John Burns Sat Jan 1 1215 p | Aastra Telecom 53i IP Phone manual

Incomplete Configuration

If your phone displays an "Incomplete Config" message without any extension or user name at the end of the start up sequence instead of an Idle state screen, this inidicates the phone configuration that was downloaded from the configuration server is not complete or correct. Contact your System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on the display and the telephone status light turns ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is reconnected and display the "Network Connected" prompt temporarily.

If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see "Restarting your phone" on page 34.

For more information about connecting your phone, refer to the Aastra 53i Installation Guide. Check with your System Administrator for assistance.

Connected State Screens

When the phone has successfully connected to the network, a "happy face" icon appears to the left of the phone number as show below. This icon in the following illustration indicates the phone is on-hook.

1John Burns

9054550055 Sat Jan 1 12:15 p

When the phone is off-hook, the icon displays as follows.

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9054550055

03:00

Note: You can use the left and right arrow keys to display the idle or connected screens on other lines.

Getting Started

Model 53i IP Phone User Guide

7

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Aastra Telecom 53i IP Phone John Burns Sat Jan 1 1215 p, John Burns 9054550055 0300, Incomplete Configuration, No Service

Contents

53i IP Phone Page Software License Agreement Software License AgreementModel 53i IP Phone User Guide Page Table of Contents Table of Contents Last Call Return lcr Key for Sylantro Servers 116 Vii Available Features Enabled by Administrators 132Page About This Guide About This GuideDocumentation Requirements Phone FeaturesIntroduction Introduction Installation and Setup Initializing Network Aastra Updating configurationGetting Started Getting Started Downloading Language packs Idle Screen John Burns 9054550055 Sat Jun 8 255pmJohn Burns Cfwd All Jun 8 255pm Idle Screens John Burns 9054550055 0300 Incomplete ConfigurationNo Service John Burns Sat Jan 1 1215 p Keys Key Description IP Phone Keys and Key DescriptionsIP Phone Keys and Key Descriptions Key Panel IP Phone Keys and Key Descriptions Save Option Number Methods for Customizing Your PhoneMethods for Customizing Your Phone Phone Options via the IP Phone UI Simplified Options Menu Using the IP Phone UI UseReference Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Status Headings Descriptions Basic Phone Status via IP Phone UI Phone StatusPhone Status Phone Status =Next =Enter IP&MAC Addresses =Next =Enter =Next =ExitPhone Status via the Aastra Web UI Ring Tones Customizing Your PhoneCustomizing Your Phone Ring Tones and Tone Sets Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences For global configuration Click on Basic Settings-Preferences-Ring Tones Enabling/Disabling Live Dialpad Setting Contrast LevelContrast Level Live Dialpad Audio Mode Audio Mode Option DescriptionSet Audio Setting Audio Mode and Headset Mic Volume Headset Mic Volume Set Date and Date Format Configuring Time and DateTime and Date Set Time and Time Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneSet Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Select User Password and press Enter User PasswordSetting a User Password If you change the password Then you need to Click on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Phone Lock Click on Operation-Reset Restarting your phoneSelect Restart Phone Unlock the Phone Phone LockLocking/Unlocking a Phone Lock the Phone Lock the Phone? field, click Emergency Number Description Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Programmable Keys Multiple Line Call Appearance Line Keys and Programmable KeysLine Keys and Programmable Keys Multiple Line and Call Appearance Keys Key Function Description Programmable Keys XML Line Key Configuring a Line Key Speeddial Prefix Creating a Speeddial Key Using the Programmable KeysSpeeddial Enter number Speeddial Key Save Key Programmable Keys Creating a Speeddial Key Using the Save Key3456 Use Save to end Line Change Use Save to end Save to? Enter Name John SmithSaved Memory key Creating a Speeddial Key Using the Aastra Web UI Save Key Directory List Key Callers List Key Redial List Key Do Not Disturb DND Key Configuring a DND Key Configuring a BLF Key Busy Lamp Field BLF KeyExample BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyClick on Operation-Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Hard Key field, select Automatic call distribution Configuring an Automatic Call Distribution ACD Key ACD LED Table Using the ACD Feature on your IP PhoneUsing the ACD Key ACD Queue Label Password = Next ACD Queue Label = Unavail ACD Queue Label = Avail Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Select an extensionPress the Pickup = Pickup Key to answer Call XML Application URI XML Application Title XML Key Accessing the XML Service Configuring an XML Key Sprecode Key Configuring a Sprecode Key Park/Pickup Keys Configuring Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key for Sylantro ServersHow it works Configuring a Directory Key Directory KeyDirectory Key Callers List Key Configuring a Callers List Key Configuring a Transfer Key Transfer KeyTransfer Key Configuring a Conference Key Conference KeyConference Key Intercom Key Configuring an Intercom Key Using the Icom Key for Outgoing Intercom Calls None Key Setting a None Key Phone Lock Key Configuring a Phone Lock Key Using the Lock/Unlock Key on the IP Phone Deleting a Key Dialing a Number Making CallsMaking Calls =Dial Using Handsfree Speakerphone To change the volume Using a HeadsetAdvanced Volume Controls for the Headset Mic Making and Receiving Calls Using a Headset Redial Accessing the Redial List Delete All Items Delete again to Erase all items Redial List is EmptyMute Deleting from the Redial List Making Calls Answering an Incoming Call Receiving CallsReceiving Calls Laflamme & Assoc Call held Jun 8 255pm Handling CallsHandling Calls Call held Blind Transfer Transferring CallsAutomatic Hold Retrieving a Held Call Handling Calls Local Conferencing John Jim 0305Conferencing Calls Conference State Screens Using Local Conferencing Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing =Dial Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only Ending Calls Directory empty Use Save to add Accessing Your DirectoryManaging Calls Managing Calls Managing the Directory List Sorting Entries and Quick Search Feature Saved Directory John Burns Adding an Entry to the Directory ListSave Key Delete Key Directory Adding an Entry to the Directory List from the Save Key Save Key Directory Editing an Entry in the Directory List Delete Key Directory Deleting an Entry from the Directory List Save to? John Burns Saving an Entry to the Directory ListSaving from the Display Save Key Directory Callers List Saving from the Callers List Save Key Directory Redial List Saving from the Redial List Downloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Callers List Display Item Description Caller’s List Screen Display Callers List Key Handsfree Button Accessing the Callers List Editing Entries in the Callers List John Burns 9054550055 N Jun 8 255pm Delete Key Callers List Deleting Entries From the Callers List Download the Callers List Downloading the Callers List to Your PC Call Forwarding Call Forward Mode Description Setting Call Forwarding For Global Call Forward SettingsCfwd NoAnswer Sun Jan 2 Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls Indicator Voicemail Using Voicemail Star Codes Additional FeaturesAdditional Features Configuring Suppression of Dtmf Playback Configuring Display of Dtmf Digits Click on Basic Settings-Preferences-GeneralDisplay Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Configuring Message Waiting Indicator Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Incoming Intercom Allow Barge Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Auto-Answer/Play Warning Tone Using Redial Key for Last Number Redial Missed Call Summary Subscription Available Features Enabled by AdministratorsAvailable Features Enabled by Administrators Outgoing Intercom Calls Customizable Callers List Key Autodial Hotline and WarmlineCentralized Conferencing Hold Feature Enhancement for Broadsoft Servers Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Model 536M Expansion Module Model 536M Expansion ModuleModel 536M References Using the Expansion Module536M Expansion Module Softkeys Creating a Speeddial Key from the Expansion Module Keypad Troubleshooting Solutions Troubleshooting Solutions Why does my phone display Bad Encrypted Config? How do I change my user password? How do I restart the IP phone? How do I lock my phone? Troubleshooting Solutions After Warranty Service Limited WarrantyLimited Warranty Warranty Repair ServicesPage Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code 2Model 53i IP Phone User Guide Zone Codes 4Model 53i IP Phone User Guide Index-1 Index Index Index-3Model 55i IP Phone User Guide Page Page Aastra Telecom Inc.2007 41-001199-00 Rev