Canon MF5770, MF5750 manual Troubleshooting

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Cannot receive a document manually.

QIs the machine set to receive manually?

AFor the machine to receive faxes manually, the receive mode must be set to <Manual>. (See Chapter 5, "Receiving Faxes".)

QDid you press [Start], or dial the remote receiving ID after hanging up the handset?

AAlways press [Start], or dial the remote receiving ID before hanging up the handset. Otherwise you will disconnect the call.

Print quality is poor.

QAre you using the correct type of paper?

AMake sure you load paper that meets the paper requirements for the machine. For more information, see Chapter 5, "Copying," in the User’s Guide.

QIs the sending fax machine functioning properly?

AThe sending fax machine usually determines the fax's quality. Call the sender and have them make sure the scanning glass of their fax machine is clean.

QIs the machine in the toner saver mode?

ASet <TONER SAVER MODE> to <OFF> in <COMMON SETTINGS> of the Menu. (See Chapter 10, "Machine Settings," in the User’s Guide.)

Faxes do not print.

QIs the cartridge installed properly?

AMake sure the cartridge is installed properly. For more information, see Chapter 8, "Maintenance," in the User’s Guide.

QIs the sealing tape removed from the cartridge?

ARemove the sealing tape from the toner cartridge. (See "Install cartridge," in the Set-Up Sheet.)

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Troubleshooting

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Contents Facsimile Guide Network Connectivity and Setup Instructions Manuals for the MachineCopyright Trademarks Contents Chapter Receiving Faxes Chapter TroubleshootingMachine Settings Reports and ListsKeys Used in This Manual How to Use This ManualSymbols Used in This Manual Messages Displayed in the LCDOperation Panel IntroductionCustomer Support MF5770MF5750 Fax Mode Date & time Receive mode Standby DisplayRegistering Information in Your Machine Registering Sender InformationPress Menu Press or + to select Unit Name press OK Entering the Date and TimeRegistering Your Fax/Telephone Number and Name Setting the Telephone Line Type Dialing Through a SwitchboardIf you selected Hooking Registering One-Touch Speed Dialing Speed DialingSpeed Dialing Methods Changing a Name You Registered Changing or Deleting an EntryChanging a Fax/Telephone Number You Registered Registering Coded Speed Dialing Deleting an Entire EntryRegistering Group Dialing Deleting an Entire Group Deleting a Fax/Telephone Number from the GroupAdding a Fax/Telephone Number to the Group Printing Speed Dialing Lists Touch ListSending Methods Adjust any necessary settings for your documentSending Faxes Memory SendingPress Start Manual SendingDial the recipients fax/telephone number Load the document in the ADF press FAXPress Exposure Press or + to adjust the density press OK Adjusting the Image Quality Fax ResolutionAdjusting the Exposure Scan Density Improving Faxed ImagesRegular Dialing When the Fax/Telephone Number Is Registered in the MachineDialing Methods One-Touch Speed DialingDirectory Dialing Coded Speed DialingGroup Dialing Press DirectoryManual Redialing Customizing Automatic Redialing SettingsRedialing a Busy Number Automatic RedialingIf you selected on Enter the fax/telephone numbers you want to send toSpecial Dialing Dialing an Overseas Number With PausesSwitching Temporarily to Tone Dialing Use the numeric keys to dial the international access codeTone dialing is canceled when you disconnect the call Select This Mode If Setting the Receive ModeReceiving Faxes Automatically FaxOnly Mode Receiving FaxesWhen You Receive a Fax Call When You Receive a Voice CallReceiving When an Answering Machine Is Connected AnsMode Receiving Faxes Manually Manual Mode Press Stop/Reset in the Fax mode Receiving Faxes in the Memory When a Problem OccursCanceling Receiving Press to cancel receivingReport or List Description Details Reports and ListsSummary of Reports and Lists Number of page being sent or received Error correction mode transactionPrinting the Activity Report Transaction durationAdjusting the TX Report Setting Adjusting the Activity Report SettingError TX Report Adjusting the RX Report Setting OK Reception successfulPrinting the User Data List Troubleshooting LCD MessagesTroubleshooting Error Codes Not RegisteredTroubleshooting Faxing Problems Sending Problems Troubleshooting Troubleshooting Receiving Problems Troubleshooting Troubleshooting Telephone Problems If a Power Cut Occurs If You Cannot Solve the ProblemMenu Descriptions Machine SettingsAccessing the Machine Settings Name DescriptionsMachine Settings OFF TX Settings RX Settings RX to Memory Standard ADD. Registration Facsimile SpecificationsAppendix Networking TelephoneDialing ConnectionIndex NumericsManual Mode Appendix Memo 230V