Lexmark 20E, 200 Phone Line Busy, Phone Line Error, Phone Line Not Connected, Printer Memory Full

Models: 20E

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Troubleshooting

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Phone Line Busy

If the printer is sharing the line with other devices, then make sure these devices are not in use.

Phone Line Error

The printer cannot detect a dial tone. Check for a dial tone on your telephone line.

Phone Line Not Connected

Make sure the printer is connected to a standard analog telephone line, and then touch OK.

Printer Memory Full

Try one or more of the following:

Depending on your printer model, touch OK or press Phone Line Busy to clear the message, and then try printing again.

From the computer, adjust the printer settings to reduce the quality of the print job, and then try printing again.

Printhead Cannot Move

Try one or more of the following:

Touch OK.

Remove any obstructions to the printhead inside the printer.

Close the printer.

Printhead Error

There is a problem with the printhead. Contact technical support.

Printhead Warning

Clean or Deep Clean the printhead to restore print quality.

Notes:

Cleaning the printhead nozzles uses ink, so clean them only when necessary.

Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.

If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead nozzles.

See the User's Guide for more information on how to clean the printhead nozzles.

Proxy Error

Try one or more of the following:

Touch Set Proxy to enter the proxy settings.

Touch OK to clear the message.

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Lexmark 20E Phone Line Busy, Phone Line Error, Phone Line Not Connected, Printer Memory Full, Printhead Cannot Move, Notes