AUDIX Network Testing

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CHECKING ADMINISTRATION LOG ENTRIES

The system administrator’s log can be found on the system : log form. The following entries may appear in this log to help solve network connect failures. There are other entries not shown here that report other areas of concern such as a subscriber that has no name recorded.

One of these entries may occur when the local system rejects an incoming network call from another system (TN539 or TN539B ACCE only):

‘‘Rejected login from remote machine machine name - invalid password’’

‘‘Rejected login from remote machine machine name - unknown machine name’’

‘‘Rejected login from remote machine machine name’’ (This entry means the call was rejected for some other reason.)

One of these entries may occur when the local system has an outgoing network call to another system rejected (TN539 or TN539B ACCE only):

‘‘Connect to machine machine name aborted - invalid machine name’’

‘‘Connect to machine machine name aborted - invalid password’’

‘‘Connect to machine machine name aborted - permission denied’’

‘‘Connect failure to machine machine name’’ (see NOTE)

(This entry means that there was a problem at the switch: no dial tone, no ringing, busy, dial denied, try again, no carrier, no answer, answered - no response, no resources, protocol handshake failure, premature hang up, or some other reason.)

‘‘Continuing connect failure to machine machine name’’ (see NOTE)

One of these entries may occur when the local system has an outgoing network call to another system rejected (TN366 or TN366B only):

‘‘Machine machine name rejected login’’

‘‘Connect failure to machine machine name’’ (see NOTE)

‘‘Continuing connect failure to machine machine name’’ (see NOTE)

NOTE

The called system will reject a network call if it is very low on voice message space. Local subscribers are given preference over incoming networked messages if disk space is low.

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AT&T 585-300-903 manual Checking Administration LOG Entries