Avaya 4400, 6400 manual Programming Using The ProgA Menu

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DSS Key Functions

Programming Using The ProgA Menu

The following functions provide both number storage plus additional functions and DSS key lamp usage.

To store user, park slot and queue numbers under a DSS key:.

1.Press Menu twice.

2.Press Next and then press ProgA.

3.Press Next and then press DSS.

The options shown are Park, User, Group and Dial.

Park:

Monitor a call park slot by entering the slot number (the extension number followed by a single digit). When a call is parked in that slot the DSS key flashes. If you press the key you have options to Drop or Answr the call.

User:

Monitor another extension. If the extension is ringing the lamp flashes and when you press the DSS key you can see details of the caller and have a DPkUp option to answer the call yourself. When the lamp is on the extension is busy and pressing the DSS key displays information about any call in progress.

Group:

Monitor the status of a hunt group queue. Flashes green if a call is incoming to the group. Flashes red if the group has queued calls. To show call information, press Group. To pickup a call, press Group again.

Dial:

This is similar to storing a general number but the DSS lamp remains lit until the call is disconnected.

Flash:

Send a hook flash signal to the current connected line.

4.Enter the number to store under the key (the park slot, user, group or dial number). Use the left- hand display key to backspace.

5.Press the DSS key under which you want to store the function.

If the DSS key is already set you will see options to Replace, Keep or Delete the existing function. Press the option required.

6.When BUTTON PROGRAMMED is shown, press Cont.

7.Press Exit.

4400 and 6400 Series User Guide

Page 33

IP Office 3.2

15-601074 Issue 11a (30th June 2006)

Image 37
Contents IP Office Documentation information Avaya Support Table Of Contents Index About this Guide 6400 Telephones6400 Telephones Call Appearance Keys TransTalk MDWBridged Appearance Line AppearancePhone Key Symbols Display Making Calls To make a call using a dial pad keyMaking a Call To make a callTo use the directory Using the DirectoryMaking a Page Call RedialLeaving a Message Leaving a Message in Voicemail Arranging a CallbackTo set a callback during a call To arrange a callback without making a callAnswering a Call Answering CallsInternal Auto-Answer Direct PickupAnswering a Page Call Answering a Message IndicatorTo answer a message indication To answer a page callHolding Calls Hold, Park & TransferParking Calls To display held callsTo retrieve the parked call at your extension Transferring a CallTo retrieve a parked call at another extension To display parked callsConference Calls Other Call ControlsTo add another caller to a call or conference To display calls in a conferenceRecording a Call Account CodesTo enter an account code To record a callDropping a Call SpeakerphoneDisplaying the Call History Muting a CallTo display the call history Diverting/Forwarding Calls Switching Divert/Forwarding OnTo set the divert all calls unconditional number and modes To set the divert on busy/no answer number and modesCall Forwarding To switch send all calls on/offSend All Calls Do Not Disturb To set call forwardingTo set your absence text Setting Absence TextTo clear your absence text Page Changing the Volume Call TimerPhone Controls Displaying the Date and TimeHot Desking Changing the Ringer SoundTo change the ringer sound To log onChanging the Login Code Group Enable/DisableTo set your phone password Locking/Unlocking the PhoneChanging the Phone Language Changing the Extension NameTo change your extension name To change your phone languageTo change the date/time Changing the System Date and TimePage DSS Key Overview DSS Key FunctionsProgramming Functions Against DSS Keys 4406D+ and TransTalk MDW 9040 TelephoneTo add a function to a DSS key using Admin Programming Using the Admin MenuTo remove a function from a DSS key using Admin Acct Admin FunctionsCFrwd HGNS+ SAC Programming Using The ProgA Menu To store numbers under a DSS key Storing Abbreviated Dialling Under a DSS KeyOr DSSKey is displayed Introduction System FeaturesMaking Calls To make internal callsCall Waiting Answering CallsTo answer a call at your own extension To answer a call at another extensionFollowing options are available for call forwarding Diverting CallsTo divert calls at another extension To divert calls at your own extensionVoicemail Do Not DisturbFollowing options are available for voicemail Default Speed Dial and Feature Codes System AdministratorPage Changing IndexAL7 1LZ
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