounting, check the following:

1.Verify the printer is installed and functioning on the network. See Initial Setup at the Control Panel on page 15.

2.Verify TCP/IP is enabled. See Enabling TCP/IP on page 22.

3.Verify that enough delay time is set on the DHCP server to allow for normal maintenance shut downs if Dynamic TCP/IP addressing is used. See

4.Verify that the Network Accounting Feature Enablement Kit is installed.

5.Verify communication between the Accounting Server and the printer. Test the communication:

a.At the Network Accounting server, open a Web browser.

b.Type the IP address of your printer, then press Enter or Return.

If the CentreWare Is home page displays, the server is communicating with the printer.

6.Ensure Network Accounting settings are configured. See Network Accounting on page 148.

7.Verify authentication is configured for user access. See Authentication on page 54.

8.Verify that all users have scan and fax drivers installed on their computers. For details, see the User Guide at www.xerox.com/office/WC7755_WC7765_WC7775docs.

See also: For more help, see the Online Support Assistant at

www.xerox.com/office/WC7755_WC7765_WC7775support.

WorkCentre 7755/7765/7775 Multifunction Printer	149
System Administrator Guide

Image 149

Xerox 7775, 7765, 7755 manual Troubleshooting Network Accounting

Contents

Português Guia de Administração do Sistema Español Guía del administrador del sistemaXerox WorkCentre 7755 / 7765 / Multifunction PrinterDocument version 1.0: September SGI IRIX is a trademark of Silicon Graphics, Inc3 Network Configuration 2 Initial Setup1 Introduction ContentsContents 4 Security6 Managing Copy Functions 5 Printing8 Fax 7 Scanning9 Accounting 10 Administrator ToolsIndex 11 Customization and ExpansionA Audit Log Event Identification Numbers •More Information on page Introduction1This chapter includes •Overview on page Overview Configuration StepsInformation More InformationSource Software and Documentation DiscIntroduction •Initial Setup at the Control Panel on page Initial Setup•Initial Setup in CentreWare IS on page This chapter includesPhysical Connection The Installation Wizard Initial Setup at the Control PanelQuick Setup Home Configuration Report3.Touch Ethernet Physical Media Assigning a Network AddressAccessing CentreWare IS Initial Setup in CentreWare ISChanging the System Administrator Password Locking or Unlocking the PrinterUsing the Configuration Overview Page Accessing the Configuration ReportEnabling Services Assigning a Name and Location to the Printer2.Touch Installed Options Initial Setup •Raw TCP/IP Printing on page Network Configuration•Proxy Server on page •AppleTalk on pageTCP/IP Configuring TCP/IP Settings at the Control PanelEnabling TCP/IP NotesConfiguring Dynamic Address Settings Configuring TCP/IP Settings in CentreWare ISConfiguring DNS/DDNS Settings Configuring Settings for IPv4Notes Configuring IP Settings for IPv6Notes Default DHCP SettingsNotes Manual Address Options DNS Configuration for IPv6Page Page Editing SNMP v1/v2c Properties Configuring SNMP SettingsSNMP SNMP Advanced Settings Editing SNMP v3 SettingsAdding IP Trap Destination Addresses NotesAdding IPX Trap Destination Addresses SSDP Notes LPR/LPDEnabling LPR/LPD Advanced Settings Basic SettingsRaw TCP/IP Printing NotesSystem Administrator Guide Network Configuration3.Backchannel Data 4.Banner Page PrintingSMTP Configuring SMTP Server Settings8.Click Apply LDAP Configuring LDAP/LDAPS Server SettingsDefining User Mappings Configuring Contexts for LDAP•User Roles Access Setup on page Configuring Authorization Access by Groups•Device Access Setup on page •Service Access Setup on pageFeature Access Setup Configuring Filters for LDAPService Access Setup 8.Click Apply NotesPOP3 Enabling HTTP Configuring HTTP SettingsHTTP Proxy Server Page Enabling AppleTalk on the printer AppleTalkNetWare Configuring NetWare SettingsNetWare Directory Services NDS Microsoft Networking Configuring Microsoft NetworkingConfiguring WINS Notes Enabling WSDNotes 4.Click Apply Network Configuration•Setting up Access Rights on page Security4•Controlling Access to Tools and Features on page •Digital Certificates on pageOverview Setting up Access RightsUser Information Local AuthenticationSpecifying Password Requirements Setting up Network Authentication Network AuthenticationSetting Up Local Authentication 6.A backup address is optional Authentication Using a Card Reader System Manually Configuring Control Panel Authentication 5.Type the details in the Path field Controlling Access for All Users Controlling Access to Tools and FeaturesDigital Certificates Installing a Digital CertificateCreating a Request Managing Trusted Certificate Authorities3.Select Save Target As Downloading the Generic Xerox CANotes Secure HTTP SSLEnabling Secure HTTP SSL Enabling IPsec IPsecManaging Actions NotesInternet Key Exchange Settings Manual Keying SettingsNotes Editing or Deleting an ActionManaging Host Groups Managing Protocol GroupsCreating a New Protocol Group Editing or Deleting a Protocol GroupEditing or Deleting a Host Group Managing Security PoliciesDefining a Security Policy Prioritizing a Security Policy802.1X Enabling and ConfiguringAt the Control Panel In CentreWare IS•EAP-MD5 •PEAPv0/EAP-MS-CHAPv2 •EAP-MS-CHAPv2 2.Under Protocol, select Enable6.Enable Save to save new password Stored Data Encryption Scheduling Routine Deletion of Image Data Overwriting Image DataManually Deleting Image Data •Fax Dial Directories •Fax Mailbox contents •Jobs stored by the Scan to Mailbox serviceSystem Administrator Guide 6.Click ApplyEditing or Deleting IP Filter Rules IP FilteringCreating an IP Filter Rule Arranging the Execution Order of IP Filter Rules Enabling Audit Log Audit LogSaving an Audit Log Interpreting the Audit LogSecurity System Administrator Guide•Completion Status Security •Saving and Reprinting Jobs on page Printing5•Managing Banner Sheet Printing Options on page •UNIX, Linux, and AS/400 Printing on pageSaving and Printing Jobs Enabling the Reprint Saved Jobs FeatureSaving and Reprinting Jobs Managing Folders Creating and Managing FoldersCreating a New Folder Restoring Saved Jobs Backing up Saved Jobs8.Type a Password and Retype Password 9.Enable Select to Save New Password9.Enable Select to Save New Password 8.Type a Password and Retype PasswordManaging Banner Sheet Printing Options Setting Banner Sheet Identification OptionsUser ID: Installing XSUS Xerox Services for UNIX Systems XSUSUNIX, Linux, and AS/400 Printing Supported Printing ModelsLaunch XSUS Perform the Installation ProcedureDownload the Files Installing the Xerox PPD on the Workstation Printing from a Linux WorkstationNotes AS/400Installing the WSCO and Setting up Print Queues Printing Functions Managing Copy•Specifying Default Copy Settings on page •Creating Copy Feature Presets on page3.Touch Copy Service Settings Specifying Default Copy Settings4.Touch Feature Defaults 6.Touch Save Defaults2.Touch Service Settings Changing the Reading Order3.Touch Copy Service Settings NotesImage Shift Presets Creating Copy Feature PresetsEdge Erase Presets 1.Touch Reduce/Enlarge Presets Reduce/Enlarge PresetsManaging Copy Functions •Scanning to a Folder on the Printer on page Scanning7•Scanning to an Email Address on page •Workflow Scanning on pageScanning to a Folder on the Printer Setting Scan PoliciesEnabling or Disabling Scan to Mailbox NotesDeleting Scanned Files Managing Folders and Scanned FilesCreating and Editing a Folder Delete Scan Folders Managing Folder PasswordsNotes Monitoring CapacityTroubleshooting Scan to Email Editing Default Scan SettingsScanning to an Email Address Managing the Email Address BookSee also: See the Online Support Assistant at Configuring File Repository Settings Configuring Workflow ScanningWorkflow Scanning NotesNetWare NCP Page HTTP/HTTPS CGI Scripts Adding a File Destination Configuring the Default TemplateAdding a Fax Destination Adding Document Management Fields1.Under Document Management Fields, click Add Configuring Workflow Scanning General SettingsConfiguring Template Pool Repository Settings Setting Scanned Image File Naming ConventionsConfiguring a Validation Server Template Display Settings on the Control Panel2.Touch the Advanced Settings tab 3.Touch Update TemplatesTroubleshooting Workflow Scanning Scanning to a User’s Home Folder Configuring Scan to HomeScanning System Administrator Guide10.Click Apply Scanning NotesThis chapter includes Fax8•Embedded Fax on page •Server Fax on page •Internet Fax on pageEmbedded Fax Fax Install Wizard•Fax Install Wizard on page •Configuring Embedded Fax Settings on pageSetting Fax Defaults Configuring Embedded Fax SettingsSetting Incoming Fax Defaults NotesEnabling or Disabling the Secure Fax Feature Enabling Ring VolumeEnabling or Disabling Junk Fax Prevention 4.Touch Secure ReceiveSelecting Default Paper Settings Setting Transmission DefaultsSetting Default Output Options 4.Touch Transmission DefaultsEditing a Fax Mailbox Fax MailboxesDeleting a Fax Mailbox 4.Touch Mailbox SetupStoring a Fax in a Mailbox Local MailboxPrinting or Deleting Stored Faxes Fax ReportsSetting Up Fax Reports Printing a Fax Report Fax PollingDeleting Sent Fax Jobs from Memory Storing a Fax for Remote PollingPrinting and Deleting Stored Faxes Remote PollingPolling a Remote Fax 2.Touch Fax Options, then touch Remote PollingDefining Mailbox and Polling Policies Troubleshooting Embedded FaxTesting the Fax Connection Page Server Fax Configure a Server Fax Filing RepositoryConfigure a Fax Repository using HTTP/HTTPS Configure a Fax Repository using SMBConfigure a Fax Repository using Netware Configure Server Fax Default SettingsConfigure a Fax Repository using SMTP Notes Troubleshooting Server FaxInternet Fax Configuring Default Internet Fax SettingsFiling Options Configuring Internet Fax Receive SettingsInternet Fax Image Settings Internet Fax Addresses Troubleshooting Internet FaxSending a LAN Fax LAN FaxAdding a Fax Recipient Adding a Recipient from a Personal Phonebook9.Select Options from the Cover Sheet Image menu Setting up a Cover SheetSetting LAN Fax Options Setting up Phonebook Preferences Editing the PhonebookSystem Administrator Guide Page •Xerox Standard Accounting on page Accounting9•Network Accounting on page •Enabling Accounting in Print Drivers on pageCreating a Group Account Xerox Standard AccountingEnabling Xerox Standard Accounting Notes Creating a General AccountMaximum Usage Limits Resetting Usage LimitsPrinting a Report AccountsAccounting System Administrator Guide2.Click Generate Report Network Accounting Enabling and Configuring Network AccountingTroubleshooting Network Accounting Enabling Accounting in a Windows Print Driver Enabling Accounting in Print Drivers•Energy Saving Settings on page Administrator Tools•Setting the Date and Time on page •SMart eSolutions and Billing Information on pageAlerts Monitoring Alerts and StatusNotes Local UI AlertsLow Supply Warning Sleep Mode Energy Saving SettingsSetting the Date and Time at the Control Panel Setting the Date and TimeSetting the Date and Time in CentreWare IS Restarting the Printer from the Control Panel Taking the Printer OfflineRestarting the Printer in CentreWare IS System Administrator Guide Administrator Tools 7.Touch Reset. NotesNotes SMart eSolutions and Billing InformationSMart eSolutions Maintenance Assistant View Usage and Billing InformationMeter Assistant Supplies AssistantBilling Information 2.Click Refresh to update the pageCreating a Clone File Cloning2.Click I Have A Cloning File Installing a Clone FileNotes Internet Fax and Email Address Book Address BooksEditing a Name Editing the Public Address Book as a .csv File2.Under Public Address Book, click View All Names Deleting All NamesNotes Fax Address BookLAN Fax Address Book Font Management Utility Notes Network LogsCustomizing Printer Contact Information Manual Updating the Printer SoftwareAuto Upgrade Expansion Customization and•Xerox Extensible Interface Platform EIP on page •Auxiliary Interface Kit on pageXerox Extensible Interface Platform EIP Enabling Extensible Services3.Touch Auxiliary Access Auxiliary Interface KitCustomization and Expansion Identification Numbers Audit Log EventEvent Identification Number Audit Log Event Identification NumbersDescription Audit Log Event Identification Numbers DescriptionEvent Identification Number Audit Log Event Identification Numbers Numerics IndexPage Page Page Page