About This Guide, Documentation | Aastra Telecom 53i IP Phone

About This Guide

This guide explains how to use your new 53i phone. Not all features listed are available by default. Contact your System Administrator to find out which features and services are available on your system. Your System Administrator also has the ability to customize some features on this phone.

Documentation

•Aastra 53i IP Installation Guide – Contains installation and set-up instruc- tions, general features and functions, and basic options list customization. This Installation Guide is included in the box with your phone.

•Aastra SIP 53i IP Phone User Guide – Describes the most commonly used features and functions for an end user. This User Guide can be downloaded from www.aastratelecom.com.

•Aastra SIP 51i, 53i, 55i, 57i, 57i CT IP Phone Administration Guide – Contains advanced Administrator information and procedures for setting up the 53i IP Phone on a network. This Administrator Guide is intended for the System Administrator and can be downloaded from www.aastratelecom.com.

About This Guide

Model 53i IP Phone User Guide

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Aastra Telecom 53i IP Phone manual About This Guide, Documentation

Contents

53i IP Phone Page Software License Agreement Software License AgreementModel 53i IP Phone User Guide Page Table of Contents Table of Contents Last Call Return lcr Key for Sylantro Servers 116 Vii Available Features Enabled by Administrators 132Page About This Guide About This GuideDocumentation Introduction Phone FeaturesIntroduction Requirements Installation and Setup Getting Started Updating configurationGetting Started Initializing Network Aastra Downloading Language packs John Burns Cfwd All Jun 8 255pm John Burns 9054550055 Sat Jun 8 255pmIdle Screens Idle Screen No Service Incomplete ConfigurationJohn Burns Sat Jan 1 1215 p John Burns 9054550055 0300 IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Panel Keys Key Description IP Phone Keys and Key Descriptions Save Methods for Customizing Your Phone Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Simplified Options Menu Using the IP Phone UI UseReference Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Status Headings Descriptions Basic Phone Status Phone StatusPhone Status =Next =Enter Phone Status via IP Phone UI IP&MAC Addresses =Next =Enter =Next =ExitPhone Status via the Aastra Web UI Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone For global configuration Click on Basic Settings-Preferences-Ring Tones Contrast Level Setting Contrast LevelLive Dialpad Enabling/Disabling Live Dialpad Audio Mode Audio Mode Option DescriptionSet Audio Setting Audio Mode and Headset Mic Volume Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Set Date and Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneSet Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Setting a User Password User PasswordIf you change the password Then you need to Select User Password and press Enter Click on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Phone Lock Click on Operation-Reset Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone? field, click Emergency Number Description Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Line Keys and Programmable Keys Line Keys and Programmable KeysMultiple Line and Call Appearance Keys Programmable Keys Multiple Line Call Appearance Key Function Description Programmable Keys XML Line Key Configuring a Line Key Speeddial Enter number Creating a Speeddial Key Using the Programmable KeysSpeeddial Key Speeddial Prefix 3456 Use Save to end Creating a Speeddial Key Using the Save KeyLine Change Use Save to end Save Key Programmable Keys Save to? Enter Name John SmithSaved Memory key Creating a Speeddial Key Using the Aastra Web UI Save Key Directory List Key Callers List Key Redial List Key Do Not Disturb DND Key Configuring a DND Key Configuring a BLF Key Busy Lamp Field BLF KeyExample BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyClick on Operation-Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Hard Key field, select Automatic call distribution Configuring an Automatic Call Distribution ACD Key Using the ACD Key Using the ACD Feature on your IP PhoneACD Queue Label Password = Next ACD LED Table ACD Queue Label = Unavail ACD Queue Label = Avail Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Select an extensionPress the Pickup = Pickup Key to answer Call XML Application URI XML Application Title XML Key Accessing the XML Service Configuring an XML Key Sprecode Key Configuring a Sprecode Key Park/Pickup Keys Configuring Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key for Sylantro ServersHow it works Configuring a Directory Key Directory KeyDirectory Key Callers List Key Configuring a Callers List Key Configuring a Transfer Key Transfer KeyTransfer Key Configuring a Conference Key Conference KeyConference Key Intercom Key Configuring an Intercom Key Using the Icom Key for Outgoing Intercom Calls None Key Setting a None Key Phone Lock Key Configuring a Phone Lock Key Using the Lock/Unlock Key on the IP Phone Deleting a Key Making Calls Making Calls=Dial Dialing a Number Using Handsfree Speakerphone Advanced Volume Controls for the Headset Mic Using a HeadsetMaking and Receiving Calls Using a Headset To change the volume Redial Accessing the Redial List Mute Delete again to Erase all items Redial List is EmptyDeleting from the Redial List Delete All Items Making Calls Receiving Calls Receiving CallsLaflamme & Assoc Answering an Incoming Call Handling Calls Handling CallsCall held Call held Jun 8 255pm Automatic Hold Transferring CallsRetrieving a Held Call Blind Transfer Handling Calls Conferencing Calls John Jim 0305Conference State Screens Local Conferencing Using Local Conferencing Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing =Dial Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only Ending Calls Managing Calls Accessing Your DirectoryManaging Calls Directory empty Use Save to add Managing the Directory List Sorting Entries and Quick Search Feature Saved Directory John Burns Adding an Entry to the Directory ListSave Key Delete Key Directory Adding an Entry to the Directory List from the Save Key Save Key Directory Editing an Entry in the Directory List Delete Key Directory Deleting an Entry from the Directory List Save to? John Burns Saving an Entry to the Directory ListSaving from the Display Save Key Directory Callers List Saving from the Callers List Save Key Directory Redial List Saving from the Redial List Downloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Callers List Display Item Description Caller’s List Screen Display Callers List Key Handsfree Button Accessing the Callers List Editing Entries in the Callers List John Burns 9054550055 N Jun 8 255pm Delete Key Callers List Deleting Entries From the Callers List Download the Callers List Downloading the Callers List to Your PC Call Forwarding Call Forward Mode Description Setting Call Forwarding For Global Call Forward SettingsCfwd NoAnswer Sun Jan 2 Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls Indicator Voicemail Using Voicemail Additional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star Codes Configuring Display of Dtmf Digits Click on Basic Settings-Preferences-GeneralDisplay Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Configuring Message Waiting Indicator Message Waiting Indicator Incoming Intercom Features Aastra Web UI Description Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Auto-Answer and Play Warning Tone are enabled by default Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge Using Redial Key for Last Number Redial Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary Subscription Customizable Callers List Key Autodial Hotline and WarmlineCentralized Conferencing Hold Feature Enhancement for Broadsoft Servers Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Model 536M Expansion Module Model 536M Expansion ModuleModel 536M 536M Expansion Module Using the Expansion ModuleSoftkeys References Creating a Speeddial Key from the Expansion Module Keypad Troubleshooting Solutions Troubleshooting Solutions Why does my phone display Bad Encrypted Config? How do I change my user password? How do I restart the IP phone? How do I lock my phone? Troubleshooting Solutions Limited Warranty Limited WarrantyWarranty Repair Services After Warranty ServicePage Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code 2Model 53i IP Phone User Guide Zone Codes 4Model 53i IP Phone User Guide Index-1 Index Index Index-3Model 55i IP Phone User Guide Page Page Aastra Telecom Inc.2007 41-001199-00 Rev