Genie 1042 manual Troubleshooting Guide Operation, Problem What to do

Page 27

 

TROUBLESHOOTING GUIDE - OPERATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

 

 

 

 

 

 

PROBLEM

 

WHAT TO DO

 

Opener does NOT run

• Check power source.

 

 

 

from Wall Button.

– Plug a lamp into outlet used for power head. If lamp works, power source is OK.

If not, check fuse or circuit breaker.

If power is OK.

Check connections at power head terminals and at Wall Button.

Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or replace.

 

Opener runs, but door

 

• Make sure carriage is engaged to carriage slide.

 

 

does NOT move.

 

– Place carriage lever in lock position.

 

 

 

 

• Check to make sure chain/belt is not broken or OFF its track.

 

 

 

 

• Check FORCE ADJUSTMENT (See section

6

). Door opener will NOT run more

 

 

 

 

than 30 seconds each way if door does not move.

 

 

Opener works from Wall

 

• Program remote control code into receiver memory (See section

 

).

 

 

 

7

 

 

Button, but NOT from

 

• Replace remote control battery (See section

 

 

 

).

 

 

 

 

 

 

 

 

 

 

 

 

8

 

 

remote control.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote control has

 

• Relocate remote control inside car and or point remote control at garage door.

 

 

less than 25 feet

 

• Replace battery (See section

8

).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

operating range or no

 

• Reposition door opener antenna.

 

 

operation.

 

• Red LED blinks while button is being pushed or LED does not come ON - battery is

 

 

 

 

low, replace battery.

 

 

Safe-T-Beam®System

 

• If an operational problem exists, and opener will not run closed. The opener can be

 

 

malfunction.

 

forced to close as follows (See section

 

 

 

). Hold the wall control button down until

 

 

 

5

 

 

 

 

 

door is completely closed.

 

 

OR

 

• Disconnect the Safe-T-Beam®System from the opener and contact an authorized

 

 

 

 

Genie® Dealer or The Genie Company at 1-800-35-GENIE.

 

 

Door starts down, then

 

• If a NEW installation, check Door Arm position, (See section

 

).

 

 

 

2

 

 

STOPS and goes back

 

• Check Safe-T-Beam®system for beam obstruction or misalignment of lenses.

 

 

up.

 

Realign or replace Sensors. (See section

 

 

 

)

 

 

 

 

 

 

 

 

 

 

3

 

 

 

 

• Check if Safe-T-Beam®Red LED is flashing.

 

 

 

 

• Check "CLOSE FORCE" adjustment (See section

 

 

).

 

 

 

 

 

 

6

 

 

 

 

• Check garage door for binding.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door starts down, then

 

• Check CONTACT REVERSE (See section

 

).

 

 

 

 

 

 

 

6

 

 

STOPS before it is

 

• Check garage door for binding.

 

 

closed.

 

• Wires shorted. Staples can cut insulation and short wires. Repair or replace.

 

 

OR

 

• Check "CLOSE FORCE" adjustment (See section

6

).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door will only open.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door starts up, but

 

• Be sure door, opener, and springs are in good repair, properly lubricated and

 

 

STOPS before it’s

 

balanced (See maintenance section).

 

 

completely open.

 

• Check "OPEN" limit setting (See section

 

).

 

 

 

 

 

6

 

 

 

 

• Check "OPEN FORCE" adjustment (See section

 

 

 

).

 

 

 

 

6

 

 

 

 

WARNING: If you suspect a problem with the garage door hardware or springs, contact

 

 

 

 

an authorized Genie® Dealer or a trained door system technician, or contact The Genie

 

 

 

 

Company at 1-800-35-GENIE.

 

 

Door will only run in

 

• Check door balance, condition, and door spring.

 

 

close direction.

 

• Check "OPEN FORCE" adjustment (See section

6

).

 

 

 

 

WARNING: If you suspect a problem with the garage door hardware or springs, contact

 

 

 

 

an authorized Genie® Dealer or a trained door system technician, or contact The Genie

 

 

 

 

Company at 1-800-35-GENIE.

 

 

Door opener starts for

 

• Was a remote control lost or stolen? Erase all remote control codes from receiver

 

 

no reason.

 

memory and reprogram (See section

 

).

 

 

 

7

 

 

 

 

• Button stuck on wall control or remote.

 

 

 

 

• Check CLOSE limit switch setting (See section

 

).

 

 

 

 

6

 

 

 

 

• Wires shorted. Staples can cut insulation and short wires. Repair or replace.

 

 

 

 

 

 

 

 

 

 

 

Noisy operation.

 

• Be sure all fasteners are tight.

 

 

 

 

• Be sure door and opener are in good repair, properly lubricated and balanced (See

 

 

 

 

monthly maintenance section).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PN# 36420Supplement, 10/27/2008

27

 

Image 27
Contents CHAINLIFT/BELTLIFT Models 1022/1024/1042 Do not allow children to play with the door operator Turn OFF power before removing operator coverSystem technician using proper tools and instructions Keep people clear of opening while door is movingTable of Contents Opener FeaturesSafety Features Do not USE AN Extension Cord Pg Pg Typical Sectional Door InstallationParts Identification Not Shown Full Size Recommended ToolsDo not Return to Point of Purchase Piece Rail Hardware Assembled View ChainOpener Assembly Important Installation InstructionsChain Use 16-18 x 1/2 Bolts Power Head & Rail AssemblyInstallation Header and Door Mounting Brackets Finding header bracket mounting locationDo not move door spring Mounting the header bracket Attach angle iron to beams Mounting the assemblyMounting the Opener Getting startedDoor Bracket Install Door ArmsWall Button location Wall Button Installation2a. Wiring If pre-wired 2b. Wiring If not pre-wiredSecurely fasten wires Do not install rear cover yetMounting SAFE-T-BEAMSYSTEM Installation 3a. Wiring If not pre-wiredMounting Safe-T-BeamSource Red LED and Sensor Green LED 3b. Wiring pre-wired Route Safe-T-Beamwires through wire guideDo not install the white lamp cover at this time With Grounded Plug Connecting to PowerWith Permanent Wiring With Power SuppliedSetting & Testing OPEN/CLOSE Limits Door LimitsClose Travel Limit Carriage Lock Keyed Emergency ReleaseKeyed Emergency Release Operation Instructions UP/DOWN Force Erase OPEN/CLOSE Travel LimitContact Reverse Test Lost or Stolen Remote Programming Remote ControlsLight bulb Light BULB/LENS InstallationBattery replacement Visor clipContact reverse MaintenanceRoutine Monthly Maintenance Door balanceAdvertencia Avertissement Circuit Wiring DiagramProblem What to do Troubleshooting Guide OperationPossible Problem Solution Troubleshooting Guide Power Head LEDTransmitter Compliance Statement Page This page left blank Clignote Solution Possible ProblèmeSolución Problema Posible Fonctionnement Dépannage DE Guide Del funcionamiento Mal Funcionamiento DE Problema Averías DE Investigación DE GuíaRutina DE Avertissement MaintenanceAdvertencia MantenimientoAvertissement Pile la Lentille la FixerLente la Apriete Viseur du clip le Fixer Visera de sujetador el AcopleRobado O Perdido Remoto ’IC DE ET FCC LA DE Reglementation LA a ConformeBotón Remotos Controles DE ProgramaciónPuerta la de vano Del centro del debajo 4 x Inverso Contacto DE PruebaCerrar ABRIR/ DE Recorrido DEL Límite Borrar HAUT/BAS ForceCON Pestillo DE Picaporte Avertissement AdvertenciaCLÉ Secours DE DéverrouillageCorredizo al cadena la Engrana AdvertenciaPuerta LA DE Límites ABRIR/CERRARInfrarroja Protección DE FunciónTension Sous Precaución Garde EN MisePrecaución Garde EN MiseTapa la de Presillas Arrière couvercle le InstallerPosterior tapa la Instale Couvercle du ClipsBeam-T-Safe del Fuente y detector del Lugares Fuente y detector Del alambrado de MétodosSoportes Los a detectores los Acople Montaje de SoportesPuerta la de marco el Marque Montage CoinçageMurale MontajePared de control Del alambre de Recorrido Pared DE Control DEL InstalaciónDénudage et Division Pelando y PartiendoPuerta LA DE Soporte ’OUVREUR DE Montage Instalación InstallationControl De caja la de Conjunto Riel Riel DEL10/27/2008 36420Supplement, PN# Cadena la de AjustePartido riel del Conjunto Riel de partidas SeccionesPORTE-OUVRE pour rail de Ensemble Abridor DEL Conjunto ’OUVREURDe risque de d’AVERTISSEMENT l’étiquette Placer La de l’ouvreur installer possible, du mesure la DansPieza 1 DE Riel DEL Herrajes DE Montaje DEL Vista Assemblée Pièce 1 À Rail DU Quincaillerie LA DE VUEMANQUANTES? Pièces Recommandés Outils Recomendadas Herramientas OU / O 12 .Pg / .Pág11 .Pg / .Pág 18-17 .Pg 14 .PgSection à référer Se .librement Section la à reporter se installée fois uneAluminium, léger, acier en plaques des Elle-t-a section a garage de porte Votre4 Secciones las a Refiérase Abridor DEL Características Matières DES TableÍndice Seguridad DE CaracterísticasTerre la à mis correctement être doit l’ouvreur Mobiles piècesMouvement Beltliftchainlift

1042 specifications

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