Lexmark 20E manuals

Computer Equipment > All in One Printer

When we buy new device such as Lexmark 20E we often through away most of the documentation but the warranty. Very often issues with Lexmark 20E begin only after the warranty period ends and you may want to find how to repair it or just do some service work. Even oftener it is hard to remember what does each function in All in One Printer Lexmark 20E is responsible for and what options to choose for expected result. Fortunately you can find all manuals for All in One Printer on our side using links below.

Lexmark 20E Manual

189 pages8.45 Mb

2Contents
- 3Loading paper and original documents.......................................................31
6Safety information
7About your printer
- Thank you for choosing this printer!
- Minimizing your printer's environmental impact
  - Conserving energy
  - Conserving paper
  - Conserving ink
  - Recycling
- 8Finding information about the printer
  - Publications
    - - About your printer 10
- 10Understanding the parts of the printer
  - 11About your printer 11
13Ordering and replacing supplies
- Ordering ink cartridges
- 14Using genuine Lexmark ink cartridges
- Replacing ink cartridges
  - Removing ink cartridges
  - Installing ink cartridges
    - 1 2 3
- 15Ordering paper and other supplies
- 16Recycling Lexmark products
  - 1 2 3
17Using the printer control panel buttons and menus
- Replacing the language sheet
  - 7
  - 8
- 18Using the printer contro l panel
- 20Changing the Sleep timeout
  - 2
- Saving paper and energy
  - 2
- 21Restoring factory default settings
22Using shortcuts
- What are shortcuts?
- 23Getting started
  - Launching the shortcuts page using the printer software
  - Creating a shortcut
  - Modifying or deleting a shortcut
25Using the printer software
- Minimum system requirements
  - Supported operating systems
- Using the Windows printer software
  - Software installed during printer installation
    - 26Printer software
- 27Using the Macintosh prin ter software
  - Launching the Print dialog
  - Launching an application
    - 1
    - 2
  - Accessing Web links
- 28Finding and installing optional software
- 29Updating the printer software
- Downloading PCL and PS drivers ( Windows only)
- Reinstalling the printer soft ware
  - Uninstalling the printer software
  - 30Installing the printer software
31Loading paper and original documents
- Loading paper
- 34Saving paper settings
  - 1 2
36Printing
- Tips for printing
- Printing basic document s
  - Printing a document
  - 37Collating printed copies
  - Changing the print order of pages
  - 38Printing multiple pages on one sheet
- 39Printing on specialty media
  - Printing envelopes
  - 40Printing on labels
  - Printing on customsize paper
- 41Working with photos
  - Supported file types
  - 42Using a flash drive with the printer
  - Printing photos from a flash drive
  - 43Printing photos from a PictBridge-enabled digital camera
- 44Printing on both sides of the paper (duplexing)
  - Printing on both sides of the paper (duplexing) automatically
  - 45Setting the duplex printing dry time
    - Using the control panel
    - Using the printer software
- 46Managing print jobs
  - Finding the print queue for your printer
    - Creating a print queue
  - 47Setting your printer as the default printer
  - 48Changing the default printing mode
  - Pausing print jobs
  - 49Resuming print jobs
  - Canceling print jobs
- 50Printing from a mobile d evice
  - What is LexPrint?
  - Supported printers
51Copying
- Tips for copying
- Making copies
- 52Copying an ID card
- Enlarging or reducing images
- Adjusting copy quality
- 53Making a copy lighter or darker
- Collating copies using th e printer control panel
- Placing separator sheets between copies
- 54Copying multiple pages on one sheet
- Placing an overlay message on each page
- Removing the background of a copy
- 55Making a two-sided (duplex) copy
  - Making a twosided (duplex) copy automatically
  - Making a twosided (duplex) copy manually
- 56Canceling copy jobs
57Scanning
- Tips for scanning
- Scanning to a local computer
- 58Scanning to a netwo rk computer
- Scanning to a flash drive or memory card
- 59Scanning photos for editing
- 60Scanning documents for editing
- 61Scanning directly to email using the printer software
  - ?
- Scanning to a PDF
- 62Scanning FAQ
  - How can I improve the quality of a scan?
  - How do I scan in black and white?
  - Why am I being asked for a PIN?
64E-mailing
- Setting up the printer t o e-mail
  - Setting up the e-mail function
  - Configuring email settings
  - Creating an email contact list using the computer
- 65Sending e-mail
  - Tips for emailing
- 66Canceling an email
67Faxing
- Setting up the printer t o fax
  - Scenario 1: Standard telephone line
    - Setup 1: Printer is connected to a dedicated fax line
    - 68Setup 2: Printer is sharing the line with an answering machine
      - 1 2
    - 69Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
  - 70Scenario 2: Digital Subscriber Line (DSL)
  - 71Scenario 3: VoIP telephone service
  - 72Scenario 4: Digital telephone service through a cable provider
    - Setup 1: Printer is connected dir ectly to a cable modem
    - Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house
      - 1 2
  - 73Scenario 5: Country or regionspecific setup
    - 74Connecting the printer to a nonRJ11 wall jack
    - 75Connecting the printer in countries or regions that use serial connection
  - 77Entering your user information
- 78Configuring the fax se ttings
  - Configuring fax settings using the printer control panel
  - 79Configuring fax settings using the fax software
    - Using the Fax Setup Wizard in Windows 1 2 3
    - 4
- 80Creating a contact list
  - Creating a contact list using the printer control panel
  - Creating a contact list using the fax software
  - 81?
- 82Sending faxes
  - Tips for sending faxes
  - Sending faxes using the printer control panel
  - Sending faxes using the computer
- 83Receiving faxes
  - Tips for receiving faxes
  - 84Receiving faxes automatically
  - Receiving faxes manually
- 85Faxing FAQ
  - If I skipped the fax setup initially, do I need to run the installe r again to set up the fax?
  - What is a splitter and what type of splitter should I use?
  - What is my fax number?
  - 86What is my dialing prefix?
  - When do I need to set Auto Answer to On?
  - How many rings should I set?
  - How do I set the distinctive ring for the printer?
    - 2
  - 87How can I check the dial tone?
  - How do I adjust the speaker volume on the pri nter?
  - 88How can I make sure that fax calls go to the pri nter and voice calls go to the answering machine?
  - What settings work best with voice mail service?
  - How do I change the resolution of the documents that I fax?
  - How do I send a fax at a scheduled time?
    - 2
    - 3
  - 89How do I send a fax using a phone calling card?
  - How do I know that the fax was sent successfully?
  - How do I view the fax history of the printer?
  - How do I print a fax on both sides of the paper?
  - 90How do I forward a fax?
  - Can I block faxes?
  - Can I retrieve failed faxes?
91Networking
- Installing the printer on a wireless network
  - Wireless network compatibility
  - Supported network security options
    - WPA2/WPA
    - WEP
    - No Security
  - 92Printing a network setup page
  - Information you will need to set up the printer on a wireless network
  - 93Information you will need during advanced wireless setup
    - Wireless Mode
    - Network Name (SSID)
    - Channel
    - Authentication
    - Encryption
  - 94Installing the printer on a wireless network
  - 95Installing the printer on other computers
  - Determining the printer status using the network indicator light
  - 96Special wireless installation instructions
    - Before you begin
    - Adding the printer to your wireless network 1
    - 2
    - 3
    - a
  - 97Assigning a static IP address
  - Changing wireless settings after installation
- 98Advanced wireless setup
  - Creating an ad hoc wireless network
  - 100Adding a printer to an existing ad hoc wireless network
  - 101Configuring the printer wirelessly using WPS (Windows only)
  - Configuring WiFi Protected Setup manually
  - USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD
  - USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD
  - 102Switching between USB, Ethernet, and wireless connections (Windows only)
    - Using the printer wirelessly
    - Using the printer locally (USB)
    - Using the printer over an Ethernet network
    - Selecting the printer
  - 103Switching between USB, Ethernet, and wireless connections (Macintosh on ly)
    - 104Using the printer wirelessly
    - Using the printer locally (USB)
    - Using the printer over an Ethernet network
    - Adding the printer
  - 105Sharing a printer in a Windows environment
  - 106Sharing a printer in a Macintosh environment
  - 107Configuring security
  - Configuring 802.1X Authentication
- 108Installing the printer on an Ethernet network
  - Information you will need to set up the printer on an Ethernet network
  - Installing the printer on an Ethernet network
- 109Networking FAQ
  - What is WiFi Protected Setup?
  - 110Where do I find my WEP key or WPA/WPA2 passphrase?
  - What is an SSID?
  - Where do I find my SSID?
  - 111What is a network?
  - How do I find out what type of security my network is using?
  - How are home networks configured?
    - 112Wireless network exam ples
  - 113What is a USB cable?
  - Why do I need a USB cable?
  - How do I attach the USB cable?
  - 114How are infrastructure and ad hoc networks different?
  - 115Finding the signal strength
  - 116How can I improve wireless signal strength?
  - MOVE THE PRINTER CLOSER TO THE ACCESS POINT
  - R EMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE
  - R EMOVE SOURCES OF
  - ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
  - 117How can I make sure my computer and printer are connected to the same wireless network?
    - For Macintosh users with an AirPort base station
    - For Macintosh users with an access point
  - 118Can I use my printer on a USB and a network connection at the same time?
  - What is a MAC address?
  - 119How do I find the MAC address?
  - What is an IP address?
  - 120What is TCP/IP?
  - How do I locate IP addresses?
  - How are IP addresses assigned?
  - 121What is a key index?
  - What is the difference between Guided and Advanced setup?
122Maintaining the printer
- Maintaining ink cartridges
  - Checking ink levels
    - Using the printer control panel
    - Using the printer software
  - Aligning the printhead
  - Cleaning the printhead nozzles
- 123Cleaning the exterior of the printer
- 124Cleaning the scanner glass
- Moving the printer to anoth er location
126Troubleshooting
- Before you troubleshoot
- If Troubleshooting does not solve your problem
- Setup troubleshooting
  - Incorrect language appears on the display
  - C HANGE THE LANGUAGE USING THE PRINTER
    - 3
  - 127Software did not install
  - Print job does not print or is missing pages
  - MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
    - 1 2
    - 3
  - 128SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
    - 1 2
  - MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
  - R EMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR
  - 129Printer is printing blank pages
  - R EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE
    - 1
    - 2 3
    - 4
    - 5 6
  - Printer is busy or does not respond
  - MAKE SURE THE PRINTER IS NOT IN SLEEP MODE
    - 1 2
  - 130Cannot delete documents from the print queue
  - MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
    - 2
    - 4
- 131Understanding printer messages
  - Alignment Problem
  - Cannot Collate Job
  - Change to [Size] Paper
  - Change to [Size] [Type] Paper
  - Close Printer
  - 132Communication Error
  - Duplex Unit Missing
  - Fax Memory Full
  - Fax Name Not Set Up
  - Ink Cartridge Error
  - 133Ink Cartridge Missing
  - Ink Cartridge Unsupported
  - Ink Low
  - Load [Size] Paper
  - Load [Size] [Type] Paper
  - 134Memory Device Error
  - Network [x] Software Error
  - Printer Memory Full
  - Printhead Cannot Move
  - Printhead Error
  - 135Printhead Missing
  - 136Printhead Unsupported
  - 137Printhead Warning
  - Replace Ink Cartridge
  - Scanned Document Too Long
  - Scanner Disabled
  - Short Paper
  - Standard Network Software Error
  - Unrecoverable Scan Error
  - USB Device Not Supported
  - USB Hub Not Supported
- 138Jams and misfeeds troubleshooting
  - 139Paper jam in the printer
    - Check the jam clearance area
      - 1 2
  - 140Paper jam in the exit tray
  - Paper jam in the paper support
  - 142Paper jam in the duplex unit
  - 143Paper jam in the ADF (select models only)
    - 144Check the ADF
    - 145Check under the ADF tray
      - 3
      - 4
  - Paper or specialty media misfeeds
  - C HECK PAPER
  - R EMOVE EACH PAGE AS IT IS ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
- 146Print troubleshooting
  - Poor quality at the edges of the page
  - 147C HECK MINIMUM PRINT
  - SELECT THE BORDERLESS PRINT FEATURE
  - Streaks or lines on printed image
  - C HECK THE INK
  - SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE
  - Troubleshooting 148
  - 148Print speed is slow
  - MAXIMIZE COMPUTER PROCESSING SPEED
  - ADD MEMORY TO THE COMPUTER
    - Consider upgrading the RAM.
  - Computer slows down when printing
  - C HECK THE USB CONNECTION BETWEEN THE PRINTER AND
  - R EFRESH YOUR NETWORK
    - 1
      - and turn it back on.
    - 2
  - C LOSE ALL APPLICATIONS NOT IN
  - C HECK YOUR COMPUTER
    - Troubleshooting 149
- 149Copy and scan troubleshooting
  - Copier or scanner does not respond
  - SET YOUR PRINTER AS THE DEFAULT PRINTER
  - Scanner unit does not close
    - 1 2 3
  - Poor copy or scanned image quality
  - 150MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT
    - Troubleshooting 150
  - Partial copies or scans of documents or photos
  - MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE
  - R ESTART THE Scanning takes too long or freezes the computer
  - MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK
  - MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER
- 151Fax troubleshooting
  - Fax troubleshooting checklist
  - 152Cannot send faxes
  - MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER
  - D ECREASE THE TRANSMISSION SPEED OF THE FAX
    - 2
  - ENABLE ERROR CORRECTION
    - 2
  - ENABLE AUTOMATIC FAX CONVERSION
    - 2
  - MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
    - 2 3
  - 153Cannot receive faxes
  - MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP
  - MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT
  - MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL
  - MAKE SURE THAT FAX FORWARDING IS DISABLED
    - 2
  - INCREASE THE RINGER VOLUME
  - 154MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE
    - Troubleshooting 154
    - > Setup > > Fax Setup > > Ringing and Answering > > Manual Pickup Code >
    - 2
  - Cannot run the fax software
  - MAKE SURE A FAX DRIVER IS INSTALLED
  - MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
  - Fax error messages on the printer control panel
    - 155
    - - Troubleshooting 156
- 156Network troubleshooting
  - The Continue button is unavailable
  - USB ports are marked with .
  - MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON
  - MAKE SURE THE USB PORT ON THE COMPUTER IS WORKING
  - 157MAKE SURE THE USB CABLE IS WORKING
  - MAKE SURE YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
  - R UN THE INSTALLER
    - 1 2 3
  - MAKE SURE YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT
    - 2
  - 158Cannot print and there is a firewall on the computer
  - Communication with printer lost when connected to V irtual Private Network (VPN)
  - Wireless troubleshooting
    - Wireless troubleshooting checklist
    - 159Cannot print over wireless network
    - TURN THE ACCESS POINT (WIREL ESS ROUTER) OFF AND THEN BACK ON
    - DISCONNECT FROM VPN SESSION
    - MAKE SURE DEMO MODE IS TURNED OFF
    - 160CHECK YOUR WEP KEY OR WPA PASSPHRASE
    - CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON
    - MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
    - MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT
    - CHECK THE WIRELESS SIGNAL QUALITY
    - CHECK YOUR ADVANCED SECURITY SETTINGS
    - 161MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT
    - MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK
      - 1
      - 2
      - 1
      - a
      - b c
      - 2 3 4
    - 162M AKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIR P
    - Wireless print server not installed
    - CHECK POWER
    - Communication not available message appears when printing wirelessly
    - MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK
    - 164MAKE SURE THE WIRELESS PORT IS SELECTED
      - 2
      - 4 5
      - 6
      - 7
    - MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED
      - 2
      - 4 5 6 7
    - Resolving intermittent wireless communications issues
    - DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
    - 165TURN OFF THE ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON
    - E LIMINATE NETWORK
    - E LIMINATE SOURCES OF
    - CHANGE THE CHANNEL THE ACCESS POINT USES
    - CONFIGURE THE ACCESS POINT WITH A UNIQUE SSID
    - 166ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
      - 1 2 3 4 5
    - CHECK FOR KNOWN ISSUES WITH THE ACCESS POINT
    - CHECK FOR WIRELESS NETWORK ADAPTER UPDATES
    - CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
    - PURCHASE A NEW ROUTER
167Notices
- Product information
- Edition notice
- 168UNITED STATES GOVERNMENT RIGHTS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- 169Modular component notice
- Licensing notices
- Noise emission levels
- 171ENERGY STAR
- Mercury statement
- Temperature information
- Power consumption
  - Product power consumption
  - Sleep Mode
  - Off mode
  - Total energy usage
- 172Industry Canada compliance statement
- Avis de conformit aux normes de lindustrie du Canada
- European Community (EC) directives conformity
- 173Notice to users of the US telephone network: FCC requirements
- 174Notice to users of the Canadian telephone network
  - Avis rserv aux utilisateurs du rseau tlphonique du Canada
- Notice to users of the New Zealand telephone network
- 175South Africa telecommunications notice
- Using this product in Switzerland
- Utilisation de ce produit en Suisse
- Verwendung dieses Produkts in der Schweiz
- Uso del prodotto in Svizzera
- Notice to Users in the European Union
- 176Regulatory notices for wireless products
- Exposure to radio frequency radiation
- Industry Canada (Canada)
  - Industry Canada (Cana da)
- 177Notice to users in the European Union
  - 178Notices 178
- 179Statement of Limited Warranty
  - Lexmark International, Inc., Lexington, KY
  - Limited warranty
  - Limited warranty service
  - 180Extent of limited warranty
  - Limitation of liability
  - 181Additional rights
182Index
- Numerics
- A
- B
- C
- 183D
- E
- F
- 184G
- H
- I
- 185J
- K
- L
- M
- N
- O
- P
- 186R
- 187S
- T
- 188U
- V
- W

199 pages6.03 Mb

2Contents
- Ordering and replacing supplies.................................................................13
- Using the printer control panel buttons and menus....................................16
- 3Loading paper and original documents.......................................................27
- 4Using the Embedded Web Server.............................................................128
6Safety information
7About your printer
- Thank you for choosing this printer!
- Minimizing your printer's environmental impact
  - Conserving energy
  - Conserving paper
  - Conserving ink
  - Recycling
- 8Finding information about the printer
  - - About your printer 10
- 10Understanding the parts of the printer
  - 11
    - About your printer 11
- 12Selecting a location for the printer
13Ordering and replacing supplies
- Ordering ink cartridges
- Using genuine Lexmark ink cartridges
- 14Replacing ink cartridges
- 15Ordering paper and other supplies
- Recycling Lexmark products
  - 1 2 3
16Using the printer control panel buttons and menus
- Using the printer control panel
- Understanding the home screen
- 18Navigating menus using the touch screen
  - Using the printer control panel buttons and menus 18
- 19Changing the Sleep timeout
- Saving paper and energy
- 20Restoring factory default settings
- Setting the security PIN of the printer
21Using the printer software
- Minimum system requirements
  - Supported operating systems
- Using the Windows printer software
  - Software installed during printer installation
    - 22Printer software
- 23Using the Macintosh printer software
  - Software installed during printer installation
    - 1
    - 2
    - Web Links
      - 1
      - 2
- 24Finding and installing optional software
- Updating the printer software
- Downloading PCL and PS drivers (Windows only)
- 25Reinstalling the printer software
  - Uninstalling the printer software
  - Installing the printer software
27Loading paper and original documents
- Loading the paper tray
  - 6
  - 7
- 29Loading various paper types
- 32Saving paper settings
- Loading original documents on the scanner glass
- 33Loading original documents into the ADF
- 34Using different paper sizes and types
  - Loading paper and original documents 34
  - For best results, use a recommended paper for a print job.
  - Recommended paper brands
    - For emails, received faxes, internal documents, and similar print jobs
    - For colorful and highcoverage documents
    - For rsums, letterhead documents, and similar print jobs
    - - Loading paper and original documents 35
  - 35Setting the paper size and type
    - Using the printer control panel
      - From the home screen, do either of the following:
      - > Paper Setup > Paper Size > select the paper size you want > Accept
      - > Paper Setup > Paper Type > select the paper type you want > Accept
  - 36Setting the page dry time
    - Using the control panel
- 37Linking trays
38Printing
- Tips for printing
- Printing basic documents
  - Printing a document
  - 39Printing using advanced color options
  - Collating printed copies
  - 40Changing the print order of pages
  - 41Printing multiple pages on one sheet
  - Printing documents from a memory card or flash drive
- 42Printing specialty documents
  - Printing envelopes
  - 43Printing labels
  - Printing on customsize paper
- 44Working with photos
  - Using a memory card or flash drive with the printer
    - 45
  - 46Supported memory cards and file types
  - Printing photos using the printer control panel
    - 1 2
    - 3
    - 4 Tips: 5 6
    - 7
  - 47Printing photos from a PictBridge-enabled digital camera
- 48Printing on both sides of the paper (duplexing)
  - Printing on both sides of the paper (duplexing) automatically
  - 49Setting the duplex printing dry time
    - Using the control panel
- 50Managing print jobs
  - Finding the print queue for your printer
    - Creating a print queue
  - 51Setting your printer as the default printer
  - Changing the default printing mode
  - 52Pausing print jobs
  - Resuming print jobs
  - 53Canceling print jobs
54Copying
- Tips for copying
- Making copies
- 55Copying an ID card
- Copying a twosided document using the ADF
- Copying a twosided document using the scanner glass
- 56Enlarging or reducing images
- Adjusting copy quality
- Making a copy lighter or darker
- 57Collating copies using the printer control panel
- Placing separator sheets between copies
- Copying multiple pages on one sheet
- 58Placing an overlay message on each page
- Removing the background of a copy
- Making a duplex (two-sided) copy
  - Making a duplex (twosided) copy automatically
  - Making a duplex copy manually
- 59Canceling copy jobs
60Scanning
- Tips for scanning
- Scanning to a local computer
- 61Scanning to a network computer
- Scanning to a network folder
  - Adding a network folder shortcut
- 62Scanning a twosided document using the ADF
- Scanning to a flash drive or memory card
- 63Scanning photos
  - Scanning directly from the printer control panel
- 64Scanning documents for editing
- 65Scanning directly to email using the printer software
- 66Scanning to a PDF
- 67Scanning FAQ
  - How can I improve the quality of a scan?
  - How can I adjust the color of a scan?
  - How do I scan in black and white?
  - Why am I being asked for a PIN?
69E-mailing
- Setting up the printer to e-mail
  - Setting up the email function
  - Changing the email settings after setup
- 70Creating an e-mail contact list
  - Creating an email contact list using the printer control panel
  - Creating an email contact list using the computer
- 71Sending e-mail
  - 72Tips for emailing
  - Scanning a document or photo to e-mail
- 73Canceling an email
74Faxing
- Setting up the printer to fax
  - Scenario 1: Standard telephone line
    - Setup 1: Printer is connected to a dedicated fax line
    - 75Setup 2: Printer is sharing the line with an answering machine
    - 76Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
  - 77Scenario 2: Digital Subscriber Line (DSL)
  - 78Scenario 3: VoIP telephone service
  - 79Scenario 4: Digital telephone service through a cable provider
    - Setup 1: Printer is connected directly to a cable modem
    - 80Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house
  - 81Scenario 5: Country or regionspecific setup
    - Connecting the printer to a nonRJ11 wall jack
      - 3
    - 82Connecting the printer in countries or regions that use serial connection
  - 84Entering your user information
    - Setting the fax footer
    - 2
- 85Configuring the fax settings
  - Configuring fax settings using the printer control panel
    - 1
    - 2
  - 86Configuring fax settings using the fax software
- 87Creating a contact list
  - Creating a contact list using the printer control panel
  - Creating a contact list using the fax software
- 88Sending faxes
  - 89Tips for sending faxes
  - Sending faxes using the printer control panel
  - Sending faxes using the computer
- 90Receiving faxes
  - Tips for receiving faxes
  - Receiving faxes automatically
  - Receiving faxes manually
- 91Faxing FAQ
  - If I skipped the fax setup initially, do I need to run the installer again to set up the fax?
    - For Macintosh users a b
  - 92What is a splitter and what type of splitter should I use?
  - What is my fax number?
  - What is my dialing prefix?
  - When do I need to set Auto Answer to On?
  - 93How many rings should I set?
  - How do I set the distinctive ring for the printer?
  - How can I check the dial tone?
  - 94How do I adjust the speaker volume on the printer?
    - Adjusting the dialing volume
    - 2 Adjusting the ringer volume
    - 2
  - How can I make sure that fax calls go to the printer and voice calls go to the answering machine?
  - What settings work best with voice mail service?
  - How do I change the resolution of the documents that I fax?
  - 95How do I send a fax at a scheduled time?
  - How do I send a fax using a phone calling card?
  - How do I know that the fax was sent successfully?
  - 96How do I view the fax history of the printer?
  - How do I print a fax on both sides of the paper?
  - How do I forward a fax?
  - How do I block faxes?
98Networking
- Installing the printer on a wireless network
  - Wireless network compatibility
  - Supported network security options
    - WPA2/WPA
    - WEP
    - No Security
  - 99Printing a network setup page
  - Information you will need during wireless setup
  - 100Information you will need during advanced wireless setup
    - Wireless Mode
    - Network Name (SSID)
    - Channel
    - Authentication
  - 101Installing the printer on a wireless network
  - 102Installing the printer on other computers
  - 103Determining the printer status using the network indicators
  - 104Special wireless installation instructions
    - Before you begin
    - Adding the printer to your wireless network 1
    - 2
    - 3
    - a
  - 105Assigning a static IP address
  - Changing wireless settings after installation
- 106Advanced wireless setup
  - Adding a printer to an existing ad hoc wireless network
  - 107Configuring WiFi Protected Setup manually
  - USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD
  - USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD
  - Configuring security
  - Configuring 802.1X Authentication
- 108Installing the printer on an Ethernet network
  - Information you will need to set up the printer on an Ethernet network
  - Installing the printer on an Ethernet network
- 109Performing network management tasks
  - Switching between USB, Ethernet, and wireless connections (Windows only)
    - 110Using the printer wirelessly
    - Using the printer locally (USB)
    - Using the printer over an Ethernet network
    - Selecting a printer
  - 111Switching between USB, Ethernet, and wireless connections (Macintosh only)
    - Using the printer wirelessly
    - 112Using the printer locally (USB)
    - Using the printer over an Ethernet network
    - Add the printer
  - 113Sharing a printer in a Windows environment
  - 114Sharing a printer in a Macintosh environment
- 115Networking FAQ
  - What is WiFi Protected Setup?
  - Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?
  - 116What is an SSID?
  - Where do I find my SSID?
  - What is a network?
  - How do I find out what type of security my network is using?
  - 117How are home networks configured?
    - Wireless network examples
      - 4
  - 120How are infrastructure and ad hoc networks different?
  - 121Finding the signal strength
  - 122How can I improve wireless signal strength?
  - CHECK THE WIRELESS SIGNAL QUALITY
  - MOVE THE PRINTER CLOSER TO THE ACCESS POINT
  - REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
  - REMOVE SOURCES OF INTERFERENCE
  - 123ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
  - How can I make sure my computer and printer are connected to the same wireless network?
    - For Macintosh users with an AirPort base station
    - For Macintosh users with an access point
  - 124Can I use my printer on a USB and a network connection at the same time?
  - 125What is a MAC address?
  - How do I find the MAC address?
  - 126What is an IP address?
  - What is TCP/IP?
  - How do I locate IP addresses?
  - 127How are IP addresses assigned?
  - What is a key index?
  - What is the difference between Guided and Advanced setup?
128Using the Embedded Web Server
- Accessing the Embedded Web Server
  - 1
  - 2
- Understanding the home page
- 129Customizing printer settings
  - Using the Embedded Web Server 129
  - 1 2
131Using SmartSolutions
- What are SmartSolutions?
  - Creating and customizing printer solutions
132Maintaining the printer
- Maintaining ink cartridges
  - Checking ink levels
    - Using the printer control panel
  - Aligning the printhead
  - Cleaning the printhead nozzles
- 133Cleaning the exterior of the printer
- 134Cleaning the scanner glass
- Cleaning the touch screen
- 135Moving the printer to another location
136Troubleshooting
- Before you troubleshoot
- If Troubleshooting does not solve your problem
- Setup troubleshooting
  - 137Incorrect language appears on the display
  - CHANGE THE LANGUAGE USING THE PRINTER MENUS
    - 2 3
  - Software did not install
  - 3
  - Recovering the security PIN of the printer
  - 138Print job does not print or is missing pages
  - MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
    - 1 2
    - 3
  - SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
    - 1 2
  - MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
    - 3
  - REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
  - 139Printer is printing blank pages
  - REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
    - 1
    - 2 3 4 5
  - Printer is busy or does not respond
  - MAKE SURE THE PRINTER IS NOT IN SLEEP MODE
    - 1 2
    - 3
  - 140Cannot delete documents from the print queue
  - MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
    - 2
    - 4
- 141Understanding printer messages
  - Alignment Problem
  - Cannot Collate Job
  - Change [Paper Source] to [Custom String]
  - Change [Paper Source] to [Custom Type Name]
  - Change [Paper Source] to [Size] Paper
  - 142Change [Paper Source] to [Size] [Type] Paper
  - Close Printer
  - Communication Error
  - Default Email Message
  - Digital Line Detected
  - 143Duplex Unit Missing
  - Email Server Not Specified
  - Email Transmission Error
  - Exit Bin Full
  - Failed to Connect
  - 145Ink Cartridge End of Life
  - Ink Cartridge Error
  - Ink Cartridge Missing
  - Ink Cartridge Unsupported
  - 146Ink Low
  - Load [Paper Source] with [Custom Type Name]
  - Load [Paper Source] with [Custom String]
  - Load [Paper Source] with [Size] Paper
  - Load [Paper Source] with [Size] [Type] Paper
  - 147Memory Device Access Error
  - Network [x] Software Error
  - No Answer
  - No Email Address
  - Paper Tray [x] Detected
  - Paper Tray [x] Removed
  - Phone Connected to Incorrect Jack
  - 149Remote Fax Error
  - Replace Ink Cartridge
  - Scanned Document Too Long
  - Scanner ADF Cover Open
  - Scanner Disabled
  - Short Paper
  - 150Security Certificate Error
  - SmartSolutions Update Failed
  - Standard Network Software Error
  - Unable to Retrieve the Solution
  - Unrecoverable Fax Error
  - Unrecoverable Scan Error
  - USB Device Not Supported
  - USB Hub Not Supported
- 151Clearing paper jams
  - Paper jam in the printer
  - Paper jam in the duplex unit
  - 152Paper jam in the ADF (select models only)
    - 2
    - 3 4
  - 153Paper or specialty media misfeeds
  - CHECK PAPER CONDITION
  - CHECK PAPER LOADING
  - REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
- 154Print troubleshooting
  - Poor quality at the edges of the page
  - CHECK MINIMUM PRINT SETTINGS
  - SELECT THE BORDERLESS PRINT FEATURE
    - 9 10
      - Troubleshooting 155
  - 155Streaks or lines on printed image
  - CHECK THE INK LEVELS
    - Replace low or empty ink cartridges.
  - Printed page has ink smears or smudges
    - Note: The following solutions apply to ink smears or smudges that occur in the printer.
  - SELECT A RECOMMENDED PAPER FOR THE PRINT JOB
  - SET THE PAGE DRY TIME VALUE TO EXTENDED
  - Print speed is slow
  - MAXIMIZE COMPUTER PROCESSING SPEED
  - ADD MEMORY TO THE COMPUTER
  - Computer slows down when printing
  - CHECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER
  - REFRESH YOUR NETWORK CONNECTIONS
    - 1
    - 2
  - CLOSE ALL APPLICATIONS NOT IN USE
  - CHECK YOUR COMPUTER PERFORMANCE
- 156Copy and scan troubleshooting
  - 157Copier or scanner does not respond
    - Troubleshooting 157
  - SET YOUR PRINTER AS THE DEFAULT PRINTER
  - Scanner unit does not close
    - 1 2 3
  - Poor copy or scanned image quality
  - Partial copies or scans of documents or photos
  - MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE
  - Scan was not successful
    - Troubleshooting 158
  - RESTART THE COMPUTER Scanning takes too long or freezes the computer
- 158E-mail troubleshooting
  - Cannot send email CHECK YOUR EMAIL CONFIGURATION SETTINGS
    - Make sure you have correctly completed the email setup and successfully configured an SMTP server.
  - CHECK YOUR NETWORK CONNECTION
  - CHECK YOUR PROXY CONFIGURATION
  - MAKE SURE TO ENTER A VALID RECIPIENT EMAIL ADDRESS MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL
- 159Fax troubleshooting
  - Fax troubleshooting checklist
    - 1
    - 2
    - Connection checklist
  - 160Cannot send faxes
  - MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER
  - REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM
    - 2
  - ENABLE ERROR CORRECTION
  - ENABLE AUTOMATIC FAX CONVERSION
  - 161MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
    - 2
  - Cannot receive faxes
  - MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP
  - MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT
  - MAKE SURE TO FREE UP PRINTER MEMORY
  - MAKE SURE THAT FAX FORWARDING IS DISABLED
  - INCREASE THE RINGER VOLUME
  - MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE
    - 2
  - Cannot run the fax software
  - MAKE SURE A FAX DRIVER IS INSTALLED
  - MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
- 162Memory card troubleshooting
  - Memory card troubleshooting checklist
  - Nothing happens when a memory card is inserted
  - REINSERT THE MEMORY CARD
- 163Network troubleshooting
  - Network troubleshooting checklist
  - 164The Continue button is unavailable
  - CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE
  - MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON
  - MAKE SURE THE USB PORT ON THE COMPUTER IS WORKING
  - MAKE SURE THE USB CABLE IS WORKING
  - MAKE SURE YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
  - 165RUN THE INSTALLER AGAIN
  - MAKE SURE YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT
  - Computer firewall is blocking communication with the printer
  - 166Communication with printer lost when connected to Virtual Private Network (VPN)
  - Wireless troubleshooting
    - Resetting the wireless settings to factory defaults
    - Cannot print over wireless network
    - TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON
    - DISCONNECT FROM VPN SESSION
    - 167MAKE SURE DEMO MODE IS TURNED OFF
    - CHECK YOUR WEP KEY OR WPA PASSPHRASE
    - C HECK IF YOUR ACCESS POINT HAS AN ASSOCIATION / REGISTRATION
    - MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
    - MOVE THE COMPUTER, PRINTER, OR BOTH CLOSER TO THE ACCESS POINT
    - CHECK THE WIRELESS SIGNAL QUALITY
    - 168CHECK YOUR ADVANCED SECURITY SETTINGS
    - MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT
    - MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK
    - 169M AKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIR P
    - 170Wireless print server not installed
    - CHECK POWER
    - Communication not available message appears when printing wirelessly
    - MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK
      - 2
      - 4
      - 1
      - 2 3
    - 171MAKE SURE THE WIRELESS PORT IS SELECTED
    - MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED
      - 2
      - 4 5 6 7
    - 172Resolving intermittent wireless communications issues
    - DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
    - TURN OFF THE ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON
    - ELIMINATE NETWORK CONGESTION
    - 173ELIMINATE SOURCES OF INTERFERENCE
    - CHANGE THE CHANNEL THE ACCESS POINT USES
    - CONFIGURE THE ACCESS POINT WITH A UNIQUE SSID
    - ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
      - 1 2 3 4 5
    - CHECK FOR KNOWN ISSUES WITH THE ACCESS POINT
    - CHECK FOR WIRELESS NETWORK ADAPTER UPDATES
    - CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
    - PURCHASE A NEW ROUTER
  - 174Ethernet network troubleshooting
    - Printer does not appear in the list of printers found on the network CHECK THE ETHERNET CABLE
    - MAKE SURE THE PRINTER POWER IS ON
    - MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY
    - MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS
    - Cannot print to the network printer CHECK THE ETHERNET CABLE
    - MAKE SURE THE PRINTER POWER IS ON
    - MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY
    - UNINSTALL AND REINSTALL THE SOFTWARE
- 175Embedded Web Server does not open
  - CHECK THE NETWORK CONNECTION
  - CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
  - TEMPORARILY DISABLE WEB PROXY SERVERS
- Contacting customer support
177Notices
- Product information
- Edition notice
- 178GOVERNMENT END USERS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- 179Modular component notice
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
  - Sleep Mode
  - Off mode
  - Total energy usage
- 181Industry Canada compliance statement
- Avis de conformit aux normes de lindustrie du Canada
- 182European Community (EC) directives conformity
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- 183Notice to users of the Canadian telephone network
  - Avis rserv aux utilisateurs du rseau tlphonique du Canada
- 184Notice to users of the New Zealand telephone network
- Using this product in Switzerland
- Utilisation de ce produit en Suisse
- Verwendung dieses Produkts in der Schweiz
- 185Uso del prodotto in Svizzera
- Notice to Users in the European Union
- Regulatory notices for wireless products
- Exposure to radio frequency radiation
- Industry Canada (Canada)
  - Industry Canada (Canada)
- 186Notice to users in the European Union
- 188Statement of Limited Warranty
  - Lexmark International, Inc., Lexington, KY
  - Limited warranty
  - 189Limited warranty service
  - Extent of limited warranty
  - 190Limitation of liability
  - Additional rights
191Index
- Numerics
- A
- B
- C
- 192D
- E
- 193F
- 194G
- H
- I
- J
- K
- L
- M
- 195N
- O
- P
- 197R
- S
- 198T
- 199U
- V
- W

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