Panasonic KX-FC255AL Problem Cause & Solution Blank sheet is ejected, Printing quality is poor

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11. Help

 

 

 

 

Problem

Cause & Solution

A blank sheet is ejected.

L If a blank sheet is ejected after the received document is printed out, the

 

size of the document sent by the other party is as large as, or larger than,

 

the recording paper, and the receiving reduction rate is not programmed

 

correctly. Program the proper rate in feature #36 (page 53).

 

L The other party placed the document in their fax machine facing the wrong

 

way. Check with the other party.

 

 

The printing quality is poor.

Please do not reuse the ink film!

 

Please use genuine Panasonic replacement film. Refer to page 9 for further

 

details.

 

L The thermal head is dirty. Clean it (page 77).

 

L If documents can be copied properly, the unit is working normally. The other

 

party may have sent a faint document or there may be something wrong

 

with the other party’s machine. Ask them to send a clearer copy of the

 

document or to check their fax machine.

 

L Some paper has instructions recommending which side to print on. Try

 

turning the recording paper over.

 

L You may have used paper with cotton and/or fibre content that is over 20%,

 

such as letterhead or resume paper.

 

 

Recording paper frequently

L Clean the document feeder rollers, recording paper feeder and rubber flap

misfeeds.

(page 76).

 

 

Letters on the received

L If your line has special telephone services such as call waiting, the service

document are distorted.

may have been activated during fax reception. Connect the unit to a line that

 

does not have these services.

 

 

I cannot receive documents

L The memory is full of received documents due to a lack of recording paper,

using the cordless handset.

a lack of ink film or a recording paper jam. Install paper (page 16), install ink

 

film (page 14) or remove the jammed paper (page 74).

 

 

When an extension telephone

L You must set remote fax activation to ON (feature #41 on page 53)

is connected, I cannot receive

beforehand.

documents by pressing

L You may have changed the remote fax activation code from {*}{#}{9}

{*}{#}{9}.

(default setting). Verify the remote fax activation code (feature #41 on page

 

53).

 

L The memory is full of received documents due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 16), install ink

 

film (page 14) or remove the jammed paper (page 74).

 

 

The other party complains

L The receiving mode is set to TEL mode. Receive the document manually

that they cannot send a

(page 39) or change the receiving mode to TAM/FAX mode (page 40) or

document.

FAX ONLY mode (page 40).

 

L The memory is full of received documents due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 16), install ink

 

film (page 14) or remove the jammed paper (page 74).

 

 

I cannot select the desired

L If you want to set TAM/FAX or FAX ONLY mode:

receiving mode.

– select the desired mode using feature #77 (page 55), and press {AUTO

 

ANSWER} repeatedly until the desired mode is displayed.

 

L If you want to set TEL mode:

 

– press {AUTO ANSWER} repeatedly to select TEL mode.

 

– The Distinctive Ring is set (feature #31 on page 52).

 

 

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Contents Compact Plain Paper Fax with Dect Operating InstructionsFor your future reference Things you should keep a recordThank you for purchasing a Panasonic fax machine Page Important information Battery Important safety instructionsInstallation Routine care For Best PerformanceLocation and noise EnvironmentDistinctive Ring Operating additional units Multi-unit OperationCharger Operating instructions Included accessoriesAccessory information Button descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handsetSoft key icons Action Icon Menu icon Menu/featureSMS Short Message Service Menu iconsBase unit Cordless handset OverviewInk film Incorrect Paper trayCorrect CorrectSlant Battery installation / replacementRecording paper Handset cordCharger unit ConnectionsBase unit Turning the cordless handset power ON/OFF Battery chargeCordless handset screen saver mode Adjusting base unit volume Adjusting cordless handset volumeWith the base unit Date and timeWith the cordless handset SET Recall Your logoYour fax number Menu StopMaking phone calls MIC SP-PHONE Answering phone callsSP-PHONE Redial Recording a telephone conversation Cordless handset only Using the recall featureNight mode Categories Cordless handset phonebookStoring phonebook items Editing a stored item Making a phone call using the phonebookChain dial Cordless handset only Base unit phonebookErasing all items One touch dialHow Caller ID is displayed Caller ID serviceViewing and calling back Category features for cordless handset phonebookWith the cordless handset 1 ij i # Symbols and operations for caller informationErasing caller information With the cordless handset 1 i j i#Into the base unit Using SMS Short Message ServiceTurning SMS ON/OFF Into the cordless handset 1 i j i#Sending a message Changing SMS message centre numbersRegistering mailboxes Receiving a message Guide to SMS settingsPublic i# Settings i# PBX Access No. i # Changing private mailbox settingsStoring the PBX line access number for PBX users only Public i# Settings i# Private Mailbox i #SP-PHONE Stop FAX Start Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialErasing a stored item from the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memorySelecting the way to use your fax machine Use only as a fax FAX only modeUse mostly as a telephone TEL mode SP-PHONE Stop FAX Start Activating TEL modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer on Activating FAX only modeSET i Menu To display the junk fax prohibitor listTo print the junk fax prohibitor list To erase an item from the junk fax prohibitor listUsing with the ring detection feature Copy Start Stop More copying featuresMaking a copy Collated pages Uncollated pages Example Making 2 copies of a 4-page original documentTo check the greeting message Press Greeting Check Recording your greeting messageErasing your recorded greeting message MIC Erase Greeting Check Stop Greeting RECTo play back messages Useful features during playbackListening to recorded messages Leaving a message for others or yourselfListening to recorded messages Direct command operationRecording your greeting message Summary of remote operation Remote operation using remote commandsOperating from a remote location Programming for answering machineRecording a marker message Key Remote commandTo turn on the auto answer setting Base unit programming Basic featuresAdvanced features To cancel after programming, press Stop then SET OFF defaultDesired resolution Using 24-hour time entryDarker Letter 92% defaultTo print the stored document Setting friendly #46 86% 72%See page 45 for details TAM/FAX60s Maximum greeting message time is 60 seconds Other party 100msec. defaultConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correctCordless handset programming Cordless handset featuresEnter the current 4-digit base unit PIN. *2 Using the base unit PIN/repeaterBase unit settings menu Sub-menu Feature default setting Change base unit PIN 0000 . *1Call options Time settingsDisplay Setup Operating additional units Transferring a call/conference IntercomCopying all the phonebook items To the cordless handset using the base unitCopying phonebook items Copying one phonebook itemCharacter entry modes Characters available in each character entry modeWhen the base unit displays the character entry screen Character entryCyrillic character table P When writing SMS messagesExtended 2 character table O Error messages Reports Display Cause & Solution Error messages DisplayPhonebook items from the destination unit and try again Erase unnecessary messages page 46Recording was too short. Try again Try againGeneral When a function does not work, check hereInitial settings Base unit does not function Problem Cause & Solution Redial or Pause onReceiving mode does not Problem Cause & Solution Cordless handset doesRedialled. Redial the number manually Other user to complete the callFax receiving Fax sendingReceiving mode Problem Cause & Solution Blank sheet is ejectedUsing the cordless handset When an extension telephoneAnswering machine Copying11.3.8 SMS If a power failure occursTo the appropriate service. Consult your service provider Recording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Menu SET SpecificationsReference lists and reports Base unit only RF transmission power Approx mW Voice coding ITU-T No Test ChartRecording paper specifications Recording paper size Recording paper weightBroadcast List IndexTAM/FAX Page Page Copyright Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site
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