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11. Help
Problem | Cause & Solution |
{REDIAL} or {PAUSE} on the | L If this button is pressed during dialling, a pause will be inserted. If pressed |
base unit does not function | immediately after a dial tone is obtained, the last number dialled will be |
properly. | redialled. |
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The receiving mode does not | L The Distinctive Ring is set (feature #31 on page 52). |
function properly. |
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During programming, I | L All or part of the number is the same as another code or ID. Change the |
cannot enter the code or ID | number: |
number. | – remote operation ID (code): page 48, or feature #11 on page 51. |
| – fax activation code: feature #41 on page 53. |
| – auto disconnection code: feature #49 on page 54. |
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The ink film runs out quickly. | L Even if there are only a few sentences, every page that comes out of the |
| machine is considered a full page. |
| L Turn OFF the following features: |
| – sending report: feature #04 on page 50. |
| – journal report: feature #22 on page 51. |
| – Caller ID list: feature #26 on page 52. |
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The base unit beeps. | L The memory reception alert of feature #44 is ON (page 53), and the unit has |
| a document in memory. Press {STOP} to stop the beeps, then see the |
| displayed message instructions to solve the problem. |
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The speakerphone is not | L Use the speakerphone in a quiet room. |
working. | L If you have difficulty hearing the other party, adjust the volume. |
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I cannot page a cordless | L The cordless handset is too far from the base unit. |
handset or base unit. |
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The unit does not display the | L You need to subscribe to a Caller ID service. |
caller’s name and/or | L Other telephone equipment may be interfering with your phone. Disconnect |
telephone number. | it and try again. |
| L Other electrical appliances connected to the same outlet may be interfering |
| with the Caller ID information. |
| L Telephone line noise may be affecting the Caller ID information. |
| L The caller requested not to send his/her information (page 28). |
| L If a call is being transferred to you, the caller information will not be |
| displayed. |
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The display exits the Caller ID | L Do not pause for over 1 minute on the cordless handset or 3 minutes on the |
List while viewing caller | base unit while viewing. |
information. |
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11.3.3 Cordless handset
Problem | Cause & Solution |
The cordless handset does | L Make sure that the battery is installed correctly (page 16) and fully charge |
not work. | it (page 18). |
| L Clean the charge contacts and charge again (page 18). |
| L Turn the cordless handset power OFF, then ON (page 18). |
| L Check that the power cord is connected properly. |
| L The cordless handset has not been registered to the base unit. Register the |
| cordless handset (page 59). |
| L |
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The cordless handset display | L The cordless handset is in screen saver mode (page 18). Press {ih} to |
is blank. | activate the cordless handset display again. |
| L The cordless handset is not turned ON. Turn the power ON (page 18). |
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