Avaya 4400, 6400 manual Hold, Park & Transfer, Holding Calls, Parking Calls, To display held calls

Page 15

Hold, Park & Transfer

Holding Calls

Any held calls will ring on your phone. An H on your display indicates that you have a held call.

To display held calls:

1.Press Menu twice.

2.Press HC&P (held, conference and parked).

3.The above Helds indicates that there are held calls. Press Helds.

4.If you have several held calls you can press and Next/Prev to display details of the different held calls.

To clear a held call: Press Drop.

To reconnect a held call: Press Pickup.

Parking Calls

You can park a call or several calls. You are then free to make and receive other calls. You can also arrange for the parked call to be retrieved by another extension.

Note

The system only allows calls to be parked for a short while before reconnecting them, the default setting is 5 minutes.

When you park a call, it is given number based on your extension number followed by 0. If you now park another call, it is given your extension number followed by 1. If you inform another extension of the number given to a parked call, they can then unpark that call (see below).

4406D+ and TransTalk MDW 9040 users can use the short code or a programmed button for this operation.

To park a call:

Press the programmed CPark DSS key. Alternatively:

1. During a call, press Menu.

2.Press and Next/Prev to search and then press CPark. The caller is parked and your phone displays a P as a reminder.

or

1.During a call, press Menu twice.

2.Press Func and then press CPark. The caller is parked and P is displayed.

4400 and 6400 Series User Guide

Page 11

IP Office 3.2

15-601074 Issue 11a (30th June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones About this Guide6400 Telephones Line Appearance TransTalk MDWCall Appearance Keys Bridged AppearancePhone Key Symbols Display To make a call To make a call using a dial pad keyMaking Calls Making a CallTo use the directory Using the DirectoryRedial Making a Page CallLeaving a Message To arrange a callback without making a call Arranging a Callback Leaving a Message in Voicemail To set a callback during a callDirect Pickup Answering CallsAnswering a Call Internal Auto-AnswerTo answer a page call Answering a Message IndicatorAnswering a Page Call To answer a message indicationTo display held calls Hold, Park & TransferHolding Calls Parking CallsTo display parked calls Transferring a CallTo retrieve the parked call at your extension To retrieve a parked call at another extensionTo display calls in a conference Other Call ControlsConference Calls To add another caller to a call or conferenceTo record a call Account CodesRecording a Call To enter an account codeDropping a Call SpeakerphoneMuting a Call Displaying the Call HistoryTo display the call history To set the divert on busy/no answer number and modes Switching Divert/Forwarding OnDiverting/Forwarding Calls To set the divert all calls unconditional number and modesTo set call forwarding To switch send all calls on/offCall Forwarding Send All Calls Do Not DisturbSetting Absence Text To set your absence textTo clear your absence text Page Displaying the Date and Time Call TimerChanging the Volume Phone ControlsTo log on Changing the Ringer SoundHot Desking To change the ringer soundLocking/Unlocking the Phone Group Enable/DisableChanging the Login Code To set your phone passwordTo change your phone language Changing the Extension NameChanging the Phone Language To change your extension nameTo change the date/time Changing the System Date and TimePage 4406D+ and TransTalk MDW 9040 Telephone DSS Key FunctionsDSS Key Overview Programming Functions Against DSS KeysProgramming Using the Admin Menu To add a function to a DSS key using AdminTo remove a function from a DSS key using Admin Acct Admin FunctionsCFrwd HGNS+ SAC Programming Using The ProgA Menu Storing Abbreviated Dialling Under a DSS Key To store numbers under a DSS keyOr DSSKey is displayed To make internal calls System FeaturesIntroduction Making CallsTo answer a call at another extension Answering CallsCall Waiting To answer a call at your own extensionTo divert calls at your own extension Diverting CallsFollowing options are available for call forwarding To divert calls at another extensionDo Not Disturb VoicemailFollowing options are available for voicemail Default Speed Dial and Feature Codes System AdministratorPage Changing IndexAL7 1LZ
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