Avaya 6400 Arranging a Callback, Leaving a Message in Voicemail, To set a callback during a call

Page 12

4400 and 6400 Series User Guide

Arranging a Callback

If an extension is busy, or does not answer when you call you can arrange a callback rather than leave a message. With a callback set, after that extension is next used, your phone will ring and when you answer, the extension is rung.

To set a callback during a call:

If, when you make a call, you are not answered or the station is busy, press the programmed AutCB DSS key and end your call attempt.

Alternatively:

1.Press Menu.

2.Press and Next/Prev to search and then select AutCB. End your call attempt.

After the extension you were calling is next used, your phone will ring and when you answer the other extension is rung. Your phone rings the number of times that has been specified in the No Answer Time (either for the system, or if there has been an individual one set for your user id).

The default is three rings.

3.Press Exit.

To arrange a callback without making a call:

1.Press Menu twice.

2.Press Call and enter the extension number (use the top-left display key to backspace).

3.Press Next and then press CallB.

4.Press Exit.

When that extension becomes free, your phone is rung and if you answer, the other extension then rings. Your phone rings the number of times that has been specified in the No Answer Time (either for the system, or if there has been an individual one set for your user id). The default is three rings.

Leaving a Message in Voicemail

You can leave a message directly in voicemail for an extension without ringing the extension. This will light that extension message indicator if they have one.

4406D+ and TransTalk MDW 9040 users can leave a message for an extension via the short codes. Contact your system administrator for the appropriate code.

To leave a message directly in voicemail:

1.Press Menu twice.

2.Press Call and enter the extension or group number (use the top-left display key to backspace).

3.Press Next and then press Vmail.

You will hear the mailbox greeting and then be prompted to leave a message.

4400 and 6400 Series User Guide

Page 8

IP Office 3.2

15-601074 Issue 11a (30th June 2006)

Image 12
Contents IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones About this Guide6400 Telephones TransTalk MDW Call Appearance KeysBridged Appearance Line AppearancePhone Key Symbols Display To make a call using a dial pad key Making CallsMaking a Call To make a callUsing the Directory To use the directoryRedial Making a Page CallLeaving a Message Arranging a Callback Leaving a Message in VoicemailTo set a callback during a call To arrange a callback without making a callAnswering Calls Answering a CallInternal Auto-Answer Direct PickupAnswering a Message Indicator Answering a Page CallTo answer a message indication To answer a page callHold, Park & Transfer Holding CallsParking Calls To display held callsTransferring a Call To retrieve the parked call at your extensionTo retrieve a parked call at another extension To display parked callsOther Call Controls Conference CallsTo add another caller to a call or conference To display calls in a conferenceAccount Codes Recording a CallTo enter an account code To record a callSpeakerphone Dropping a CallMuting a Call Displaying the Call HistoryTo display the call history Switching Divert/Forwarding On Diverting/Forwarding CallsTo set the divert all calls unconditional number and modes To set the divert on busy/no answer number and modesTo switch send all calls on/off Call ForwardingSend All Calls Do Not Disturb To set call forwardingSetting Absence Text To set your absence textTo clear your absence text Page Call Timer Changing the VolumePhone Controls Displaying the Date and TimeChanging the Ringer Sound Hot DeskingTo change the ringer sound To log onGroup Enable/Disable Changing the Login CodeTo set your phone password Locking/Unlocking the PhoneChanging the Extension Name Changing the Phone LanguageTo change your extension name To change your phone languageChanging the System Date and Time To change the date/timePage DSS Key Functions DSS Key OverviewProgramming Functions Against DSS Keys 4406D+ and TransTalk MDW 9040 TelephoneProgramming Using the Admin Menu To add a function to a DSS key using AdminTo remove a function from a DSS key using Admin Admin Functions AcctCFrwd HGNS+ SAC Programming Using The ProgA Menu Storing Abbreviated Dialling Under a DSS Key To store numbers under a DSS keyOr DSSKey is displayed System Features IntroductionMaking Calls To make internal callsAnswering Calls Call WaitingTo answer a call at your own extension To answer a call at another extensionDiverting Calls Following options are available for call forwardingTo divert calls at another extension To divert calls at your own extensionDo Not Disturb VoicemailFollowing options are available for voicemail System Administrator Default Speed Dial and Feature CodesPage Index ChangingAL7 1LZ
Related manuals
Manual 36 pages 7.23 Kb Manual 20 pages 17.35 Kb Manual 32 pages 31.81 Kb