Warning

Maintenance may only be performed by a qualified service and maintenance engineer.

Table 10.2 Displayed errors (Sheet 10 of 10)

is

Code + Description

Possible cause

Solution

Remark

 

 

 

 

C03 (blocking error)

Too many resets in too

Wait for the error to disappear (maximum 1 hour). If the error does

To replace the necessary parts, you must contact your installer.

Reset error.

short a period.

not disappear, the water heater controller must be replaced.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C04 (blocking error)

Incorrect appliance

1.

Check whether the correct appliance has been selected. See

If the error does not disappear, you must contact your installer.

Appliance selection

selection /

 

’9.5 Display the selected appliance’.

To obtain a selection resistor, you must contact your installer.

error.

Incorrect selection

2.

If the correct appliance is selected, fit the correct selection

 

 

resistor.

 

resistor.

 

 

 

 

 

 

 

3.

If incorrect appliance selected, select the correct one.

 

 

 

 

 

E01 (blocking error)

The temperature of the

None. This is a temporary message that may appear from time to

 

The temperature

water at the top of the

time, but will disappear automatically.

 

tank is > 85°C.

 

 

 

protection at the top of

 

 

 

the tank has been

 

 

 

 

 

 

 

 

activated.

 

 

 

 

 

 

 

 

 

 

 

 

 

E03 (blocking error)

The temperature

1.

Check sensor position and wiring.

To replace the necessary parts, you must contact your installer.

Error in temperature

differential between

2.

Reset the ThermoControl if necessary. Replace the sensor if

 

the two temperature

 

sensor T1 at the top of

 

the error persists.

 

sensors in the tank is >

 

 

the tank.

 

 

 

 

 

 

 

 

 

 

 

10°C over a period of

 

 

 

 

 

 

 

 

60 seconds or longer.

 

 

 

 

 

 

 

 

E04 (blocking error)

The two dummy

1.

Check wiring from dummy 1 and dummy 2.

To replace the dummy sensor you must contact your installer.

Error in the dummy

sensors detect a

2.

Reset ThermoControl if necessary. Replace the dummy sensor

 

differential of > 10°C

 

sensor(2).

 

if the error persists.

 

 

 

 

 

 

 

 

over a period of 60

 

 

 

seconds or longer.

 

 

 

 

 

 

 

 

 

 

 

 

1.Temperature sensor T1 is a ‘2 in 1’ sensor, T1 contains 2 NTCs for the high-limit thermostat and safety thermostat protection.

2.The dummy sensor consists of dummy sensor 1 and dummy sensor 2

3.The dummy sensor consists of dummy sensor 1 and dummy sensor 2

Release R.1.3 UK

82

Page 82
Image 82
A.O. Smith 28 30 50 60 C04 blocking error, ’9.5 Display the selected appliance’, E01 blocking error, E03 blocking error