Panasonic KX-FC255AL manual Error messages Display, Display Cause & Solution

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11. Help

11.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

11.2.1 Base unit

Display	Cause & Solution
“BACK COVER OPEN”	L The back cover is open. Close the back cover firmly.
“BUSY”	L The cordless handset you tried to call is in use.
	L The cordless handset you are calling is too far from the base unit.
“CALL SERVICE”	L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the document. If
	misfeeding occurs frequently, clean the document feeder rollers (page 76)
	and try again.
	L The document is longer than 600 mm. Press {STOP} to remove the
	document. Divide the document into two or more sheets, and try again.

“CHECK FILM”	L The ink film is empty. Replace the ink film with a new one (page 14).
	L The ink film is not installed. Install it (page 14).
	L The ink film is slack or creased. Tighten it (see step 5 on page 14).

“CHECK MEMORY”	L The base unit memory (telephone numbers, parameters, etc.) has been
	erased. Re-program.
“CHECK PAPER”	L The recording paper is not installed or the unit has run out of paper. Install
	paper and press {SET} to clear the message.
	L The recording paper was not fed into the unit properly (page 75). Re-install
	paper (page 16) and press {SET} to clear the message.
	L The recording paper has jammed near the recording paper entrance.
	Remove the jammed paper (page 74) and press {SET} to clear the
	message.

“FAX IN MEMORY”	L See the other displayed message instructions to print out the document.
	Received documents are stored in memory due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 16), install ink
	film (page 14) or remove the jammed paper (page 74). You will lose all faxes
	in memory if the power is removed. Check with power connected.

“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 16), install ink
	film (page 14) or remove the jammed paper (page 74). You will lose all faxes
	in memory if the power is removed. Check with power connected.
	L When performing memory transmission, the document being stored
	exceeded the memory capacity of the unit. Send the entire document
	manually.

“FILM EMPTY”	L The ink film is empty. Replace the ink film with a new one (page 14).
	L The ink film is slack. Tighten it (see step 5 on page 14) and install again.
	L The fax machine is positioned near appliances such as TVs or speakers
	which generate an intense magnetic field.

“FILM NEAR EMPTY”	L The remaining ink film is low. Prepare a new ink film (page 9).
“MEMORY FULL”	L The base unit’s phonebook memory is full. Erase unnecessary items (page
	27).
	L When making a copy, the document being stored exceeded the memory
	capacity of the unit. Press {STOP} to clear the message. Divide the
	document into sections.

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Contents Compact Plain Paper Fax with Dect Operating InstructionsFor your future reference Things you should keep a recordThank you for purchasing a Panasonic fax machine Page Important information Battery Important safety instructionsInstallation Location and noise For Best PerformanceEnvironment Routine careDistinctive Ring Operating additional units Multi-unit OperationCharger Operating instructions Included accessoriesAccessory information Button descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handsetSMS Short Message Service Menu icon Menu/featureMenu icons Soft key icons Action IconBase unit Cordless handset OverviewInk film Incorrect Paper trayCorrect Recording paper Battery installation / replacementHandset cord CorrectSlantCharger unit ConnectionsBase unit Turning the cordless handset power ON/OFF Battery chargeCordless handset screen saver mode Adjusting base unit volume Adjusting cordless handset volumeWith the base unit Date and timeWith the cordless handset Your fax number Your logoMenu Stop SET RecallMaking phone calls MIC SP-PHONE Answering phone callsSP-PHONE Redial Recording a telephone conversation Cordless handset only Using the recall featureNight mode Categories Cordless handset phonebookStoring phonebook items Chain dial Cordless handset only Making a phone call using the phonebookBase unit phonebook Editing a stored itemErasing all items One touch dialHow Caller ID is displayed Caller ID serviceViewing and calling back Category features for cordless handset phonebookErasing caller information Symbols and operations for caller informationWith the cordless handset 1 i j i# With the cordless handset 1 ij i #Turning SMS ON/OFF Using SMS Short Message ServiceInto the cordless handset 1 i j i# Into the base unitSending a message Changing SMS message centre numbersRegistering mailboxes Receiving a message Guide to SMS settingsStoring the PBX line access number for PBX users only Changing private mailbox settingsPublic i# Settings i# Private Mailbox i # Public i# Settings i# PBX Access No. i #SP-PHONE Stop FAX Start Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memorySelecting the way to use your fax machine Use only as a fax FAX only modeUse mostly as a telephone TEL mode SP-PHONE Stop FAX Start Activating TEL modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer on Activating FAX only modeTo print the junk fax prohibitor list To display the junk fax prohibitor listTo erase an item from the junk fax prohibitor list SET i MenuUsing with the ring detection feature Copy Start Stop More copying featuresMaking a copy Collated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase Greeting Check Stop Greeting REC To check the greeting message Press Greeting CheckListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesListening to recorded messages Direct command operationRecording your greeting message Operating from a remote location Remote operation using remote commandsProgramming for answering machine Summary of remote operationRecording a marker message Key Remote commandTo turn on the auto answer setting Base unit programming Basic featuresAdvanced features Desired resolution OFF defaultUsing 24-hour time entry To cancel after programming, press Stop then SETTo print the stored document Setting friendly #46 Letter 92% default86% 72% DarkerSee page 45 for details TAM/FAX60s Maximum greeting message time is 60 seconds Connecting tone volume cannot be adjusted 100msec. defaultWork correctly. Consult your PBX supplier for the correct Other partyCordless handset programming Cordless handset featuresBase unit settings menu Sub-menu Feature default setting Using the base unit PIN/repeaterChange base unit PIN 0000 . *1 Enter the current 4-digit base unit PIN. *2Call options Time settingsDisplay Setup Operating additional units Transferring a call/conference IntercomCopying phonebook items To the cordless handset using the base unitCopying one phonebook item Copying all the phonebook itemsWhen the base unit displays the character entry screen Characters available in each character entry modeCharacter entry Character entry modesCyrillic character table P When writing SMS messagesExtended 2 character table O Error messages Reports Display Cause & Solution Error messages DisplayRecording was too short. Try again Erase unnecessary messages page 46Try again Phonebook items from the destination unit and try againGeneral When a function does not work, check hereInitial settings Receiving mode does not Problem Cause & Solution Redial or Pause onProblem Cause & Solution Cordless handset does Base unit does not functionRedialled. Redial the number manually Other user to complete the callFax receiving Fax sendingUsing the cordless handset Problem Cause & Solution Blank sheet is ejectedWhen an extension telephone Receiving modeAnswering machine Copying11.3.8 SMS If a power failure occursTo the appropriate service. Consult your service provider Recording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Menu SET SpecificationsReference lists and reports Base unit only Recording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight RF transmission power Approx mW Voice codingBroadcast List IndexTAM/FAX Page Page Manufacturer Panasonic Communications Malaysia Sdn. Bhd Sales Department Panasonic Australia Pty. LimitedGlobal web site Copyright