Receiving Calls, Laflamme & Assoc | Aastra Telecom 53i IP Phone

Receiving Calls

When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/ call appearance light flashes quickly for the incoming call.

Laflamme & Assoc

555-1234

Answering an Incoming Call

IP Phone UI

To answer the call

•For handsfree operation, press or the line/call appearance button for the incoming call.

•Press for handsfree or headset operation.

Note: The audio mode setting you have selected in the options list under Set Audio->Audio Mode determines if the call goes to handsfree or head- set operation. For more information, see "Set Audio" on page 24.

• Lift the handset for handset operation.

If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance button for that call.

If you cannot answer the call, the caller goes to voicemail has been configured for your extension.

Note: The button can be used to cancel the call pickup procedure.

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the call. To

do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a

voicemail icon ( ) along with the number of waiting messages, if you have unheard messages

(example: x4).

Receiving Calls

Model 53i IP Phone User Guide 83

Image 91

Aastra Telecom 53i IP Phone manual Receiving Calls, Laflamme & Assoc, Answering an Incoming Call

Contents

53i IP Phone Page Software License Agreement Software License AgreementModel 53i IP Phone User Guide Page Table of Contents Table of Contents Last Call Return lcr Key for Sylantro Servers 116 Vii Available Features Enabled by Administrators 132Page About This Guide About This GuideDocumentation Requirements Phone FeaturesIntroduction Introduction Installation and Setup Initializing Network Aastra Updating configurationGetting Started Getting Started Downloading Language packs Idle Screen John Burns 9054550055 Sat Jun 8 255pmJohn Burns Cfwd All Jun 8 255pm Idle Screens John Burns 9054550055 0300 Incomplete ConfigurationNo Service John Burns Sat Jan 1 1215 p Keys Key Description IP Phone Keys and Key DescriptionsIP Phone Keys and Key Descriptions Key Panel IP Phone Keys and Key Descriptions Save Option Number Methods for Customizing Your PhoneMethods for Customizing Your Phone Phone Options via the IP Phone UI Simplified Options Menu Use Using the IP Phone UIReference Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Status Headings Descriptions Basic Phone Status via IP Phone UI Phone StatusPhone Status Phone Status =Next =Enter =Next =Exit IP&MAC Addresses =Next =EnterPhone Status via the Aastra Web UI Ring Tones Customizing Your PhoneCustomizing Your Phone Ring Tones and Tone Sets Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences For global configuration Click on Basic Settings-Preferences-Ring Tones Enabling/Disabling Live Dialpad Setting Contrast LevelContrast Level Live Dialpad Audio Mode Option Description Audio ModeSet Audio Setting Audio Mode and Headset Mic Volume Headset Mic Volume Set Date and Date Format Configuring Time and DateTime and Date Set Time and Time Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneSet Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Select User Password and press Enter User PasswordSetting a User Password If you change the password Then you need to Click on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Phone Lock Restarting your phone Click on Operation-ResetSelect Restart Phone Unlock the Phone Phone LockLocking/Unlocking a Phone Lock the Phone Lock the Phone? field, click Emergency Number Description Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Programmable Keys Multiple Line Call Appearance Line Keys and Programmable KeysLine Keys and Programmable Keys Multiple Line and Call Appearance Keys Key Function Description Programmable Keys XML Line Key Configuring a Line Key Speeddial Prefix Creating a Speeddial Key Using the Programmable KeysSpeeddial Enter number Speeddial Key Save Key Programmable Keys Creating a Speeddial Key Using the Save Key3456 Use Save to end Line Change Use Save to end Enter Name John Smith Save to?Saved Memory key Creating a Speeddial Key Using the Aastra Web UI Save Key Directory List Key Callers List Key Redial List Key Do Not Disturb DND Key Configuring a DND Key Busy Lamp Field BLF Key Configuring a BLF KeyExample BLF List Key Configuring a BLF List Key Flash Key Configuring a Flash KeyClick on Operation-Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Hard Key field, select Automatic call distribution Configuring an Automatic Call Distribution ACD Key ACD LED Table Using the ACD Feature on your IP PhoneUsing the ACD Key ACD Queue Label Password = Next ACD Queue Label = Unavail ACD Queue Label = Avail Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Select an extension Using Directed Call Pickup/Group Call PickupPress the Pickup = Pickup Key to answer Call XML Application URI XML Application Title XML Key Accessing the XML Service Configuring an XML Key Sprecode Key Configuring a Sprecode Key Park/Pickup Keys Configuring Park/Pickup Keys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key for Sylantro Servers Configuring a Last Call Return KeyHow it works Directory Key Configuring a Directory KeyDirectory Key Callers List Key Configuring a Callers List Key Transfer Key Configuring a Transfer KeyTransfer Key Conference Key Configuring a Conference KeyConference Key Intercom Key Configuring an Intercom Key Using the Icom Key for Outgoing Intercom Calls None Key Setting a None Key Phone Lock Key Configuring a Phone Lock Key Using the Lock/Unlock Key on the IP Phone Deleting a Key Dialing a Number Making CallsMaking Calls =Dial Using Handsfree Speakerphone To change the volume Using a HeadsetAdvanced Volume Controls for the Headset Mic Making and Receiving Calls Using a Headset Redial Accessing the Redial List Delete All Items Delete again to Erase all items Redial List is EmptyMute Deleting from the Redial List Making Calls Answering an Incoming Call Receiving CallsReceiving Calls Laflamme & Assoc Call held Jun 8 255pm Handling CallsHandling Calls Call held Blind Transfer Transferring CallsAutomatic Hold Retrieving a Held Call Handling Calls Local Conferencing John Jim 0305Conferencing Calls Conference State Screens Using Local Conferencing Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing =Dial Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only Ending Calls Directory empty Use Save to add Accessing Your DirectoryManaging Calls Managing Calls Managing the Directory List Sorting Entries and Quick Search Feature Adding an Entry to the Directory List Saved Directory John BurnsSave Key Delete Key Directory Adding an Entry to the Directory List from the Save Key Save Key Directory Editing an Entry in the Directory List Delete Key Directory Deleting an Entry from the Directory List Saving an Entry to the Directory List Save to? John BurnsSaving from the Display Save Key Directory Callers List Saving from the Callers List Save Key Directory Redial List Saving from the Redial List Download the Directory List Downloading the Directory List to Your PCClick on Operation-Directory Callers List Display Item Description Caller’s List Screen Display Callers List Key Handsfree Button Accessing the Callers List Editing Entries in the Callers List John Burns 9054550055 N Jun 8 255pm Delete Key Callers List Deleting Entries From the Callers List Download the Callers List Downloading the Callers List to Your PC Call Forwarding Call Forward Mode Description For Global Call Forward Settings Setting Call ForwardingCfwd NoAnswer Sun Jan 2 Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls Indicator Voicemail Using Voicemail Star Codes Additional FeaturesAdditional Features Configuring Suppression of Dtmf Playback Click on Basic Settings-Preferences-General Configuring Display of Dtmf DigitsDisplay Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Configuring Message Waiting Indicator Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Incoming Intercom Allow Barge Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Auto-Answer/Play Warning Tone Using Redial Key for Last Number Redial Missed Call Summary Subscription Available Features Enabled by AdministratorsAvailable Features Enabled by Administrators Outgoing Intercom Calls Autodial Hotline and Warmline Customizable Callers List KeyCentralized Conferencing Answer and Ignore Softkeys for XML Applications Hold Feature Enhancement for Broadsoft ServersXML Softkey for Special Characters in XML Applications Model 536M Expansion Module Model 536M Expansion ModuleModel 536M References Using the Expansion Module536M Expansion Module Softkeys Creating a Speeddial Key from the Expansion Module Keypad Troubleshooting Solutions Troubleshooting Solutions Why does my phone display Bad Encrypted Config? How do I change my user password? How do I restart the IP phone? How do I lock my phone? Troubleshooting Solutions After Warranty Service Limited WarrantyLimited Warranty Warranty Repair ServicesPage Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code 2Model 53i IP Phone User Guide Zone Codes 4Model 53i IP Phone User Guide Index-1 Index Index Index-3Model 55i IP Phone User Guide Page Page Aastra Telecom Inc.2007 41-001199-00 Rev