HP MFP Sending Software 4.0 to 4.20 manual Using the e-mail feature

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Using the e-mail feature

Devices can be configured to send e-mail directly to an e-mail gateway or through HP DSS. All e-mail-creation activities, including image processing, SMTP message creation, and addressing, are performed in the device firmware. This section describes how completed e-mail jobs are routed to the SMTP gateway through HP DSS.

	Embedded e-mail
		2. SMTP relay
	1. E-mail job (SMTP)
	E-mail with HP DSS	SMTP gateway
		3. SMTP relay
	1. E-mail job (DSMP)	2. E-mail job (SMTP)
	HP DSS server	SMTP gateway
Figure 3-1	Embedded and service-based e-mail processes
Communications between the device and HP DSS are always done through the DSMP protocol.

If an error occurs during job completion, an entry is created in both the HP MFP DSS Configuration Utility log and the MFP device log, and the job is aborted.

The device can send SMTP e-mail messages to Internet addresses. It uses SMTP-MIME to deliver these messages. It is highly recommended that the SMTP gateway be located on the local area network. However, the product can be configured for e-mail functionality even if mail services are provided by an outside Internet service provider (ISP) over a digital subscription line (DSL).

If the server supports it, ESMTP (Extended SMTP) can be used to send e-mail. This capability is automatically detected and no specific configuration steps are necessary. The e-mail service is also compatible with the DSN (Delivery Status Notification) standard.

The document that the user scans at the device becomes an attachment to their e-mail message. The .PDF file format is most often used for the attachments, which gives recipients the ability to both view and print the attachments.

Using HP DSS to send e-mail from an MFP The following steps outline what happens when a user sends e-mail from an MFP by using HP DSS.

1.The user selects the E-mailoption on the device control panel.

2.If authentication is turned on, the user must use the control-panel keyboard interface to type their username and password. (See the Authentication section for more information about the authentication feature.)

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Chapter 3

Software features

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Contents HP Digital Sending Software Page HP Digital Sending Software Copyright and License Table of contents Software features Administration tool LDP.EXE Console with ADSIEDIT.MSC Determining access rightsDetermining the search root Appendix Troubleshooting toolsInstallation and removal 105Introduction HP Digital Sending SoftwarePurpose and scope Software description Technology overview Embedded e-mail Dsmp 1Functions available through HP DSS Software capabilitiesFunctions available through HP DSS Function Detail CompatibilityFunction Detail Authentication FaxControl-panel features HP MFP Digital Sending Software Configuration UtilityRemote Configuration Utility Authentication Mail capabilitiesSecure e-mail Fax capabilities Send-to-folder capabilitiesSend-to-workflow capabilities HP DSS components 2HP DSS network requirementsComponent Licensing Windows interfaceSeats Part Number Hewlett-Packard limited warranty statement Node LockingLicenses from prior versions HP software license terms License grantOwnership Part KEY Code Software description Software features 1Sources of information Using Internet supportFinding documentation and other supporting information Source DescriptionUnderstanding support tools 2Support toolsTool Purpose Using the e-mail feature Using the e-mail feature Configuring the e-mail feature Email tabMail servers that function as Smtp gateways ExchangeQmail Verifying the Smtp gatewaySendmail Lotus Domino NotesUsing the secondary e-mail feature Secondary e-mailUsing HP DSS to send secure e-mail Configuring secondary e-mailTo configure secondary e-mail 5The Secondary Email tabWindows 2000/XP fax Using the fax featureInternet fax LAN faxLANFax Configuring LAN fax notification TimeoutConfiguring the fax feature LAN Fax notificationTo configure LAN fax Fax tabTo configure Internet fax 8Configuring Internet fax Software featuresTo configure Windows 2000/XP fax Using the send-to-folder feature To configure Analog embedded faxSend-to-folder Feature Using HP DSS to send a document to a folderConfiguring the send-to-folder feature Changing the settings11 The Folders tab To configure the send-to-folder feature Using the send-to-workflow feature Configuring the send-to-workflow feature12 The Workflows tab Configuring a workflow group Configuring a workflow menuConfiguring a workflow form To create a workflow form for a folder destination15 Add Prompts dialog box Software features 3Response format options Format AttributesSend to workflow Folder destination Creating a workflow form for an FTP site Creating a workflow form for a printer Software features Ldap bind methods Using authentication4Authentication bind methods Bind method Description Can be used byMethods of authentication Windows Active Directory authentication methodWindows Authentication Determining the Ldap server bind method for WindowsNovell authentication methods Ldap authentication Novell NDS configurationNovell Bindery configuration Ldap authentication Configuring Authentication 23The Authentication tabLdap Configuration To configure the Ldap serverTroubleshooting authentication Determining the Ldap server hostname or TCP/IP addressDetermining the search root \ telnet 15.63.55.144Determining access rights To determine Ldap attributes using LDP.EXE Determining the correct Ldap attributesLdap performance with dynamic Ldap addressing Other authentication configuration issuesFirst name, last name out of order Only one name appears in the Address BookAdding addresses Using address booksEffect of authentication on address book availability Clearing addressesPersonal Types of address booksPrivate Personal distribution listGlobal Replicated LDAP/ABM Using the Address Book ManagerGuest Public distribution listConfiguring address books Importing addresses into the ABMMethod Description Configuring Ldap directory replication6Address book synchronization Effect at the control panelConfiguring personal address books To set up automatic replication of the Ldap address bookConfiguring individual devices Configuring DSS address booksTo add a new device 7MFP list icons Configuring a deviceMFP list Icon DescriptionSoftware features 27Send to Email tab in the Configure MFPs window Send to Email tabTo enable send to e-mail by using HP DSS To enable send to e-mail directly from the MFPAdvanced e-mail settings 28Advanced E-mail Settings dialog boxSend to Fax tab Configuring the HP DSS send-to-fax feature Addressing tab Configuring the MFP analog send-to-fax feature8MFP modem settings Option ActionSoftware features Select Active Directory Defaults Advanced addressing settings Software features Log tab Preferences tab Document Size Document Type34Properties tab in the Configure Mfps window Properties tabSoftware features Troubleshooting tools Using the Activity Log in the Configuration Utility To view the activity logUsing the log for an individual device 1Device log eventsEvent Description Action to take Running Understanding critical error notifications 2Critical error messagesError Message Suggested Actions Troubleshooting tools Installation and removal Supported platforms Requirements for installing HP DSSSystem requirements Network operating systemsMFP firmware requirements Client operating systems for the Address Book Manager onlyNovell NetWare support HP DSS CD contents PortsUpgrading from previous versions of HP DSS Uninstalling HP DSS Installation and removal Appendix Workflow image file settings 1Effects of the file settingsImage processing Mail file settings 2Document type settingsDocument type Description Supported third-party fax programs AccpccTopcall Appendix Fax GatewaysMessages Page Hewlett-Packard Development Company, L.P