Troubleshooting

160

Power supply Answering machine Cable modem Splitter

Telephone

VoIP adapter

DSL filter

RJ11 adapter

If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer.

If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged into the first phone port.

If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.

Cannot send faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER

If you did not enter your user information during initial setup, then enter your fax name and fax number. This is the information that identifies you as the sender in all the faxes that you send. Some countries or regions require the fax number and fax name for you to send a fax, and some fax machines block anonymous faxes.

REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM

The modem of the printer can send and receive data up to at 33,600 bps. However, it is not necessary to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received.

1From the home screen, navigate to:

> Fax Setup > Dialing and Sending > Max Send Speed

2Select a sending speed, and then touch Accept.

ENABLE ERROR CORRECTION

Errors and blurs may appear in the faxed document if there is too much noise on the line. This feature enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine.

From the home screen, navigate to:

> Fax Setup > Dialing and Sending > Error Correction > On > Accept

ENABLE AUTOMATIC FAX CONVERSION

If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support.

From the home screen, navigate to:

> Fax Setup > Dialing and Sending > Auto Fax Convert > On > Accept

Page 160
Image 160
Lexmark 20E, 200 manual Cannot send faxes, Make Sure to Enter Your User Information in the Printer, Enable Error Correction

200, 20E specifications

The Lexmark 20E,200 is a commercial-grade printer designed to meet the demands of busy office environments. This model features advanced printing technologies that combine efficiency, speed, and quality into a compact and user-friendly device.

One of the key features of the Lexmark 20E,200 is its fast printing capability. It can produce up to 40 pages per minute, making it a perfect choice for high-volume printing tasks. The first page out time is remarkably quick, allowing users to get essential documents in hand without unnecessary delays. This efficiency is vital in busy settings where time is of the essence.

In addition to its speed, the Lexmark 20E,200 offers sharp and vibrant print quality. It supports resolutions up to 1200 x 1200 dpi, ensuring that text and graphics are rendered clearly and accurately. This high-definition printing is essential for producing professional-quality documents, presentations, and marketing materials.

The printer supports a variety of media types and sizes, including envelopes, labels, cardstock, and various paper sizes ranging from A4 to legal. With an adjustable paper tray that holds up to 250 sheets, users can easily manage different printing tasks without needing constant refills, further enhancing productivity.

Another noteworthy characteristic of the Lexmark 20E,200 is its energy efficiency. It is equipped with features like energy-saving mode and automatic duplex printing, which allows users to print on both sides of the paper. This not only reduces paper consumption but also saves on overall operational costs, making it an eco-friendly choice for environmentally conscious businesses.

Connectivity options are abundant with the Lexmark 20E,200. It supports USB 2.0, Ethernet, and wireless networking, allowing users to connect the printer to various devices effortlessly. Additionally, it is compatible with mobile printing solutions, such as Apple AirPrint, Google Cloud Print, and Lexmark Mobile Print, facilitating printing from smartphones and tablets.

The user-friendly touchscreen interface simplifies navigation, enabling users to access various functions and settings easily. Regular firmware updates ensure that the printer remains secure and capable of performing optimally.

Overall, the Lexmark 20E,200 is an outstanding printing solution for businesses seeking reliability, quality, and efficiency in their day-to-day operations. Its advanced features, coupled with an emphasis on sustainability and ease of use, make it a worthy investment for any modern office.