Panasonic KX-FC255AL manual Fax sending, Fax receiving

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11. Help

Problem	Cause & Solution
I cannot register a cordless	L The maximum number of base units are already registered to the cordless
handset to a base unit.	handset. Cancel unused base unit registrations from the cordless handset
	(page 59).
	L The maximum number of cordless handsets are already registered to the
	base unit. Cancel unused cordless handset registrations from the base unit
	(page 59).
	L You entered the wrong PIN. If you forget your PIN, consult your nearest
	Panasonic service centre.
	L Place the cordless handset and the base unit away from other electrical
	appliances.

11.3.4 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
	L The other party’s machine is not a fax machine. Check with the other party.
	L The other party’s fax machine failed to answer the fax automatically. Send
	the fax manually (page 35).
	L The memory is full of received documents and the quick scan (feature #34
	on page 52) is ON. Turn this feature OFF, and send the fax again.

I cannot send a fax overseas.	L Use the overseas transmission mode (feature #23 on page 51).
	L Add two pauses at the end of the telephone number or dial manually.

The other party complains	L If your line has special telephone services such as call waiting, the service
that letters on their received	may have been activated during fax transmission. Connect the unit to a line
document are distorted or not	that does not have these services.
clear.	L Another telephone on the same line is off the hook. Hang up the telephone
	and try again.
	L Try copying the document with this unit. If the copied image is clear, there
	may be something wrong with the other party’s machine.
	L Adjust the scan contrast using feature #58 (page 54).

The other party complains	L The scanner glass or rollers are dirty with correction fluid, etc. Clean them
that black lines, white lines or	(page 76). Please do not insert a document before correction fluid has dried
smudges appear on their	completely.
received document.

Documents frequently	L Clean the document feeder rollers, recording paper feeder and rubber flap
misfeed.	(page 76).

11.3.5 Fax – receiving

Problem	Cause & Solution
I cannot receive documents.	L The ink film is empty. Replace the ink film with a new one (page 14).

I cannot receive documents	L The receiving mode is set to TEL mode.
automatically.	Change the receiving mode:
	– TAM/FAX mode (page 40) or FAX ONLY mode (page 40).
	L The time taken to answer the call is too long. Decrease the number of rings
	(page 48, feature #06 on page 50).
	L The greeting message is too long. Record a shorter message (page 45).

The display shows	L The receiving mode is set to FAX ONLY mode and the incoming call is not
“CONNECTING.....”, but	a fax. Change the receiving mode:
faxes are not received.	– TAM/FAX mode (page 40) or TEL mode (page 39).

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Contents Operating Instructions Compact Plain Paper Fax with DectThank you for purchasing a Panasonic fax machine Things you should keep a recordFor your future reference Page Important information Installation Important safety instructionsBattery Environment For Best PerformanceLocation and noise Routine careDistinctive Ring Multi-unit Operation Operating additional unitsAccessory information Included accessoriesCharger Operating instructions Button descriptions of the base unit Button descriptions of the cordless handset Display descriptions of the cordless handsetMenu icons Menu icon Menu/featureSMS Short Message Service Soft key icons Action IconOverview Base unit Cordless handsetInk film Correct Paper trayIncorrect Handset cord Battery installation / replacementRecording paper CorrectSlantBase unit ConnectionsCharger unit Cordless handset screen saver mode Battery chargeTurning the cordless handset power ON/OFF Adjusting cordless handset volume Adjusting base unit volumeWith the cordless handset Date and timeWith the base unit Menu Stop Your logoYour fax number SET RecallMaking phone calls SP-PHONE Redial Answering phone callsMIC SP-PHONE Night mode Using the recall featureRecording a telephone conversation Cordless handset only Storing phonebook items Cordless handset phonebookCategories Base unit phonebook Making a phone call using the phonebookChain dial Cordless handset only Editing a stored itemOne touch dial Erasing all itemsCaller ID service How Caller ID is displayedCategory features for cordless handset phonebook Viewing and calling backWith the cordless handset 1 i j i# Symbols and operations for caller informationErasing caller information With the cordless handset 1 ij i #Into the cordless handset 1 i j i# Using SMS Short Message ServiceTurning SMS ON/OFF Into the base unitRegistering mailboxes Changing SMS message centre numbersSending a message Guide to SMS settings Receiving a messagePublic i# Settings i# Private Mailbox i # Changing private mailbox settingsStoring the PBX line access number for PBX users only Public i# Settings i# PBX Access No. i #Sending a fax manually SP-PHONE Stop FAX Start RedialSending a fax using Phonebook and one touch dial Document requirementsAdding a new item into the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Erasing a stored item from the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeSelecting the way to use your fax machine Receiving a fax manually Auto answer OFF Activating TEL modeSP-PHONE Stop FAX Start Activating FAX only mode Receiving a fax automatically Auto answer onTo erase an item from the junk fax prohibitor list To display the junk fax prohibitor listTo print the junk fax prohibitor list SET i MenuUsing with the ring detection feature Making a copy More copying featuresCopy Start Stop Example Making 2 copies of a 4-page original document Collated pages Uncollated pagesMIC Erase Greeting Check Stop Greeting REC Recording your greeting messageErasing your recorded greeting message To check the greeting message Press Greeting CheckLeaving a message for others or yourself Useful features during playbackListening to recorded messages To play back messagesRecording your greeting message Direct command operationListening to recorded messages Programming for answering machine Remote operation using remote commandsOperating from a remote location Summary of remote operationTo turn on the auto answer setting Key Remote commandRecording a marker message Basic features Base unit programmingAdvanced features Using 24-hour time entry OFF defaultDesired resolution To cancel after programming, press Stop then SET86% 72% Letter 92% defaultTo print the stored document Setting friendly #46 Darker60s Maximum greeting message time is 60 seconds TAM/FAXSee page 45 for details Work correctly. Consult your PBX supplier for the correct 100msec. defaultConnecting tone volume cannot be adjusted Other partyCordless handset features Cordless handset programmingChange base unit PIN 0000 . *1 Using the base unit PIN/repeaterBase unit settings menu Sub-menu Feature default setting Enter the current 4-digit base unit PIN. *2Display Setup Time settingsCall options Operating additional units Intercom Transferring a call/conferenceCopying one phonebook item To the cordless handset using the base unitCopying phonebook items Copying all the phonebook itemsCharacter entry Characters available in each character entry modeWhen the base unit displays the character entry screen Character entry modesExtended 2 character table O When writing SMS messagesCyrillic character table P Error messages Reports Error messages Display Display Cause & SolutionTry again Erase unnecessary messages page 46Recording was too short. Try again Phonebook items from the destination unit and try againInitial settings When a function does not work, check hereGeneral Problem Cause & Solution Cordless handset does Problem Cause & Solution Redial or Pause onReceiving mode does not Base unit does not functionOther user to complete the call Redialled. Redial the number manuallyFax sending Fax receivingWhen an extension telephone Problem Cause & Solution Blank sheet is ejectedUsing the cordless handset Receiving modeCopying Answering machineTo the appropriate service. Consult your service provider If a power failure occurs11.3.8 SMS When the recording paper has jammed in the unit Recording paper jamsWhen the recording paper was not fed into the unit properly Document jamsDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports Base unit only SpecificationsMenu SET Recording paper weight ITU-T No Test ChartRecording paper specifications Recording paper size RF transmission power Approx mW Voice codingIndex Broadcast ListTAM/FAX Page Page Global web site Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Copyright