6 TROUBLESHOOTING

Basic Connection The Router has been designed to aid you when detecting and solving

Checkspossible problems with your network. These problems are rarely serious; the cause is usually a disconnected or damaged cable, or incorrect configuration. If this section does not solve your problem, contact your supplier for information on what to do next.

Perform these actions first:

Ensure all network equipment is powered on.

Power each piece of network equipment off, wait about five seconds and then power each one on.

CAUTION: Do not power the Router off and then immediately on. Wait about five seconds between power cycles.

Check the following symptoms and solutions:

Check that the Router is connected to your computers and to the telephone line, and that all the equipment is powered on. Check that the LAN Status and SYNC LEDs on the Router are illuminated, and that any corresponding LEDs on the NIC are also illuminated.

Ensure that the computers have completed their start-up procedure and are ready for use. Some network interfaces may not be correctly initialized until the start-up procedure has completed.

If the link status LED does not illuminate for a port that is connected, check that you do not have a faulty cable. Try a different cable.

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3Com WL-603 manual Troubleshooting