Avaya 6400, 4400 manual Account Codes, Recording a Call, To enter an account code, To record a call

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4400 and 6400 Series User Guide

Account Codes

You can enter an account code during a call. Some extension may also be required to enter an account code before making a call.

4406D+ and TransTalk MDW 9040 users must enter the account code via a short code. Contact your system administrator for the appropriate short code.

Note

A list of valid account codes is stored on the system. Contact you system administrator for a list of account codes which you should use.

To enter an account code:

You can do this before or during a call. If done before you will then hear dial tone at which you can dial the number required.

Press the programmed Acct DSS key. Alternatively:

1. Press Menu twice.

2. Press Func and then press Acct. ENTER ACCOUNT is displayed.

3. Enter the account code to associate with the call and then press Set.

4.If REENTER ACCOUNT appears, then the code was not recognized by the system. Enter a valid code.

5.If already on a call you can now continue the call. If entering the account code before making a call, Dial is displayed and you should hear a dial tone.

Recording a Call

This function is only available if you have Voicemail Pro running on the system. If the feature does not work, check with your system administrator to see what voicemail package you are using. By default, the recording is placed into your voicemail mailbox but can be changed by your system administrator.

To record a call:

1.During the call, press Menu twice.

2.Press Func and then press Recor.

4400 and 6400 Series User Guide

Page 14

IP Office 3.2

15-601074 Issue 11a (30th June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Index 6400 Telephones About this Guide6400 Telephones Bridged Appearance TransTalk MDWCall Appearance Keys Line AppearancePhone Key Symbols Display Making a Call To make a call using a dial pad keyMaking Calls To make a callUsing the Directory To use the directoryRedial Making a Page CallLeaving a Message To set a callback during a call Arranging a CallbackLeaving a Message in Voicemail To arrange a callback without making a callInternal Auto-Answer Answering CallsAnswering a Call Direct PickupTo answer a message indication Answering a Message IndicatorAnswering a Page Call To answer a page callParking Calls Hold, Park & TransferHolding Calls To display held callsTo retrieve a parked call at another extension Transferring a CallTo retrieve the parked call at your extension To display parked callsTo add another caller to a call or conference Other Call ControlsConference Calls To display calls in a conferenceTo enter an account code Account CodesRecording a Call To record a callSpeakerphone Dropping a CallMuting a Call Displaying the Call HistoryTo display the call history To set the divert all calls unconditional number and modes Switching Divert/Forwarding OnDiverting/Forwarding Calls To set the divert on busy/no answer number and modesSend All Calls Do Not Disturb To switch send all calls on/offCall Forwarding To set call forwardingSetting Absence Text To set your absence textTo clear your absence text Page Phone Controls Call TimerChanging the Volume Displaying the Date and TimeTo change the ringer sound Changing the Ringer SoundHot Desking To log onTo set your phone password Group Enable/DisableChanging the Login Code Locking/Unlocking the PhoneTo change your extension name Changing the Extension NameChanging the Phone Language To change your phone languageChanging the System Date and Time To change the date/timePage Programming Functions Against DSS Keys DSS Key FunctionsDSS Key Overview 4406D+ and TransTalk MDW 9040 TelephoneProgramming Using the Admin Menu To add a function to a DSS key using AdminTo remove a function from a DSS key using Admin Admin Functions AcctCFrwd HGNS+ SAC Programming Using The ProgA Menu Storing Abbreviated Dialling Under a DSS Key To store numbers under a DSS keyOr DSSKey is displayed Making Calls System FeaturesIntroduction To make internal callsTo answer a call at your own extension Answering CallsCall Waiting To answer a call at another extensionTo divert calls at another extension Diverting CallsFollowing options are available for call forwarding To divert calls at your own extensionDo Not Disturb VoicemailFollowing options are available for voicemail System Administrator Default Speed Dial and Feature CodesPage Index ChangingAL7 1LZ
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