HP MFP Sending Software 4.0 to 4.20 manual Verifying the Smtp gateway, Sendmail, Qmail

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Software features

Sendmail

Sendmail runs as a UNIX® daemon (service). In many large networks, several Exchange servers are routed to a Sendmail gateway, which can serve as a firewall.

Qmail

Qmail is very similar to Sendmail. Qmail does not accept a bare line-feed character in any SMTP content.

Lotus Domino (Notes)

The SMTP message transfer agent (MTA) must be configured in Domino for it to work as an SMTP gateway.

Verifying the SMTP gateway

The following instructions explain how to open a telnet session and send an e-mail to verify communication with the SMTP gateway and also to verify that the SMTP gateway is correctly configured to route Internet e-mail. Use an e-mail account outside of the local network (for example, a Hotmail account) to verify communication outside of the network.

By verifying that e-mail can be sent, you can rule out any problem with the particular gateway that has been configured for HP DSS.

The default local echo setting for a telnet session is "off," which means that characters do not appear as the user types at the telnet prompt. To change the local echo setting to "on," open a command prompt window, type telnet, and then press Enter. The Telnet prompt appears. Type set LOCAL_ECHO to turn on the local echo setting.

Use the following procedure to verify the communication through the SMTP gateway.

NOTE You cannot use the backspace key in a telnet session. Any characters that are typed are sent one character at a time to the SMTP gateway, backspaces included. Note also that SMTP is not case-sensitive. The local echo setting for the telnet session must be set to "on".

To verify the SMTP gateway

1.On a networked computer, open a command prompt, type telnet <smtp gateway> 25, and then press Enter (where <smtp gateway> is the fully qualified domain name or TCP/IP address of the SMTP gateway) to establish communication with the SMTP gateway on port 25.

2.Type help and then press Enter. Note the different SMTP options that are returned.

3.To start a conversation with the SMTP gateway, type HELO <smtp gateway> and then press Enter. Note that the response contains a list of attributes as well as the type of SMTP gateway that you are communicating with.

4.To send an e-mail, type mail from: <your e-mail address> and then press Enter.

5.Type rcpt to: <your e-mail address> and then press Enter.

6.Type subject: This is a test message.

7.Type data: and then press Enter.

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Contents HP Digital Sending Software Page HP Digital Sending Software Copyright and License Table of contents Software features Console with ADSIEDIT.MSC Determining access rights Administration tool LDP.EXEDetermining the search root Appendix Troubleshooting toolsInstallation and removal 105Introduction HP Digital Sending SoftwarePurpose and scope Software description Technology overview Embedded e-mail Dsmp 1Functions available through HP DSS Software capabilitiesFunctions available through HP DSS Function Detail CompatibilityFunction Detail Authentication FaxHP MFP Digital Sending Software Configuration Utility Control-panel featuresRemote Configuration Utility Mail capabilities AuthenticationSecure e-mail Send-to-folder capabilities Fax capabilitiesSend-to-workflow capabilities 2HP DSS network requirements HP DSS componentsComponent Windows interface LicensingSeats Part Number Node Locking Hewlett-Packard limited warranty statementLicenses from prior versions License grant HP software license termsOwnership Part KEY Code Software description Software features 1Sources of information Using Internet supportFinding documentation and other supporting information Source Description2Support tools Understanding support toolsTool Purpose Using the e-mail feature Using the e-mail feature Configuring the e-mail feature Email tabMail servers that function as Smtp gateways ExchangeQmail Verifying the Smtp gatewaySendmail Lotus Domino NotesUsing the secondary e-mail feature Secondary e-mailUsing HP DSS to send secure e-mail Configuring secondary e-mailTo configure secondary e-mail 5The Secondary Email tabWindows 2000/XP fax Using the fax featureInternet fax LAN faxLANFax Configuring LAN fax notification TimeoutConfiguring the fax feature LAN Fax notificationTo configure LAN fax Fax tabTo configure Internet fax 8Configuring Internet fax Software featuresTo configure Windows 2000/XP fax Using the send-to-folder feature To configure Analog embedded faxSend-to-folder Feature Using HP DSS to send a document to a folderConfiguring the send-to-folder feature Changing the settings11 The Folders tab To configure the send-to-folder feature Using the send-to-workflow feature Configuring the send-to-workflow feature12 The Workflows tab Configuring a workflow group Configuring a workflow menuConfiguring a workflow form To create a workflow form for a folder destination15 Add Prompts dialog box Software features 3Response format options Format AttributesSend to workflow Folder destination Creating a workflow form for an FTP site Creating a workflow form for a printer Software features Ldap bind methods Using authentication4Authentication bind methods Bind method Description Can be used byMethods of authentication Windows Active Directory authentication methodWindows Authentication Determining the Ldap server bind method for WindowsNovell authentication methods Novell NDS configuration Ldap authenticationNovell Bindery configuration Ldap authentication Configuring Authentication 23The Authentication tabLdap Configuration To configure the Ldap serverTroubleshooting authentication Determining the Ldap server hostname or TCP/IP addressDetermining the search root \ telnet 15.63.55.144Determining access rights To determine Ldap attributes using LDP.EXE Determining the correct Ldap attributesLdap performance with dynamic Ldap addressing Other authentication configuration issuesFirst name, last name out of order Only one name appears in the Address BookAdding addresses Using address booksEffect of authentication on address book availability Clearing addressesPersonal Types of address booksPrivate Personal distribution listGlobal Replicated LDAP/ABM Using the Address Book ManagerGuest Public distribution listConfiguring address books Importing addresses into the ABMMethod Description Configuring Ldap directory replication6Address book synchronization Effect at the control panelConfiguring personal address books To set up automatic replication of the Ldap address bookConfiguring DSS address books Configuring individual devicesTo add a new device 7MFP list icons Configuring a deviceMFP list Icon DescriptionSoftware features 27Send to Email tab in the Configure MFPs window Send to Email tabTo enable send to e-mail by using HP DSS To enable send to e-mail directly from the MFPAdvanced e-mail settings 28Advanced E-mail Settings dialog boxSend to Fax tab Configuring the HP DSS send-to-fax feature Addressing tab Configuring the MFP analog send-to-fax feature8MFP modem settings Option ActionSoftware features Select Active Directory Defaults Advanced addressing settings Software features Log tab Preferences tab Document Size Document Type34Properties tab in the Configure Mfps window Properties tabSoftware features Troubleshooting tools Using the Activity Log in the Configuration Utility To view the activity log1Device log events Using the log for an individual deviceEvent Description Action to take Running 2Critical error messages Understanding critical error notificationsError Message Suggested Actions Troubleshooting tools Installation and removal Supported platforms Requirements for installing HP DSSSystem requirements Network operating systemsClient operating systems for the Address Book Manager only MFP firmware requirementsNovell NetWare support Ports HP DSS CD contentsUpgrading from previous versions of HP DSS Uninstalling HP DSS Installation and removal Appendix 1Effects of the file settings Workflow image file settingsImage processing 2Document type settings Mail file settingsDocument type Description Supported third-party fax programs AccpccTopcall Appendix Fax GatewaysMessages Page Hewlett-Packard Development Company, L.P
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