Lucent Technologies Voice/FAX Messaging manual How to Record and Send Messages

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If you have a personal fax extension, you may want to list your extension on your business card or company stationery and/or instruct callers to send faxes to your fax-only number.

Instructional greeting if you have a personal fax extension:

“This is Diane Downer at the Commander Heater Company. I’m unable to take your call; please leave a message at the tone. If you want to send me a fax, please call my fax number at 332-3626.”

How to Record and Send

Messages

Sending faxes and creating and sending voice and voice-fax messages are similar in all respects but one — to send a fax, you must access the system from the fax machine from which you wish to transmit.

You can record a voice message and attach it to a fax in two ways:

From the system fax machine from which you wish to transmit.

From any telephone from which you can access your mailbox. See “Sharing Fax Machines.”

NOTE:

Advanced fax users will quickly note that a fax can be transmitted in the manual send mode from a modem-enabled PC running compatible facsimile software. To do so, a user should follow the conventions set forth in the fax software user instructions. It is strongly recommended that users address software concerns with system administration before attempting to transmit a fax from a PC.

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Contents Voice/FAX Messaging User’s Guide Copyright 1998, Lucent Technologies Contents Contents Contents Contents Welcome Call AnsweringVoice Mail FAX MessagingIntuity Advantages Voice Prompts and HelpAddress Terms and ConceptsActivity Menu Address Before Record ABR AutodeleteAutoprint HeaderMailbox Incoming Messages received by youPersonal Fax Extension Outgoing Messages sent by youHow to Navigate Your Mailbox Options Page How to Log Creating or Changing Your Password Recording Your Name OptionalCreating Your Personal Greeting Recording Your Basic GreetingComposing a Single Voice-fax Extension Greeting Composing a Greeting If You Have a Personal Fax ExtensionHow to Record and Send Messages Setting Addressing Options Selecting Delivery OptionsCreating and Sending a Fax-only Message ABR on Page Creating and Sending a Voice Message ABR on Page Creating and Sending a Voice Message ABR off Page Creating and Sending a Voice-fax Message ABR on Page Listening to a Message Header How to Get and Respond to MessagesSharing Fax Machines Responding to a Message Optional Printing a FaxPrinter ext Print to default fax machine extension or name Acting on a Header or MessageHow to Create and Use Multiple Personal Greetings Scanning Messages QuicklyCall Types Defining Call Types the first timeChanging Call Type Definition Assigning Greetings to Call Types Activating Previously Recorded GreetingsScanning All Greetings Page Selecting a Message How to Access Outgoing or Filed MessagesAccessing Outgoing Messages Modifying a Message Tips# # Creating a List How to Create Mailing ListsRe-sending a Message Deleting Addresses from a List Scanning List Summaries Reviewing and Modifying a List How to Create a Personal Directory Creating and Appending a DirectoryReviewing and Deleting Entries from a Directory How to Use Directory Assistance How to Leave a Call Answer Message Page Page Tips and Highlights General Message HandlingGetting Messages Leaving Messages When No One Answers Sending Voice MailCan also forward messages to a mailing list