Lucent Technologies Voice/FAX Messaging manual Composing a Single Voice-fax Extension Greeting

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Composing a Single Voice-fax Extension

Greeting

Fax messaging is a new capability and many callers will be unfamiliar with it at first. Callers will find it helpful if you record a greeting that briefly instructs them about your fax messaging.

Explain how to transmit a fax:

“This is Richard Hyatt at Gobels & Nixon. I’m away from my desk; please leave a message at the tone. If you want to include a fax with your message, press START on your fax machine when you finish speaking. If you want to send only a fax, press START on your fax machine now.”

Composing a Greeting If You Have a

Personal Fax Extension

While it is a true mailbox, a personal fax extension also acts as a storage site to reduce the memory limits of a single voice-fax extension for users who receive many faxes.

Callers cannot address voice messages to your personal fax extension.

A personal fax extension stores faxes only. If you have a personal fax extension, the system automatically sends faxes to this extension.

Fax messages addressed to your fax extension do not ring your telephone.

Fax messages addressed to your fax extension do trigger your message light.

Like voice-mail headers and voice messages, fax headers addressed to your personal fax extension are stored in your primary mailbox.

In the case of a voice-fax message, a caller must address the message (both fax and voice) to your primary mailbox.

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Contents Voice/FAX Messaging User’s Guide Copyright 1998, Lucent Technologies Contents Contents Contents Contents FAX Messaging WelcomeCall Answering Voice MailVoice Prompts and Help Intuity AdvantagesActivity Menu Terms and ConceptsAddress Header Address Before Record ABRAutodelete AutoprintIncoming Messages received by you MailboxOutgoing Messages sent by you Personal Fax ExtensionHow to Navigate Your Mailbox Options Page How to Log Creating or Changing Your Password Optional Recording Your NameRecording Your Basic Greeting Creating Your Personal GreetingComposing a Greeting If You Have a Personal Fax Extension Composing a Single Voice-fax Extension GreetingHow to Record and Send Messages Selecting Delivery Options Setting Addressing OptionsCreating and Sending a Fax-only Message ABR on Page Creating and Sending a Voice Message ABR on Page Creating and Sending a Voice Message ABR off Page Creating and Sending a Voice-fax Message ABR on Page Sharing Fax Machines How to Get and Respond to MessagesListening to a Message Header Printing a Fax Responding to a Message OptionalActing on a Header or Message Printer ext Print to default fax machine extension or nameScanning Messages Quickly How to Create and Use Multiple Personal GreetingsDefining Call Types the first time Call TypesChanging Call Type Definition Activating Previously Recorded Greetings Assigning Greetings to Call TypesScanning All Greetings Page Accessing Outgoing Messages How to Access Outgoing or Filed MessagesSelecting a Message Tips Modifying a Message# # Re-sending a Message How to Create Mailing ListsCreating a List Deleting Addresses from a List Scanning List Summaries Reviewing and Modifying a List Creating and Appending a Directory How to Create a Personal DirectoryReviewing and Deleting Entries from a Directory How to Use Directory Assistance How to Leave a Call Answer Message Page Page General Message Handling Tips and HighlightsGetting Messages Sending Voice Mail Leaving Messages When No One AnswersCan also forward messages to a mailing list