AT&T 585-300-903 manual Moving a Subscriber Between Audix Systems in a Network

AUDIX System Administration 13-25

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MOVING A SUBSCRIBER BETWEEN AUDIX SYSTEMS IN A NETWORK

At some time, you may need to move a subscriber (or a group of subscribers) from one AUDIX system to another in an AUDIX network. The recommended way to move a subscriber(s) from AUDIX system 1 to system 2 is shown below.

Make sure the remote update fields on the system : translation : machine :

audix/amis/call delivery and system : translation : remote updates forms are set to y for the entire network.

1.Remove the subscriber(s) from system 1 using the subscriber : local form and the key.

DELETE

2.Run the mailing lists audit using the maintenance : audits : fp form on the local and remote systems. These audits will delete references to the removed subscriber(s) from any mailing lists on system 1. Then run the subscriber data audit. This audit will prevent errors or redundancy in the subscriber data. This reduces the chances of introducing problems into the network.

3.Do one of the following:

—Run a connection test using the maintenance : network form. One at a time, connect to all systems in the network. This test will notify the other systems of an update pending.

Now at each of the other systems, run a connect test to system 1. The subscribers removed from system 1 should now be deleted as remote subscribers at the other systems.

—If the network is not heavily loaded with voice mail between systems and the transmission intervals of the systems are set to 5 or 10 minutes, you can just wait for 30 minutes or so to make sure each system has had a chance to call all other systems.

4.Log in to system 2. Check the subscriber : remote form to verify that the removed subscriber(s) do not exist on this system. If the subscriber(s) still exist, remove them manually with

the DELETE key. If you are moving a range of subscribers, you will want to remove their range of extension numbers from system 1’s profile. Do this at system 1 (local machine profile) and at system 2 (remote machine profile).

NOTE

You will also want to remove the range from the other systems, but do not remove the range until you verify that the other systems no longer reference the removed subscribers.

If any of the moved subscribers were included on mailing lists, they will need to be re- administered on those mailing lists.

Now you are ready to add the subscriber(s) to system 2.

1.Check the profile for system 2 (local machine profile). If the subscriber extension(s) is not part of one of the defined ranges, alter one of the ranges or add a new one. Be careful not to create an overlap of another range.

2.Repeat step 1 at all other systems on system 2’s profile (a remote profile for the other systems). This includes system 1.