Troubleshooting

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MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, then this can be a specific number that you need to press so you can make a call outside the office.

1From the home screen, navigate to:

> Fax Setup > Dialing and Sending > Dial Prefix

2Check the prefix.

If the prefix is not correct, then enter the correct prefix, and then touch Accept.

Cannot receive faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP

If the printer is sharing the line with other devices, then make sure that the following are set:

•Auto Answer is on.

•The printer picks up on a greater number of rings than the other devices.

•The printer picks up on the correct distinctive ring, if you subscribe to a distinctive ring service.

MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT

The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals.

MAKE SURE TO FREE UP PRINTER MEMORY

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the touch screen when the printer memory is full. Resolve the error to free up space in the printer memory.

MAKE SURE THAT FAX FORWARDING IS DISABLED

From the home screen, navigate to:

> Fax Setup > Ringing and Answering > Fax Forward > Off > Accept

INCREASE THE RINGER VOLUME

If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.

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Lexmark 200, 20E manual Cannot receive faxes
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200, 20E specifications

The Lexmark 20E,200 is a commercial-grade printer designed to meet the demands of busy office environments. This model features advanced printing technologies that combine efficiency, speed, and quality into a compact and user-friendly device.

One of the key features of the Lexmark 20E,200 is its fast printing capability. It can produce up to 40 pages per minute, making it a perfect choice for high-volume printing tasks. The first page out time is remarkably quick, allowing users to get essential documents in hand without unnecessary delays. This efficiency is vital in busy settings where time is of the essence.

In addition to its speed, the Lexmark 20E,200 offers sharp and vibrant print quality. It supports resolutions up to 1200 x 1200 dpi, ensuring that text and graphics are rendered clearly and accurately. This high-definition printing is essential for producing professional-quality documents, presentations, and marketing materials.

The printer supports a variety of media types and sizes, including envelopes, labels, cardstock, and various paper sizes ranging from A4 to legal. With an adjustable paper tray that holds up to 250 sheets, users can easily manage different printing tasks without needing constant refills, further enhancing productivity.

Another noteworthy characteristic of the Lexmark 20E,200 is its energy efficiency. It is equipped with features like energy-saving mode and automatic duplex printing, which allows users to print on both sides of the paper. This not only reduces paper consumption but also saves on overall operational costs, making it an eco-friendly choice for environmentally conscious businesses.

Connectivity options are abundant with the Lexmark 20E,200. It supports USB 2.0, Ethernet, and wireless networking, allowing users to connect the printer to various devices effortlessly. Additionally, it is compatible with mobile printing solutions, such as Apple AirPrint, Google Cloud Print, and Lexmark Mobile Print, facilitating printing from smartphones and tablets.

The user-friendly touchscreen interface simplifies navigation, enabling users to access various functions and settings easily. Regular firmware updates ensure that the printer remains secure and capable of performing optimally.

Overall, the Lexmark 20E,200 is an outstanding printing solution for businesses seeking reliability, quality, and efficiency in their day-to-day operations. Its advanced features, coupled with an emphasis on sustainability and ease of use, make it a worthy investment for any modern office.
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