Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 20E Contents, Safety information, About your printer, Ordering and replacing supplies

Models: 20E

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Contents

Contents	2
Contents
Safety information	6
About your printer	7
Thank you for choosing this printer!	7
Minimizing your printer's environmental impact	7
Finding information about the printer	8
Understanding the parts of the printer	10
Selecting a location for the printer	12
Ordering and replacing supplies	13
Ordering ink cartridges	13
Using genuine Lexmark ink cartridges	13
Replacing ink cartridges	14
Ordering paper and other supplies	15
Recycling Lexmark products	15
Using the printer control panel buttons and menus	16
Using the printer control panel	16
Understanding the home screen	16
Navigating menus using the touch screen	18
Changing the Sleep timeout	19
Saving paper and energy	19
Restoring factory default settings	20
Setting the security PIN of the printer	20
Using the printer software	21
Minimum system requirements	21
Using the Windows printer software	21
Using the Macintosh printer software	23
Finding and installing optional software	24
Updating the printer software	24
Downloading PCL and PS drivers (Windows only)	24
Reinstalling the printer software	25

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Lexmark 20E Contents, Safety information, About your printer, Ordering and replacing supplies, Using the printer software

Contents

Pro5500 Series Users Guide AprilUsing the printer control panel buttons and menus ContentsSafety information Using the printer softwareCopying Loading paper and original documentsPrinting ScanningFaxing Using the Embedded Web ServerE-mailing NetworkingMaintaining the printer Using SmartSolutionsTroubleshooting NoticesSafety information SAVE THESE INSTRUCTIONSMinimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink •Recycle the product packagingSmartSolutions Users Guide Users GuideUnderstanding the parts of the printer About your printerAbout your printer Selecting a location for the printer Ordering ink cartridges Using genuine Lexmark ink cartridgesOrdering and replacing supplies NotesReplacing ink cartridges NotesOrdering paper and other supplies Recycling Lexmark productsUnderstanding the home screen Using the printer control panel buttons and menusUsing the printer control panel Using the printer control panel buttons and menus TouchNavigating menus using the touch screen Using the printer control panel buttons and menus1Touch > Paper Setup > Paper Type Changing the Sleep timeoutSaving paper and energy > Print Mode Setup > 2‑Sided Printing > OnRestoring factory default settings Setting the security PIN of the printerSoftware installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirementsUsing the printer software Printer softwareSoftware installed during printer installation Using the Macintosh printer softwareWeb Links Downloading PCL and PS drivers Windows only Finding and installing optional softwareUpdating the printer software For Windows usersInstalling the printer software Reinstalling the printer softwareUninstalling the printer software Using the Internet For Macintosh usersLoading paper and original documents Loading the paper trayLoading paper and original documents 4Load the paper with the printable side facedownLoading various paper types Loading paper and original documents Loading paper and original documents Saving paper settings Loading original documents on the scanner glassLoading original documents into the ADF Using different paper sizes and types Recommended paper brandsSetting the paper size and type Using the printer control panelUsing the control panel Setting the page dry timeUsing the printer software Using the printer softwarePrinter Setup > Installable Options Linking traysOpen Print Queue > Printer Setup > Driver tab or For Macintosh usersPrinting basic documents PrintingTips for printing Printing a document2Click Properties, Preferences, Options, or Setup Printing using advanced color optionsCollating printed copies Notes2Click Properties, Preferences, Options, or Setup Changing the print order of pages2Click Properties, Preferences, Options, or Setup Printing multiple pages on one sheet 2Click Properties, Preferences, Options, or Setup2Click Properties, Preferences, Options, or Setup Printing specialty documentsPrinting envelopes 2Touch Print DocumentsFor Windows users Printing labels2Click Properties, Preferences, Options, or Setup For Macintosh users2Click Properties, Preferences, Options, or Setup Working with photosPrinting on custom‑size paper Paper/Finishing tab > Manage Custom Sizes > NewNotes PrintingThe Memory Device screen appears on the display Inserting a memory cardTips Printing photos using the printer control panelSupported memory cards and file types 3Touch View PhotosNotes Connected. Use Camera to choose and print photosNotes Printing on both sides of the paper duplexing2Click Properties, Preferences, Options, or Setup Using the printer software Setting the duplex printing dry timeUsing the control panel 2Click Properties, Preferences, Options, or SetupCreating a print queue Managing print jobsFinding the print queue for your printer 4Click OK or Apply Changes2Click Properties, Preferences, Options, or Setup Setting your printer as the default printerChanging the default printing mode Pausing print jobs Resuming print jobsCanceling print jobs Making copies CopyingTips for copying Copy > More Options > Number of Copies3 Touch Continue Copying a two‑sided document using the ADFCopying an ID card NotesMaking a copy lighter or darker Adjusting copy qualityEnlarging or reducing images NotesCopying multiple pages on one sheet Collating copies using the printer control panelPlacing separator sheets between copies Making a duplex two-sidedcopy Placing an overlay message on each pageRemoving the background of a copy Making a duplex two‑sided copy automaticallyCanceling copy jobs Scanning to a local computer ScanningTips for scanning Notes Scanning to a network computerScanning to a network folder Notes•Settings > Scan‑to‑Network Folder Setup Scanning a two‑sided document using the ADFAdding a network folder shortcut For Macintosh users Scanning photosFor Windows users For Windows users Scanning documents for editingScanning directly from the printer control panel Scanning For Macintosh usersFor Windows users NotesFor Windows users Scanning to a PDFFor Macintosh users For Macintosh usersWhy am I being asked for a PIN? Scanning FAQHow can I adjust the color of a scan? How can I improve the quality of a scan?Canceling scan jobs ScanningChanging the e‑mail settings after setup Setting up the printer to e-mailSetting up the e‑mail function E-mailingaTouch Add a Contact > Add Contact Name Creating an e-mailcontact listIf you want to change the e‑mail settings Contacts tab > Individuals tab Sending e-mail2Double‑click Printer Settings 2 Touch Scan > E‑mail Tips for e‑mailingScanning a document or photo to e-mail E-mailing Canceling an e‑mailTo cancel an e‑mail, press 9PressScenario 1: Standard telephone line Setting up the printer to faxFaxing Tips for this setupConnected to different wall jacks To connect Connected to the same telephone wall jackTo connect To connect Tips for this setupFaxing Scenario 2: Digital Subscriber Line DSL Tips for this setupScenario 3: VoIP telephone service To connectTips for this setup To connectTo connect Tips for this setupFaxing To connect Scenario 5: Country‑ or region‑specific setupConnecting the printer to a non‑RJ‑11 wall jack Faxing NotesTo connect Connecting the printer to a wall jack in GermanyFaxing > Fax Setup > Dialing and Sending > Fax Name Entering your user informationSetting the fax header To connect> Fax Setup > Ringing and Answering > Fax Footer Configuring the fax settingsSetting the fax footer Using the Printer Settings in Macintosh Configuring fax settings using the fax softwareUsing the Fax Setup Wizard in Windows 2 Double-click Printer SettingsAdd a Contact > Add Contact Name Creating a contact list using the fax softwareCreating a contact list Add a Group > Add Group NameSending faxes 2Double‑click Printer SettingsTips for sending faxes Sending faxes using the printer control panelSending faxes using the computer To send a fax to a single recipientReceiving faxes automatically Receiving faxesTips for receiving faxes > Fax Setup > Ringing and Answering > Auto Answer Faxing FAQReceiving faxes manually When do I need to set Auto Answer to On? What is my fax number?What is my dialing prefix? How many rings should I set? How can I check the dial tone?Adjusting the ringer volume What settings work best with voice mail service?Adjusting the dialing volume How do I know that the fax was sent successfully? How do I send a fax using a phone calling card?How do I send a fax at a scheduled time? More Options > Schedule a FaxHow do I forward a fax? How do I view the fax history of the printer?How do I print a fax on both sides of the paper? How do I block faxes?Can I retrieve failed faxes? Blocking faxes from unidentified sendersNetworking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsNo Security Printing a network setup pageInformation you will need during wireless setup > Network Setup > Print Setup PageNetwork Name SSID Wireless ModeAuthentication ChannelFor Windows users Installing the printer on a wireless networkEncryption 2Insert the Software and Documentation CD Installing the printer on other computers2Insert the Software and Documentation CD 2Insert the Software and Documentation CDNetworking NotesBefore you begin Special wireless installation instructionsAdding the printer to your wireless network For Windows users Click Unlisted Network2 Double‑click Wireless Setup Assistant Changing wireless settings after installationAssigning a static IP address Notes Advanced wireless setup2 Double‑click Wireless Setup Assistant USE THE PUSH BUTTON CONFIGURATION PBC METHOD Configuring Wi‑Fi Protected Setup manuallyConfiguring security WPA Personal, WPA2‑Personal or WPA2‑EnterpriseInstalling the printer on an Ethernet network Configuring 802.1X Authentication2Insert the Software and Documentation CD Installing the printer on an Ethernet networkPerforming network management tasks 2Insert the Software and Documentation CDIf the printer is currently set up for Ethernet Using the printer wirelesslyUsing the printer locally USB If the printer is currently set up for EthernetUsing the printer wirelessly Using the printer over an Ethernet networkSelecting a printer If the printer is currently set up for wirelessPage Using the printer over an Ethernet network Sharing a printer in a Windows environmentAdd the printer If the printer is currently set up for wirelessSharing a printer in a Macintosh environment d Click Ports > Add Port > Local Port > New PortNotes Networking FAQWhat is Wi‑Fi Protected Setup? What is a network? What is an SSID?Where do I find my SSID? NotesNotes How are home networks configured?Wireless network examples Scenario 2: Wireless network with Internet access How do I attach the USB cable? What is a USB cable?Why do I need a USB cable? Networking Checking computer connectivity Finding the signal strength> Network Setup > Wireless Networking Checking printer connectivityMOVE THE PRINTER CLOSER TO THE ACCESS POINT How can I improve wireless signal strength?CHECK THE WIRELESS SIGNAL QUALITY NotesARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION For Windows usersbClick Advanced or Configure For Macintosh users with an access pointFor Macintosh users with an AirPort base station In Mac OS X version 10.5 or laterNotes What is a MAC address?How do I find the MAC address? How do I locate IP addresses? What is an IP address?What is TCP/IP? Locating the printer IP address What is a key index?How are IP addresses assigned? Understanding the home page Using the Embedded Web ServerAccessing the Embedded Web Server 1From the navigation pane, select Settings Customizing printer settingsUsing the Embedded Web Server 2 Do one of the followingDevice Management Using the Embedded Web ServerClick Creating and customizing printer solutions Using SmartSolutionsWhat are SmartSolutions? 3 Click SMARTSOLUTION CENTER or SOLUTION CENTERChecking ink levels Maintaining the printerMaintaining ink cartridges Aligning the printhead2 Touch Clean Printhead or Deep Clean Printhead Cleaning the exterior of the printerCleaning the printhead nozzles NotesCleaning the scanner glass Cleaning the touch screenMoving the printer to another location Setup troubleshooting TroubleshootingIf Troubleshooting does not solve your problem Before you troubleshootIncorrect language appears on the display Software did not installRecovering the security PIN of the printer CHANGE THE LANGUAGE USING THE PRINTER MENUSMAKE SURE THE PRINT JOB IS NOT PAUSED Print job does not print or is missing pagesRECONNECT THE PRINTER POWER SUPPLY CHECK THE USB CONNECTIONREMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pagesPrinter is busy or does not respond MAKE SURE THE PRINTER IS NOT IN SLEEP MODEMAKE SURE THE USB PORT IS ENABLED IN WINDOWS Cannot delete documents from the print queueCannot print through USB REMOVE AND REINSTALL THE PRINTER SOFTWARECannot Collate Job Alignment ProblemUnderstanding printer messages Change Paper Source to Custom StringChange Paper Source to Size Type Paper Communication ErrorDefault E‑mail Message Close PrinterE‑mail Server Not Specified E‑mail Transmission ErrorDuplex Unit Missing Exit Bin FullFax Name Not Set Up Fax Mode UnsupportedFax Modem Error Ink Cartridge Access Door OpenInk Cartridge Missing Ink Cartridge ErrorInk Cartridge End of Life Ink Cartridge UnsupportedLoad Paper Source with Custom String Ink LowLoad Paper Source with Custom Type Name Load Paper Source with Size PaperNo Answer Memory Device Access ErrorNetwork x Software Error No E‑mail AddressProxy Error Phone Line ErrorPrinthead Error Phone Line BusyReplace Ink Cartridge Remote Fax ErrorScanner Disabled Scanned Document Too LongStandard Network Software Error Security Certificate ErrorSmartSolutions Update Failed Unable to Retrieve the SolutionPaper jam in the printer Clearing paper jamsUSB Hub Not Supported Paper jam in the duplex unitPaper jam in the ADF select models only Notes Paper or specialty media misfeedsADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER CHECK PAPER CONDITIONCHECK MINIMUM PRINT SETTINGS Print troubleshootingPoor quality at the edges of the page SELECT THE BORDERLESS PRINT FEATUREPrint speed is slow Streaks or lines on printed imagePrinted page has ink smears or smudges CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLESMAXIMIZE COMPUTER PROCESSING SPEED Copy and scan troubleshootingComputer slows down when printing ADD MEMORY TO THE COMPUTERPoor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photosScanning takes too long or freezes the computer E-mailtroubleshootingScan was not successful Cannot scan to a computer over a networkCHECK YOUR PROXY CONFIGURATION Fax troubleshootingFax troubleshooting checklist CHECK YOUR NETWORK CONNECTIONENABLE AUTOMATIC FAX CONVERSION Cannot send faxesENABLE ERROR CORRECTION REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM> Fax Setup > Dialing and Sending > Dial Prefix Cannot receive faxesMAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT MAKE SURE THAT FAX FORWARDING IS DISABLEDNothing happens when a memory card is inserted Memory card troubleshootingMemory card troubleshooting checklist Cannot run the fax softwareNetwork troubleshooting Network troubleshooting checklistNotes MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ONMAKE SURE THE USB PORT ON THE COMPUTER IS WORKING MAKE SURE THE USB CABLE IS WORKINGRECONNECT THE PRINTER POWER SUPPLY RUN THE INSTALLER AGAIN> Network Setup > Reset Network Settings > Yes Wireless troubleshootingCannot print over wireless network Troubleshooting Troubleshooting For Windows usersFor Macintosh users with an AirPort base station For Macintosh users with an access pointbClick Advanced or Configure In Mac OS X version 10.5 or laterFor Macintosh users Wireless print server not installedFor Windows users Locating the printer IP address Troubleshooting Troubleshooting Ethernet network troubleshooting Cannot print to the network printer Embedded Web Server does not openContacting customer support Troubleshooting Edition notice NoticesProduct information GOVERNMENT END USERS TrademarksModular component notice Noise emission levelsPower consumption Battery noticeTemperature information Static sensitivity noticeOff mode Industry Canada compliance statementSleep Mode Total energy usageEuropean Community EC directives conformity Notice to users of the Canadian telephone network Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandUtilisation de ce produit en Suisse Notice to Users in the European Union Regulatory notices for wireless productsUso del prodotto in Svizzera Exposure to radio frequency radiationNotice to users in the European Union Industry Canada CanadaNotices Lexmark International, Inc., Lexington, KY Statement of Limited WarrantyLimited warranty Limited warranty service Extent of limited warrantyLimitation of liability Additional rightsIndex NumericsPage Page Page Page solutions printer problems, basicE‑mail Transmission Error Printer SettingsPage