HP MFP Sending Software 4.0 to 4.20 manual Introduction, HP Digital Sending Software

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1 Purpose and scope

Introduction

This technical reference provides information about, and troubleshooting tips for, the HP Digital Sending Software (HP DSS) program. This reference is also presented in an electronic format to serve as a quick reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, and management information system (MIS) personnel.

The following information is included in this technical reference:

●Overview of the components and features of the software

●Procedures for installing and removing software components

●Procedures for configuring and using the features of the software

HP Digital Sending Software

HP DSS is a software program that, in conjunction with firmware, enables HP multifunctional peripherals (MFPs) and digital senders to send scanned documents directly to electronic mailboxes (e-mail), secure e-mail, network folders, fax destinations, or workflow destinations, transforming paper-based information into digital images that can be shared, stored, or edited. Documents are initially scanned at the MFP or digital sender, and then are transmitted to a network-connected computer where HP DSS is installed. HP DSS can also be configured to require user authentication, ensuring that only authorized persons use the Digital Sending features of the MFP.

HP DSS provides services to newer HP MFPs and to the HP 9200c Digital Sender. This document details the interaction between the software and the devices that support this solution, including the HP LaserJet 4100mfp, HP LaserJet 4345mfp, HP LaserJet 9000 Series MFPs (HP LaserJet 9000mfp, 9040mfp, and 9050mfp), HP Color LaserJet 9500mfp, and the HP 9200c Digital Sender.

With version 4.0 of the HP DSS program, the new send-to-folder and send-to-workflow features were added. Customers running earlier versions of HP DSS can upgrade to this new version and take advantage of the new features.

Purpose and scope

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Contents HP Digital Sending Software Page HP Digital Sending Software Copyright and License Table of contents Software features Administration tool LDP.EXE Console with ADSIEDIT.MSC Determining access rightsDetermining the search root Installation and removal Troubleshooting toolsAppendix 105HP Digital Sending Software IntroductionPurpose and scope Software description Technology overview Embedded e-mail Dsmp Functions available through HP DSS Software capabilities1Functions available through HP DSS Function Detail CompatibilityFax Function Detail AuthenticationControl-panel features HP MFP Digital Sending Software Configuration UtilityRemote Configuration Utility Authentication Mail capabilitiesSecure e-mail Fax capabilities Send-to-folder capabilitiesSend-to-workflow capabilities HP DSS components 2HP DSS network requirementsComponent Licensing Windows interfaceSeats Part Number Hewlett-Packard limited warranty statement Node LockingLicenses from prior versions HP software license terms License grantOwnership Part KEY Code Software description Software features Finding documentation and other supporting information Using Internet support1Sources of information Source DescriptionUnderstanding support tools 2Support toolsTool Purpose Using the e-mail feature Using the e-mail feature Email tab Configuring the e-mail featureExchange Mail servers that function as Smtp gatewaysSendmail Verifying the Smtp gatewayQmail Lotus Domino NotesSecondary e-mail Using the secondary e-mail featureConfiguring secondary e-mail Using HP DSS to send secure e-mail5The Secondary Email tab To configure secondary e-mailInternet fax Using the fax featureWindows 2000/XP fax LAN faxLANFax Configuring the fax feature TimeoutConfiguring LAN fax notification LAN Fax notificationFax tab To configure LAN fax8Configuring Internet fax Software features To configure Internet faxTo configure Windows 2000/XP fax To configure Analog embedded fax Using the send-to-folder featureUsing HP DSS to send a document to a folder Send-to-folder FeatureChanging the settings Configuring the send-to-folder feature11 The Folders tab To configure the send-to-folder feature Configuring the send-to-workflow feature Using the send-to-workflow feature12 The Workflows tab Configuring a workflow menu Configuring a workflow groupTo create a workflow form for a folder destination Configuring a workflow form15 Add Prompts dialog box Software features Format Attributes 3Response format optionsSend to workflow Folder destination Creating a workflow form for an FTP site Creating a workflow form for a printer Software features 4Authentication bind methods Using authenticationLdap bind methods Bind method Description Can be used byWindows Active Directory authentication method Methods of authenticationDetermining the Ldap server bind method for Windows Windows AuthenticationNovell authentication methods Ldap authentication Novell NDS configurationNovell Bindery configuration Ldap authentication 23The Authentication tab Configuring AuthenticationTo configure the Ldap server Ldap ConfigurationDetermining the Ldap server hostname or TCP/IP address Troubleshooting authentication\ telnet 15.63.55.144 Determining the search rootDetermining access rights Determining the correct Ldap attributes To determine Ldap attributes using LDP.EXEFirst name, last name out of order Other authentication configuration issuesLdap performance with dynamic Ldap addressing Only one name appears in the Address BookEffect of authentication on address book availability Using address booksAdding addresses Clearing addressesPrivate Types of address booksPersonal Personal distribution listGuest Using the Address Book ManagerGlobal Replicated LDAP/ABM Public distribution listImporting addresses into the ABM Configuring address books6Address book synchronization Configuring Ldap directory replicationMethod Description Effect at the control panelTo set up automatic replication of the Ldap address book Configuring personal address booksConfiguring individual devices Configuring DSS address booksTo add a new device MFP list Configuring a device7MFP list icons Icon DescriptionSoftware features Send to Email tab 27Send to Email tab in the Configure MFPs windowTo enable send to e-mail directly from the MFP To enable send to e-mail by using HP DSS28Advanced E-mail Settings dialog box Advanced e-mail settingsSend to Fax tab Configuring the HP DSS send-to-fax feature 8MFP modem settings Configuring the MFP analog send-to-fax featureAddressing tab Option ActionSoftware features Select Active Directory Defaults Advanced addressing settings Software features Log tab Document Size Document Type Preferences tabProperties tab 34Properties tab in the Configure Mfps windowSoftware features Troubleshooting tools To view the activity log Using the Activity Log in the Configuration UtilityUsing the log for an individual device 1Device log eventsEvent Description Action to take Running Understanding critical error notifications 2Critical error messagesError Message Suggested Actions Troubleshooting tools Installation and removal System requirements Requirements for installing HP DSSSupported platforms Network operating systemsMFP firmware requirements Client operating systems for the Address Book Manager onlyNovell NetWare support HP DSS CD contents PortsUpgrading from previous versions of HP DSS Uninstalling HP DSS Installation and removal Appendix Workflow image file settings 1Effects of the file settingsImage processing Mail file settings 2Document type settingsDocument type Description Accpcc Supported third-party fax programsTopcall Appendix Gateways FaxMessages Page Hewlett-Packard Development Company, L.P