Avaya Understanding Bridged Appearance in the 4400 and 6400 Series Phones

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4400 and 6400 Series User Guide

TransTalk MDW 9040

The TransTalk MDW 9040 set is a wireless phone that can be used with the system. It is plugged in to a DS port on either the base Control Unit or a DS expansion module. When using the set, it must be configured to work with the system, by defining the button map to be used. This can be done by pressing Menu on the phone and then using the arrow button to select Configuration, then Button Map and then selecting Merlin Magix.

Although the TransTalk MDW 9040 has Menu, this button is local to the set and is used for features local to the set. For this reason, when using this set, a system administrator must program the buttons for you. See DSS Key Functions.

Features can also be accessed on these sets via short codes. For details of the normal default short codes, see Default Speed Dial and Feature Codes.

Call Appearance Keys

By default, each phone is configured with 3 call appearance keys.

Your system administrator can change a call appearance key with:

A Bridged Appearance

A bridged appearance key matches the status and operation of the Call Appearance Key on a pre- defined colleague’s phone. Hence, you can pick-up, make and receive calls on behalf of your colleague.

A Line Appearance

An IP Office exchange line (but not IP lines) can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls.

Call Coverage Appearance

A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys. Hence, you can pick-up calls on behalf of your colleague.

All of the above can only be allocated to you by your system administrator.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

CAUTIONS

Having more than two Call Appearance keys is very useful. When holding a call you can answer/make another call and then switch between calls or transfer or conference. If you are set to receive a call waiting indication, the waiting call is shown against the next call appearance key.

Although the system administrator can replace the Call Appearance Keys with:

A Bridged Appearance

A Line Appearance

Call Coverage Appearance

System Features

This would severely restrict the use of features such as conference and transfer.

It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their

default settings.

4400 and 6400 Series User Guide

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IP Office 3.2

15-601074 Issue 11a (30th June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones About this Guide6400 Telephones Bridged Appearance TransTalk MDWCall Appearance Keys Line AppearancePhone Key Symbols Display Making a Call To make a call using a dial pad keyMaking Calls To make a callUsing the Directory To use the directoryRedial Making a Page CallLeaving a Message To set a callback during a call Arranging a CallbackLeaving a Message in Voicemail To arrange a callback without making a callInternal Auto-Answer Answering CallsAnswering a Call Direct PickupTo answer a message indication Answering a Message IndicatorAnswering a Page Call To answer a page callParking Calls Hold, Park & TransferHolding Calls To display held callsTo retrieve a parked call at another extension Transferring a CallTo retrieve the parked call at your extension To display parked callsTo add another caller to a call or conference Other Call ControlsConference Calls To display calls in a conferenceTo enter an account code Account CodesRecording a Call To record a callSpeakerphone Dropping a CallMuting a Call Displaying the Call HistoryTo display the call history To set the divert all calls unconditional number and modes Switching Divert/Forwarding OnDiverting/Forwarding Calls To set the divert on busy/no answer number and modesSend All Calls Do Not Disturb To switch send all calls on/offCall Forwarding To set call forwardingSetting Absence Text To set your absence textTo clear your absence text Page Phone Controls Call TimerChanging the Volume Displaying the Date and TimeTo change the ringer sound Changing the Ringer SoundHot Desking To log onTo set your phone password Group Enable/DisableChanging the Login Code Locking/Unlocking the PhoneTo change your extension name Changing the Extension NameChanging the Phone Language To change your phone languageChanging the System Date and Time To change the date/timePage Programming Functions Against DSS Keys DSS Key FunctionsDSS Key Overview 4406D+ and TransTalk MDW 9040 TelephoneProgramming Using the Admin Menu To add a function to a DSS key using AdminTo remove a function from a DSS key using Admin Admin Functions AcctCFrwd HGNS+ SAC Programming Using The ProgA Menu Storing Abbreviated Dialling Under a DSS Key To store numbers under a DSS keyOr DSSKey is displayed Making Calls System FeaturesIntroduction To make internal callsTo answer a call at your own extension Answering CallsCall Waiting To answer a call at another extensionTo divert calls at another extension Diverting CallsFollowing options are available for call forwarding To divert calls at your own extensionDo Not Disturb VoicemailFollowing options are available for voicemail System Administrator Default Speed Dial and Feature CodesPage Index ChangingAL7 1LZ
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