Yamaha RX-V3800 owner manual Troubleshooting, 127 En, General

Troubleshooting

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

■ General

Problem	Cause	Remedy	See
			page
This unit fails to turn	The power cable is not connected or the	Connect the power cable firmly.	—
on or enters the	plug is not completely inserted.
standby mode soon
	The speaker impedance setting is	Set the speaker impedance to match your speakers.	33
after the power is
turned on.	incorrect.
	The protection circuitry has been	Make sure that all speaker wire connections on this	15
	activated.	unit and on all speakers are secure and that the wire
		for each connection does not touch anything other
		than its respective connection.
	This unit has been exposed to a strong	Set this unit to the standby mode, disconnect the	—
	external electric shock (such as lightning	power cable, plug it back in after 30 seconds and then
	or strong static electricity).	use it normally.
No sound.	Incorrect input or output cable	Connect the cables properly. If the problem persists,	23-30
	connections.	the cables may be defective.
	Audio input jack select is set to “HDMI”,	Set the audio input jack select to “AUTO”.	42
	“COAX/OPT” or “ANALOG”.
	Audio input jack select is set to	Set the audio input jack select to “AUTO” or	42
	“ANALOG” while the input source	“COAX/OPT”.
	component outputs digital audio signals.
	No appropriate input source has been	Select an appropriate input source with the CINPUT	41, 42
	selected.	selector on the front panel (or the input selector
		buttons (1) on the remote control).
	Speaker connections are not secure.	Secure the connections.	15
	The volume is turned down.	Turn up the volume.	—
	The sound is muted.	Press EMUTE or CVOLUME +/– on the remote	43
		control to resume audio output and then adjust the
		volume.
	Signals this unit cannot reproduce are	Play a source whose signals can be reproduced by this	—
	being input from a source component,	unit.
	such as a CD-ROM.
	The HDMI components connected to this	Connect HDMI components that support the HDCP	21
	unit do not support the HDCP copy	copy protection standards.
	protection standards.
	“Support Audio” is set to “Other” and	Set “Support Audio” to “RX-V3800” in “Option”.	98
	“HDMI” audio signals are not being
	played back on this unit.
No picture.	The output and input for the picture are	Set “Conversion” to “On” or connect your source	89
	connected to different types of video	components in the same way as you connect your
	jacks.	video monitor to this unit.
	This unit outputs the video signals are not	Set the “INITIALIZE” to “VIDEO” to reset the video	126
	supported on the video monitor connected	parameters.
	to the HDMI OUT jack.
		Set “MONITOR CHECK” to “YES”.	126
	Pure Direct mode is active.	Turn off the Pure Direct mode.	51
	Non-standard video signals are input.

INFORMATION ADDITIONAL

English

127 En