Avaya 4400, 6400 manual Telephones, About this Guide

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4400 and 6400 Telephones

About this Guide

This guide describes how to use all the features on your Avaya IP Office 4400 and 6400 series phone.

For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office phone.

Further information about IP Office is available from www.avaya.com/support and also from www.avaya.com/ipoffice/knowledgebase.

4400 and 6400 Telephones

This guide covers the use of most 4400 and 6400 series phone, running in Key and Lamp mode, on IP Office phone systems.

Note

•The following phones have their own separate IP Office user guides: 2402, 2410, 2420, 4601, 4602, 4610, 4620, 4621, 5402, 5410, 5601, 5602, 5610, 5620, 5621 and 5625.

This guide assumes that the phone you are using has its default settings. Be aware that the system administrator can reprogram the system and/or individual extensions to offer different sets of features. If in doubt, contact your system administrator.

•Default Buttons

Each phone is configured by default with 3 Call Appearance buttons. These buttons are located on the top 3 buttons of the leftmost column. They are used to make and receive calls. See Call Appearance Keys.

•DSS Keys

This guide details accessing many functions by pressing Menu. Many of these functions can be assigned to the DSS keys on your phone. See DSS Key Functions.

Note

•The 4406D+ sets do not have Menu. For those phones, you can either have a button programmed through the manager (contact your system administrator) or by using the short codes. When using these phones, use short codes. This operation is described in System Features.

•4450 DSS Module

Some phones have a DSS port for the connection of a DSS module, which increase the number of DSS keys available. The 4450 DSS module is available for use with both the 4412D+ and 4424D+ phones. When using the 4450, ensure that the power supply is connected to the phone. The 4450 DSS module enhances functionality by providing an array of buttons that can be used to track extensions, users or Park fields, or be programmed for other functions that help you to handle calls more efficiently.

•System and User Short Codes

The system has a wide range of features that are triggered by dialling a particular sequence. These short codes can be system-wide or specific to an individual user. For details of the short codes available to you, contact your system administrator. For details of the normal default short codes, see Default Speed Dial and Feature Codes.

4400 and 6400 Series User Guide

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IP Office 3.2

15-601074 Issue 11a (30th June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones 6400 TelephonesAbout this Guide Call Appearance Keys TransTalk MDWBridged Appearance Line AppearancePhone Key Symbols Display Making Calls To make a call using a dial pad keyMaking a Call To make a callTo use the directory Using the DirectoryLeaving a Message RedialMaking a Page Call Leaving a Message in Voicemail Arranging a CallbackTo set a callback during a call To arrange a callback without making a callAnswering a Call Answering CallsInternal Auto-Answer Direct PickupAnswering a Page Call Answering a Message IndicatorTo answer a message indication To answer a page callHolding Calls Hold, Park & TransferParking Calls To display held callsTo retrieve the parked call at your extension Transferring a CallTo retrieve a parked call at another extension To display parked callsConference Calls Other Call ControlsTo add another caller to a call or conference To display calls in a conferenceRecording a Call Account CodesTo enter an account code To record a callDropping a Call SpeakerphoneTo display the call history Muting a CallDisplaying the Call History Diverting/Forwarding Calls Switching Divert/Forwarding OnTo set the divert all calls unconditional number and modes To set the divert on busy/no answer number and modesCall Forwarding To switch send all calls on/offSend All Calls Do Not Disturb To set call forwardingTo clear your absence text Setting Absence TextTo set your absence text Page Changing the Volume Call TimerPhone Controls Displaying the Date and TimeHot Desking Changing the Ringer SoundTo change the ringer sound To log onChanging the Login Code Group Enable/DisableTo set your phone password Locking/Unlocking the PhoneChanging the Phone Language Changing the Extension NameTo change your extension name To change your phone languageTo change the date/time Changing the System Date and TimePage DSS Key Overview DSS Key FunctionsProgramming Functions Against DSS Keys 4406D+ and TransTalk MDW 9040 TelephoneTo remove a function from a DSS key using Admin Programming Using the Admin MenuTo add a function to a DSS key using Admin Acct Admin FunctionsCFrwd HGNS+ SAC Programming Using The ProgA Menu Or DSSKey is displayed Storing Abbreviated Dialling Under a DSS KeyTo store numbers under a DSS key Introduction System FeaturesMaking Calls To make internal callsCall Waiting Answering CallsTo answer a call at your own extension To answer a call at another extensionFollowing options are available for call forwarding Diverting CallsTo divert calls at another extension To divert calls at your own extensionFollowing options are available for voicemail Do Not DisturbVoicemail Default Speed Dial and Feature Codes System AdministratorPage Changing IndexAL7 1LZ
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