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Aastra Telecom 53i IP Phone manual Enable/Disable Call Waiting

Models: 53i IP Phone

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Additional Features

Enable/Disable Call Waiting

The call waiting feature notifies the user on an active call, of a new incoming call. You can disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message.

If you disable call waiting on the phone, and the user is on a call, any further incoming calls receive busy unless “Call Forward Busy” or “Call Forward No Answer and Busy” is configured on the phone (for information on

"Call Forwarding", see page 110.) It then forwards the call according to the rule configured. The phone can only:

•transfer the currently active call

or

•accept transferred calls if there is no active calls.

If call waiting is disabled:

•intercom calls are treated as regular incoming calls and are rejected.

•pre-dialing with live dial pad disabled still accepts incoming calls.

•the “Incoming Call Interrupts Dialing” parameter is ignored because the incoming call is automatically rejected (for information on "Incoming Call Interrupts Dialing" see page 124).

•the Missed Calls List does not get updated with details of calls.

•the Blind Transfer feature on the phone may not work if two calls are made to the phone at one time.

You can disable call waiting using the configuration files or the Aastra Web UI.

118Model 53i IP Phone User Guide

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Aastra Telecom 53i IP Phone manual Enable/Disable Call Waiting

Contents

53i IP Phone Page Software License Agreement Software License AgreementModel 53i IP Phone User Guide Page Table of Contents Table of Contents116 Last Call Return lcr Key for Sylantro ServersAvailable Features Enabled by Administrators 132 ViiPage About This Guide About This GuideDocumentation Introduction Phone FeaturesIntroduction RequirementsInstallation and Setup Getting Started Updating configurationGetting Started Initializing Network AastraDownloading Language packs Idle Screens John Burns 9054550055 Sat Jun 8 255pmJohn Burns Cfwd All Jun 8 255pm Idle ScreenJohn Burns Sat Jan 1 1215 p Incomplete ConfigurationNo Service John Burns 9054550055 0300Key Panel IP Phone Keys and Key DescriptionsIP Phone Keys and Key Descriptions Keys Key DescriptionIP Phone Keys and Key Descriptions Save Phone Options via the IP Phone UI Methods for Customizing Your PhoneMethods for Customizing Your Phone Option NumberSimplified Options Menu Using the IP Phone UI UseReference Using the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions StatusBasic Phone Status =Next =Enter Phone StatusPhone Status Phone Status via IP Phone UIIP&MAC Addresses =Next =Enter =Next =ExitPhone Status via the Aastra Web UI Ring Tones and Tone Sets Customizing Your PhoneCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneClick on Basic Settings-Preferences-Ring Tones For global configurationLive Dialpad Setting Contrast LevelContrast Level Enabling/Disabling Live DialpadAudio Mode Audio Mode Option DescriptionSet Audio Headset Mic Volume Setting Audio Mode and Headset Mic VolumeSet Time and Time Format Configuring Time and DateTime and Date Set Date and Date FormatSet Time Zone Select Preferences Select Time and Date Select Time ZoneSet Daylight Savings Time Click on Basic Settings-Preferences-Time and Date Setting WWW MMM DD defaultLanguage Specifying the Language to UseClick on Basic Settings-Preferences-Language Settings If you change the password Then you need to User PasswordSetting a User Password Select User Password and press EnterClick on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Phone Lock Click on Operation-Reset Restarting your phoneSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the PhoneLock the Phone? field, click Defining an Emergency Dial Plan Emergency Number DescriptionDefine an Emergency Dial Plan 911110Multiple Line and Call Appearance Keys Line Keys and Programmable KeysLine Keys and Programmable Keys Programmable Keys Multiple Line Call AppearanceProgrammable Keys Key Function DescriptionXML Configuring a Line Key Line KeySpeeddial Key Creating a Speeddial Key Using the Programmable KeysSpeeddial Enter number Speeddial PrefixLine Change Use Save to end Creating a Speeddial Key Using the Save Key3456 Use Save to end Save Key Programmable KeysSave to? Enter Name John SmithSaved Memory key Creating a Speeddial Key Using the Aastra Web UI Save Key Directory List Key Callers List Key Redial List Key Configuring a DND Key Do Not Disturb DND KeyConfiguring a BLF Key Busy Lamp Field BLF KeyExample BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyClick on Operation-Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Hard Key field, select Automatic call distributionACD Queue Label Password = Next Using the ACD Feature on your IP PhoneUsing the ACD Key ACD LED TableACD Queue Label = Avail ACD Queue Label = UnavailConfiguring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Select an extensionPress the Pickup = Pickup Key to answer Call XML Key XML Application URI XML Application TitleConfiguring an XML Key Accessing the XML ServiceConfiguring a Sprecode Key Sprecode KeyPark/Pickup Keys Configuring Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key for Sylantro ServersHow it works Configuring a Directory Key Directory KeyDirectory Key Configuring a Callers List Key Callers List KeyConfiguring a Transfer Key Transfer KeyTransfer Key Configuring a Conference Key Conference KeyConference Key Configuring an Intercom Key Intercom KeyUsing the Icom Key for Outgoing Intercom Calls Setting a None Key None KeyConfiguring a Phone Lock Key Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Deleting a Key =Dial Making CallsMaking Calls Dialing a NumberUsing Handsfree Speakerphone Making and Receiving Calls Using a Headset Using a HeadsetAdvanced Volume Controls for the Headset Mic To change the volumeAccessing the Redial List RedialDeleting from the Redial List Delete again to Erase all items Redial List is EmptyMute Delete All ItemsMaking Calls Laflamme & Assoc Receiving CallsReceiving Calls Answering an Incoming CallCall held Handling CallsHandling Calls Call held Jun 8 255pmRetrieving a Held Call Transferring CallsAutomatic Hold Blind TransferHandling Calls Conference State Screens John Jim 0305Conferencing Calls Local ConferencingUsing Local Conferencing Joining Two Active Calls in a Single Conference Using Centralized Conferencing Centralized Conferencing for Sylantro and Broadsoft Servers=Dial Setting Up Multiple Conferences for Sylantro Server only Joining Additional Parties to Active ConferencesEnding Calls Managing Calls Accessing Your DirectoryManaging Calls Directory empty Use Save to addSorting Entries and Quick Search Feature Managing the Directory ListSaved Directory John Burns Adding an Entry to the Directory ListSave Key Delete Key Directory Adding an Entry to the Directory List from the Save Key Editing an Entry in the Directory List Save Key DirectoryDeleting an Entry from the Directory List Delete Key DirectorySave to? John Burns Saving an Entry to the Directory ListSaving from the Display Saving from the Callers List Save Key Directory Callers ListSaving from the Redial List Save Key Directory Redial ListDownloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Callers List Caller’s List Screen Display Display Item DescriptionAccessing the Callers List Callers List Key Handsfree ButtonJohn Burns 9054550055 N Jun 8 255pm Editing Entries in the Callers ListDeleting Entries From the Callers List Delete Key Callers ListDownloading the Callers List to Your PC Download the Callers ListCall Forward Mode Description Call ForwardingSetting Call Forwarding For Global Call Forward SettingsCfwd NoAnswer Sun Jan 2 Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Missed Calls Indicator Accessing and Clearing Missed CallsUsing Voicemail VoicemailConfiguring Suppression of Dtmf Playback Additional FeaturesAdditional Features Star CodesConfiguring Display of Dtmf Digits Click on Basic Settings-Preferences-GeneralDisplay Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Configuring Call Waiting Tone Play Call Waiting ToneConfiguring Stuttered Dial Tone Stuttered Dial ToneConfiguring XML Beep Support XML Beep SupportStatus Scroll Delay Configuring Status Scroll DelayConfiguring Incoming Call Interrupts Dialing Incoming Call Interrupts DialingGoodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsUsing the Goodbye Key to Cancel Incoming Calls Feature ThenConfiguring UPnP Mapping Lines UPnP Mapping Lines for remote phonesMessage Waiting Indicator Configuring Message Waiting IndicatorIncoming Intercom Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Microphone MuteAuto-Answer/Play Warning Tone Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Allow BargeUsing Redial Key for Last Number Redial Outgoing Intercom Calls Available Features Enabled by AdministratorsAvailable Features Enabled by Administrators Missed Call Summary SubscriptionCustomizable Callers List Key Autodial Hotline and WarmlineCentralized Conferencing Hold Feature Enhancement for Broadsoft Servers Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Model 536M Expansion Module Model 536M Expansion ModuleModel 536M Softkeys Using the Expansion Module536M Expansion Module ReferencesCreating a Speeddial Key from the Expansion Module Keypad Troubleshooting Solutions Troubleshooting SolutionsHow do I change my user password? Why does my phone display Bad Encrypted Config?How do I restart the IP phone? How do I lock my phone? Troubleshooting Solutions Warranty Repair Services Limited WarrantyLimited Warranty After Warranty ServicePage Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code 2Model 53i IP Phone User Guide Zone Codes 4Model 53i IP Phone User Guide Index Index-1Index Index-3Model 55i IP Phone User Guide Page Page Aastra Telecom Inc.2007 41-001199-00 Rev