Canon MF5770, MF5750 manual Troubleshooting, LCD Messages

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Troubleshooting

7

CHAPTER

This chapter describes the problems you might encounter during fax operations and their remedies. It also explains what to do if you cannot solve the problem by yourself.

LCD Messages

The following messages are displayed in the LCD when the machine performs a function or if it encounters an error.

This section describes messages related to fax functions. For other messages, see Chapter 9, "Troubleshooting," in the User’s Guide.

CHANGE PAPERSIZE

Cause

When the machine prints the reports or lists, the paper size setting is set to a size other than <LTR>,

 

or <A4>.

 

 

Remedy

Set the paper size setting to <LTR>, or <A4> and load paper of the same size. For the TX report or

 

RX report, the machine automatically prints the report(s) which was stored in the memory.

 

CHECK DOCUMENT

 

 

 

 

Cause 1

There is a paper jam in the ADF.

 

 

Remedy

Remove the document you are trying to send in the ADF. (See Chapter 9, "Troubleshooting," in the

 

User’s Guide.)

 

Make sure that the document is not too long or too short. (See Chapter 3, "Document Handling," in

 

the User’s Guide.)

 

 

Cause 2

The ADF roller rotates without feeding documents.

 

 

Remedy

Fan the edge that will feed into the machine first, then tap the edge of multiple page documents on a

 

flat surface to even the stack.

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Contents Facsimile Guide Network Connectivity and Setup Instructions Manuals for the MachineCopyright Trademarks Contents Chapter Receiving Faxes Chapter TroubleshootingMachine Settings Reports and ListsKeys Used in This Manual How to Use This ManualSymbols Used in This Manual Messages Displayed in the LCDOperation Panel IntroductionCustomer Support MF5770MF5750 Fax Mode Date & time Receive mode Standby DisplayRegistering Information in Your Machine Registering Sender InformationEntering the Date and Time Registering Your Fax/Telephone Number and NamePress Menu Press or + to select Unit Name press OK Setting the Telephone Line Type Dialing Through a SwitchboardIf you selected Hooking Speed Dialing Speed Dialing MethodsRegistering One-Touch Speed Dialing Changing or Deleting an Entry Changing a Fax/Telephone Number You RegisteredChanging a Name You Registered Registering Coded Speed Dialing Deleting an Entire EntryRegistering Group Dialing Deleting a Fax/Telephone Number from the Group Adding a Fax/Telephone Number to the GroupDeleting an Entire Group Printing Speed Dialing Lists Touch ListSending Methods Adjust any necessary settings for your documentSending Faxes Memory SendingPress Start Manual SendingDial the recipients fax/telephone number Load the document in the ADF press FAXPress Exposure Press or + to adjust the density press OK Adjusting the Image Quality Fax ResolutionAdjusting the Exposure Scan Density Improving Faxed ImagesRegular Dialing When the Fax/Telephone Number Is Registered in the MachineDialing Methods One-Touch Speed DialingDirectory Dialing Coded Speed DialingGroup Dialing Press DirectoryManual Redialing Customizing Automatic Redialing SettingsRedialing a Busy Number Automatic RedialingIf you selected on Enter the fax/telephone numbers you want to send toSpecial Dialing Dialing an Overseas Number With PausesSwitching Temporarily to Tone Dialing Use the numeric keys to dial the international access codeTone dialing is canceled when you disconnect the call Select This Mode If Setting the Receive ModeReceiving Faxes Automatically FaxOnly Mode Receiving FaxesWhen You Receive a Fax Call When You Receive a Voice CallReceiving When an Answering Machine Is Connected AnsMode Receiving Faxes Manually Manual Mode Press Stop/Reset in the Fax mode Receiving Faxes in the Memory When a Problem OccursCanceling Receiving Press to cancel receivingReports and Lists Summary of Reports and ListsReport or List Description Details Number of page being sent or received Error correction mode transactionPrinting the Activity Report Transaction durationAdjusting the TX Report Setting Adjusting the Activity Report SettingError TX Report Adjusting the RX Report Setting OK Reception successfulPrinting the User Data List Troubleshooting LCD MessagesTroubleshooting Error Codes Not RegisteredTroubleshooting Faxing Problems Sending ProblemsTroubleshooting Troubleshooting Receiving Problems Troubleshooting Troubleshooting Telephone Problems If a Power Cut Occurs If You Cannot Solve the ProblemMenu Descriptions Machine SettingsAccessing the Machine Settings Name DescriptionsMachine Settings OFF TX Settings RX Settings RX to Memory Standard ADD. Registration Specifications AppendixFacsimile Networking TelephoneDialing ConnectionIndex NumericsManual Mode Appendix Memo 230V