Lexmark 200, 20E manual Reconnect The Printer Power Supply, Run The Installer Again

Troubleshooting 165

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

RUN THE INSTALLER AGAIN

1Close the installer.

2Remove the CD, and then restart the computer.

3 Insert the CD, and then run the installer again.

MAKE SURE YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT

Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:

1Click , or click Start and then click Run.

2In the Start Search or Run box, type devmgmt.msc.

3 Press Enter, or click OK.

4Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window refreshes when the Device Manager recognizes the USB connection.

•If there is activity on the Device Manager but none of the previous solutions worked, then call customer support.

•If there is no activity on the Device Manager, then there may be a problem with your computer and its USB support. The computer must recognize the USB connection in order for installation to work.

Computer firewall is blocking communication with the printer

Firewall settings may have stopped the printer from connecting to your computer.

If a firewall is installed on your computer, then do one of the following:

•Turn off your computer firewall.

•Update your computer firewall to the most recent version, and then allow the printer software to communicate over the network.

For more information on turning off and updating the firewall, see the help pages of your operating system.