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Lexmark 200, 20E manual Pro5500 Series Users Guide, April

Models: 20E

1 199

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Pro5500 Series User's Guide

April 2012	www.lexmark.com

Machine type(s): 4447 Model(s):

Pro5500 Series: 200, 20E

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Lexmark 200, 20E manual Pro5500 Series Users Guide, April

Contents

April Pro5500 Series Users GuideSafety information ContentsUsing the printer control panel buttons and menus Using the printer softwarePrinting Loading paper and original documentsCopying ScanningE-mailing Using the Embedded Web ServerFaxing NetworkingTroubleshooting Using SmartSolutionsMaintaining the printer NoticesSAVE THESE INSTRUCTIONS Safety informationThank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energyConserving ink Finding information about the printerRecycling •Recycle the product packagingUsers Guide SmartSolutions Users GuideAbout your printer Understanding the parts of the printerAbout your printer Selecting a location for the printer Ordering and replacing supplies Using genuine Lexmark ink cartridgesOrdering ink cartridges NotesNotes Replacing ink cartridgesRecycling Lexmark products Ordering paper and other suppliesUsing the printer control panel Using the printer control panel buttons and menusUnderstanding the home screen Touch Using the printer control panel buttons and menusUsing the printer control panel buttons and menus Navigating menus using the touch screenSaving paper and energy Changing the Sleep timeout1Touch > Paper Setup > Paper Type > Print Mode Setup > 2‑Sided Printing > OnSetting the security PIN of the printer Restoring factory default settingsUsing the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirementsPrinter software Using the printer softwareWeb Links Using the Macintosh printer softwareSoftware installed during printer installation Updating the printer software Finding and installing optional softwareDownloading PCL and PS drivers Windows only For Windows usersUninstalling the printer software Reinstalling the printer softwareInstalling the printer software For Macintosh users Using the InternetLoading the paper tray Loading paper and original documents4Load the paper with the printable side facedown Loading paper and original documentsLoading various paper types Loading paper and original documents Loading paper and original documents Loading original documents on the scanner glass Saving paper settingsLoading original documents into the ADF Recommended paper brands Using different paper sizes and typesUsing the printer control panel Setting the paper size and typeUsing the printer software Setting the page dry timeUsing the control panel Using the printer softwareOpen Print Queue > Printer Setup > Driver tab or Linking traysPrinter Setup > Installable Options For Macintosh usersTips for printing PrintingPrinting basic documents Printing a documentCollating printed copies Printing using advanced color options2Click Properties, Preferences, Options, or Setup Notes2Click Properties, Preferences, Options, or Setup Changing the print order of pages2Click Properties, Preferences, Options, or Setup 2Click Properties, Preferences, Options, or Setup Printing multiple pages on one sheetPrinting envelopes Printing specialty documents2Click Properties, Preferences, Options, or Setup 2Touch Print Documents2Click Properties, Preferences, Options, or Setup Printing labelsFor Windows users For Macintosh usersPrinting on custom‑size paper Working with photos2Click Properties, Preferences, Options, or Setup Paper/Finishing tab > Manage Custom Sizes > NewThe Memory Device screen appears on the display PrintingNotes Inserting a memory cardSupported memory cards and file types Printing photos using the printer control panelTips 3Touch View PhotosConnected. Use Camera to choose and print photos Notes2Click Properties, Preferences, Options, or Setup Printing on both sides of the paper duplexingNotes Using the control panel Setting the duplex printing dry timeUsing the printer software 2Click Properties, Preferences, Options, or SetupFinding the print queue for your printer Managing print jobsCreating a print queue 4Click OK or Apply ChangesChanging the default printing mode Setting your printer as the default printer2Click Properties, Preferences, Options, or Setup Resuming print jobs Pausing print jobsCanceling print jobs Tips for copying CopyingMaking copies Copy > More Options > Number of CopiesCopying an ID card Copying a two‑sided document using the ADF3 Touch Continue NotesEnlarging or reducing images Adjusting copy qualityMaking a copy lighter or darker NotesPlacing separator sheets between copies Collating copies using the printer control panelCopying multiple pages on one sheet Removing the background of a copy Placing an overlay message on each pageMaking a duplex two-sidedcopy Making a duplex two‑sided copy automaticallyCanceling copy jobs Tips for scanning ScanningScanning to a local computer Scanning to a network folder Scanning to a network computerNotes NotesAdding a network folder shortcut Scanning a two‑sided document using the ADF•Settings > Scan‑to‑Network Folder Setup For Windows users Scanning photosFor Macintosh users Scanning directly from the printer control panel Scanning documents for editingFor Windows users For Windows users For Macintosh usersScanning NotesFor Macintosh users Scanning to a PDFFor Windows users For Macintosh usersHow can I adjust the color of a scan? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan?Scanning Canceling scan jobsSetting up the e‑mail function Setting up the printer to e-mailChanging the e‑mail settings after setup E-mailingIf you want to change the e‑mail settings Creating an e-mailcontact listaTouch Add a Contact > Add Contact Name 2Double‑click Printer Settings Sending e-mailContacts tab > Individuals tab Scanning a document or photo to e-mail Tips for e‑mailing2 Touch Scan > E‑mail To cancel an e‑mail, press Canceling an e‑mailE-mailing 9PressFaxing Setting up the printer to faxScenario 1: Standard telephone line Tips for this setupTo connect Connected to the same telephone wall jackConnected to different wall jacks To connect Faxing Tips for this setupTo connect Tips for this setup Scenario 2: Digital Subscriber Line DSLTo connect Scenario 3: VoIP telephone serviceTo connect Tips for this setupFaxing Tips for this setupTo connect Connecting the printer to a non‑RJ‑11 wall jack Scenario 5: Country‑ or region‑specific setupTo connect Notes FaxingFaxing Connecting the printer to a wall jack in GermanyTo connect Setting the fax header Entering your user information> Fax Setup > Dialing and Sending > Fax Name To connectSetting the fax footer Configuring the fax settings> Fax Setup > Ringing and Answering > Fax Footer Using the Fax Setup Wizard in Windows Configuring fax settings using the fax softwareUsing the Printer Settings in Macintosh 2 Double-click Printer SettingsCreating a contact list Creating a contact list using the fax softwareAdd a Contact > Add Contact Name Add a Group > Add Group Name2Double‑click Printer Settings Sending faxesSending faxes using the computer Sending faxes using the printer control panelTips for sending faxes To send a fax to a single recipientTips for receiving faxes Receiving faxesReceiving faxes automatically Receiving faxes manually Faxing FAQ> Fax Setup > Ringing and Answering > Auto Answer What is my dialing prefix? What is my fax number?When do I need to set Auto Answer to On? How can I check the dial tone? How many rings should I set?Adjusting the dialing volume What settings work best with voice mail service?Adjusting the ringer volume How do I send a fax at a scheduled time? How do I send a fax using a phone calling card?How do I know that the fax was sent successfully? More Options > Schedule a FaxHow do I print a fax on both sides of the paper? How do I view the fax history of the printer?How do I forward a fax? How do I block faxes?Blocking faxes from unidentified senders Can I retrieve failed faxes?Wireless network compatibility Installing the printer on a wireless networkNetworking Supported network security optionsInformation you will need during wireless setup Printing a network setup pageNo Security > Network Setup > Print Setup PageAuthentication Wireless ModeNetwork Name SSID ChannelEncryption Installing the printer on a wireless networkFor Windows users 2Insert the Software and Documentation CD Installing the printer on other computers2Insert the Software and Documentation CD 2Insert the Software and Documentation CDNotes NetworkingAdding the printer to your wireless network Special wireless installation instructionsBefore you begin For Windows users Click Unlisted NetworkAssigning a static IP address Changing wireless settings after installation2 Double‑click Wireless Setup Assistant 2 Double‑click Wireless Setup Assistant Advanced wireless setupNotes Configuring security Configuring Wi‑Fi Protected Setup manuallyUSE THE PUSH BUTTON CONFIGURATION PBC METHOD WPA Personal, WPA2‑Personal or WPA2‑EnterpriseConfiguring 802.1X Authentication Installing the printer on an Ethernet networkPerforming network management tasks Installing the printer on an Ethernet network2Insert the Software and Documentation CD 2Insert the Software and Documentation CDUsing the printer locally USB Using the printer wirelesslyIf the printer is currently set up for Ethernet If the printer is currently set up for EthernetSelecting a printer Using the printer over an Ethernet networkUsing the printer wirelessly If the printer is currently set up for wirelessPage Add the printer Sharing a printer in a Windows environmentUsing the printer over an Ethernet network If the printer is currently set up for wirelessd Click Ports > Add Port > Local Port > New Port Sharing a printer in a Macintosh environmentWhat is Wi‑Fi Protected Setup? Networking FAQNotes Where do I find my SSID? What is an SSID?What is a network? NotesWireless network examples How are home networks configured?Notes Scenario 2: Wireless network with Internet access Why do I need a USB cable? What is a USB cable?How do I attach the USB cable? Networking > Network Setup > Wireless Networking Finding the signal strengthChecking computer connectivity Checking printer connectivityCHECK THE WIRELESS SIGNAL QUALITY How can I improve wireless signal strength?MOVE THE PRINTER CLOSER TO THE ACCESS POINT NotesFor Windows users ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTIONFor Macintosh users with an AirPort base station For Macintosh users with an access pointbClick Advanced or Configure In Mac OS X version 10.5 or laterHow do I find the MAC address? What is a MAC address?Notes What is TCP/IP? What is an IP address?How do I locate IP addresses? How are IP addresses assigned? What is a key index?Locating the printer IP address Accessing the Embedded Web Server Using the Embedded Web ServerUnderstanding the home page Using the Embedded Web Server Customizing printer settings1From the navigation pane, select Settings 2 Do one of the followingClick Using the Embedded Web ServerDevice Management What are SmartSolutions? Using SmartSolutionsCreating and customizing printer solutions 3 Click SMARTSOLUTION CENTER or SOLUTION CENTERMaintaining ink cartridges Maintaining the printerChecking ink levels Aligning the printheadCleaning the printhead nozzles Cleaning the exterior of the printer2 Touch Clean Printhead or Deep Clean Printhead NotesCleaning the touch screen Cleaning the scanner glassMoving the printer to another location If Troubleshooting does not solve your problem TroubleshootingSetup troubleshooting Before you troubleshootRecovering the security PIN of the printer Software did not installIncorrect language appears on the display CHANGE THE LANGUAGE USING THE PRINTER MENUSRECONNECT THE PRINTER POWER SUPPLY Print job does not print or is missing pagesMAKE SURE THE PRINT JOB IS NOT PAUSED CHECK THE USB CONNECTIONPrinter is busy or does not respond Printer is printing blank pagesREMOVE AND REINSTALL THE PRINTER SOFTWARE MAKE SURE THE PRINTER IS NOT IN SLEEP MODECannot print through USB Cannot delete documents from the print queueMAKE SURE THE USB PORT IS ENABLED IN WINDOWS REMOVE AND REINSTALL THE PRINTER SOFTWAREUnderstanding printer messages Alignment ProblemCannot Collate Job Change Paper Source to Custom StringDefault E‑mail Message Communication ErrorChange Paper Source to Size Type Paper Close PrinterDuplex Unit Missing E‑mail Transmission ErrorE‑mail Server Not Specified Exit Bin FullFax Modem Error Fax Mode UnsupportedFax Name Not Set Up Ink Cartridge Access Door OpenInk Cartridge End of Life Ink Cartridge ErrorInk Cartridge Missing Ink Cartridge UnsupportedLoad Paper Source with Custom Type Name Ink LowLoad Paper Source with Custom String Load Paper Source with Size PaperNetwork x Software Error Memory Device Access ErrorNo Answer No E‑mail AddressPrinthead Error Phone Line ErrorProxy Error Phone Line BusyScanner Disabled Remote Fax ErrorReplace Ink Cartridge Scanned Document Too LongSmartSolutions Update Failed Security Certificate ErrorStandard Network Software Error Unable to Retrieve the SolutionUSB Hub Not Supported Clearing paper jamsPaper jam in the printer Paper jam in the duplex unitPaper jam in the ADF select models only ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Paper or specialty media misfeedsNotes CHECK PAPER CONDITIONPoor quality at the edges of the page Print troubleshootingCHECK MINIMUM PRINT SETTINGS SELECT THE BORDERLESS PRINT FEATUREPrinted page has ink smears or smudges Streaks or lines on printed imagePrint speed is slow CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLESComputer slows down when printing Copy and scan troubleshootingMAXIMIZE COMPUTER PROCESSING SPEED ADD MEMORY TO THE COMPUTERScanner unit does not close Copier or scanner does not respondPoor copy or scanned image quality Partial copies or scans of documents or photosScan was not successful E-mailtroubleshootingScanning takes too long or freezes the computer Cannot scan to a computer over a networkFax troubleshooting checklist Fax troubleshootingCHECK YOUR PROXY CONFIGURATION CHECK YOUR NETWORK CONNECTIONENABLE ERROR CORRECTION Cannot send faxesENABLE AUTOMATIC FAX CONVERSION REDUCE THE TRANSMISSION SPEED OF THE FAX MODEMMAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT Cannot receive faxes> Fax Setup > Dialing and Sending > Dial Prefix MAKE SURE THAT FAX FORWARDING IS DISABLEDMemory card troubleshooting checklist Memory card troubleshootingNothing happens when a memory card is inserted Cannot run the fax softwareNetwork troubleshooting checklist Network troubleshootingMAKE SURE THE USB PORT ON THE COMPUTER IS WORKING MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ONNotes MAKE SURE THE USB CABLE IS WORKINGRUN THE INSTALLER AGAIN RECONNECT THE PRINTER POWER SUPPLYCannot print over wireless network Wireless troubleshooting> Network Setup > Reset Network Settings > Yes Troubleshooting For Windows users TroubleshootingbClick Advanced or Configure For Macintosh users with an access pointFor Macintosh users with an AirPort base station In Mac OS X version 10.5 or laterFor Windows users Wireless print server not installedFor Macintosh users Locating the printer IP address Troubleshooting Troubleshooting Ethernet network troubleshooting Contacting customer support Embedded Web Server does not openCannot print to the network printer Troubleshooting Product information NoticesEdition notice Trademarks GOVERNMENT END USERSNoise emission levels Modular component noticeTemperature information Battery noticePower consumption Static sensitivity noticeSleep Mode Industry Canada compliance statementOff mode Total energy usageEuropean Community EC directives conformity Notice to users of the Canadian telephone network Utilisation de ce produit en Suisse Using this product in SwitzerlandVerwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera Regulatory notices for wireless productsNotice to Users in the European Union Exposure to radio frequency radiationIndustry Canada Canada Notice to users in the European UnionNotices Limited warranty Statement of Limited WarrantyLexmark International, Inc., Lexington, KY Extent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityNumerics IndexPage Page Page Page E‑mail Transmission Error printer problems, basicsolutions Printer SettingsPage

Pro5500 Series User's Guide

April 2012

www.lexmark.com