Avaya 4400, 6400 manual Answering Calls, Answering a Call, Internal Auto-Answer, Direct Pickup

Answering Calls

Answering a Call

Your display will show whatever information the system has about the calling party.

To answer a call:

•Pickup the handset. If active on a call, place the other call on hold.

To answer a call using the speakerphone:

•Press Spkr.

To answer a call using the headset:

•Press the call appearance button associated with the call.

Internal Auto-Answer

Internal auto-answer connects your internal calls after just one ring. This feature also applies when you are in Headset Mode.

Note

•TransTalk MDW 9040 does not have Internal Auto Answer.

To set/cancel internal auto-answer:

•Press the programmed HfAns DSS key. Alternatively:

1. Press Menu.

2. Press HfAns

3. Press Exit.

Direct Pickup

If you know the extension number, you can pickup a call ringing at another extension.

4406D+ and TransTalk MDW 9040 users can pickup a call for an extension via the short codes. Contact your system administrator for the appropriate code or see Default Speed Dial and Feature Codes.

To do a direct pickup:

•Press the programmed DpkUp DSS key. Alternatively:

1. When you hear the extension ringing, press Menu.

2. To search, press and Next/Prev and then press DpkUp.

3. Enter the extension number and then press Done.

Note

•DSS keys cannot be used to enter the extension number.

4400 and 6400 Series User Guide	Page 9
IP Office 3.2	15-601074 Issue 11a (30th June 2006)