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General warranty

13 Warranty (Certificate)

 

 

To register your warranty, you should complete and return the enclosed

 

 

warranty card after which a warranty certificate will be sent to you. This

 

 

certificate gives the owner of a water heater supplied by A.O. Smith Water

 

 

Products Company B.V. of Veldhoven, The Netherlands (hereinafter

 

 

“A.O. Smith”) the right to the warranty set out below, defining commitments of

 

 

A.O. Smith to the owner.

13.1

General warranty

If within one year of the original installation date of a water heater supplied by

 

 

A.O. Smith, following verification, and at the sole option of A.O. Smith, a part or

 

 

component, (with exclusion of the tank) proves to be defective or does not

 

 

function correctly due to manufacturing and/or material defects, A.O. Smith

 

 

shall replace or repair this part or component.

13.2

Tank warranty

If within 3 years of the original installation date of a water heater supplied by

 

 

A.O. Smith, following inspection, and at the sole option of A.O. Smith, the glass-

 

 

lined steel tank proves to be leaking due to rust or corrosion occurring on the

 

 

water side, A.O. Smith shall provide an entirely new water heater of equivalent

 

 

size and quality. The warranty period given on the replacement water heater

 

 

shall be equal to the remaining warranty period of the original water heater that

 

 

was supplied. Notwithstanding that stated earlier in this article, in the event that

 

 

unfiltered or softened water is used, or allowed to stand in the water heater, the

 

 

warranty shall be reduced to one year from the original installation date.

13.3

Installation and

The warranty set out in article 1 and 2 will apply solely under the following

 

conditions of use

conditions:

 

 

a.

the water heater is installed under strict adherence to the installation

 

 

 

instructions of A.O. Smith applying to the specific model, and the relevant

 

 

 

local authority installation and building codes, rules and regulations in force;

 

 

b.

the water heater remains installed at the original site of installation;

 

 

c.

the appliance is exclusively used with drinking water, which at all times can

 

 

 

freely circulate (a separately installed heat exchanger is mandatory for

 

 

 

heating salt water or corrosive water);

 

 

d.

the tank is safeguarded against harmful scaling and lime buildup by means

 

 

 

of periodic maintenance;

 

 

e.

the water temperatures in the heater do not exceed the maximum setting of

 

 

 

the thermostats, which form a part of the water heater;

 

 

f.

the water pressure and/or heat load do not exceed the maximum values

 

 

 

stated on the water heater rating plate;

 

 

g.

the water heater is installed in a non-corrosive atmosphere or environment;

 

 

h.

the water heater is connected to a cold water supply arrangement, which is:

 

 

 

approved by the relevant authority; with sufficient capacity for this purpose;

 

 

 

supplying a pressure no greater than the working pressure stated on the

 

 

 

water heater; and where applicable, fitted with a temperature and pressure

 

 

 

relief valve compliant with the installation instructions of A.O. Smith

 

 

 

pertaining to the specific model of water heater, and under adherence to the

 

 

 

relevant local authority installation and building codes, rules and regulations

 

 

 

in force;

 

 

i.

the anodes are replaced and renewed no later than when 60% used up.

13.4

Exclusions

The warranty set out in article 1 and 2 will not apply, in the event of:

 

 

a.

damage to the water heater caused by an external factor;

Release R.1.3 UK

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A.O. Smith 28 30 50 60 service manual Warranty Certificate