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Avocent Cyclades-PR2000 installation manual Appendix A Troubleshooting, Test, Boot Code step

Models: Cyclades-PR2000

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Cyclades-PR2000

APPENDIX A TROUBLESHOOTING

What to Do if the Login Screen Does Not Appear When Using a Console.

1Check the configuration of the terminal. The correct values are given in chapter 2.

2Check to see if the router booted correctly. Before the login screen appears, boot messages should appear on the screen. If the system halts while booting, the last message on the screen should give an indication of what went wrong.

3While the router is booting, the LEDs labeled CPU, Tx, Rx and GP indicate the stage of the boot process, as shown in Figure A.1. When the router has started up properly, the CPU LED blinks consistently one second on, one second off.

Test	CPU	1	2	3	Boot Code step
1	Off	Off	Off	On	Boot Code CRC check
2	Off	Off	On	Off	Configuration vector load
3	Off	Off	On	On	DRAM test
4	Off	On	Off	Off	Flash memory - Configuration validation
5	Off	On	Off	On	Flash memory - Code validation
6	Off	On	On	Off	Interface cards detection
7	Off	On	On	On	Ethernet port detection
8	On	Off	Off	Off	Real Time Clock test
9	On	Off	Off	On	Boot code selection
10	On	Off	On	Off	Load of the operating code
11	On	Off	On	On	Control is being passed to the operating code

FIGURE A.1 ILLUMINATION OF LEDS WHILE ROUTER IS BOOTING.

Appendix A - Troubleshooting

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Avocent Cyclades-PR2000 Appendix A Troubleshooting, What to Do if the Login Screen Does Not Appear When Using a Console

Contents

Installation Manual Access RouterCyclades-PR2000 Cyclades CorporationCyclades-PR2000 Installation Manual FCC Warning StatementCanadian DOC Notice Table of Contents Special KeysIP Bridge OSPF Configuration on the Interface OSPF Global ConfigurationsThe IP Protocol Static RoutingCreation of user accounts and passwords DB-25 Loopback Connector Table of ContentsThe WAN Interfaces The LAN InterfaceCHAPTER 1 HOW TO USE THIS MANUAL Installation Assumptions Text ConventionsConvention DescriptionIcons IconCyclades Technical Support and Contact Information Cyclades Corporation Chapter 1 - How to Use This ManualPhone + 01 510 Fax + 01 510 41829 Albrae Street Fremont, CA USA Cyclades-PR2000CHAPTER 2 WHAT IS IN THE BOX DB-25Back Panel of PR2000 Quick Installation Manual Back Panel of PR2000Chapter 3 Using CyROS Menus Connection Using the Console Cable and a Computer or TerminalPR2000 login super PR2000 Password ConfigAll menus have the following elements Special Keys The CyROS Management Utility Cyros Management UtilityChapter 3 - Using CyROS Menus Cyclades-PR2000Example 1 Connection to an Internet Access Provider via Modem CHAPTER 4 STEP-BY-STEP INSTRUCTIONS FOR COMMON APPLICATIONSSpeed 38.4k Network MaskParameter ExampleYour Application FIGURE 4.2 ETHERNET NETWORK PROTOCOL MENU PARAMETERSSTEP TWO ParameterExample Your ApplicationParameter ExampleYour Application FIGURE 4.4 SWAN NETWORK PROTOCOL IP MENU PARAMETERSParameter ExampleYour Application FIGURE 4.5 PPP ENCAPSULATION MENU PARAMETERSParameter ExampleYour Application ParameterSTEP SEVEN ParameterExample Your ApplicationInstructions for creating a backup of the configuration file Instructions for listing the configurationExample 2 A LAN-to-LAN Example Using Frame Relay Central OfficesRemote Site’s 100.130.130.1Parameter ExampleYour Application FIGURE 4.10 ETHERNET NETWORK PROTOCOL MENU PARAMETERSParameter ExampleYour Application DSU/CSU, the Clock Source is ExternalParameter ExampleYour Application FIGURE 4.12 SWAN NETWORK PROTOCOL IP MENU PARAMETERSsending end must be using the same header ParameterExample Your ApplicationFIGURE 4.14 DLC CONFIGURATION MENU PARAMETERS ParameterExample Your ApplicationParameter ExampleYour Application FIGURE 4.15 STATIC ROUTE MENU PARAMETERSInstructions for creating a backup of the configuration file Instructions for listing the configurationCyclades-PR2000 Chapter 4 - Step-by-Step InstructionsExample 3 Link Backup FIGURE 4.16 PRIMARY AND SECONDARY BACKUP LINKS BETWEEN TWO LANSParameter ExampleYour Application ParameterParameter ExampleYour Application ParameterThis parameter has no effect for link backup. For load This parameter has no effect for link backup. For loadParameter ExampleFIGURE 4.21 STATIC BACKUP ROUTE PARAMETERS ParameterExample Your ApplicationInstructions for creating a backup of the configuration file Instructions for listing the configurationCHAPTER 5 CONFIGURATION OF THE ETHERNET INTERFACE The IP Network ProtocolParameter DescriptionParameter DescriptionIncoming IP Accounting IP Bridge FIGURE 5.1 IP BRIDGE EXAMPLEOther Parameters ParameterDescription CHAPTER 6 THE SWAN AND ASYNC INTERFACES ParameterDescription the Clock Source is always ExternalSTEP TWO Parameter DescriptionConfig CHAPTER 7 NETWORK PROTOCOLSThe IP Protocol ParameterDescription Parameter DescriptionDetailed Incoming IP Accounting The Transparent Bridge Protocol ParameterDescription For the Spanning Tree Algorithm, a priority is given to each link in the router and toCHAPTER 8 DATA-LINK PROTOCOLS ENCAPSULATION PPP The Point-to-Point ProtocolApplies when Enable Van Jacobson IP Header Compression is Yes . This ParameterParameter DescriptionLCP Link Control Protocol messages are normally exchanged to monitor the status of CHAR communication. When Start is used, a connection is attempted as soon as the lineParameter DescriptionPPPCHAR HDLCFrame Relay Traffic Control based on Data Link Connectionend must be using the same header type NLPID or SNAP as the router on the receiving end ParameterDescription DLCI 200.1.1.1Router 200.1.1.1200.1.1.2 200.1.1.4 200.1.1.3Parameter DescriptionX.25 Switch / DCEX.25 FIGURE 8.2 PUBLIC X.25 NETWORK EXAMPLEX.25 Menu CONFIG=INTERFACE=LINK=ENCAPSULATION =X.25 ParameterDescription X.25 Menu Continued ParameterDescription X.25 with PAD Packet Assembler/Disassembler ParameterDescription CHAPTER 9 ROUTING PROTOCOLS Routing Strategies Static RoutingDynamic Routing Static Routes Network142.10.0.3 142.10.0.4Slot 192.168.100.1ETH0 A NetworkBoth Examples -- To access all hosts in Network 3, its mask, 255.255.255.0, is used ParameterDescription RIP Configuration ParameterDescription OSPF AREAAN AUTONOMOUS SYSTEM AREA BackboneOSPF Configuration on the Interface ParameterDescription are configured in CONFIG = INTERFACE =LINK =NETWORK PROTOCOL =IP OSPF Global Configurations ParameterDescription Parameter DescriptionParameter DescriptionParameter Descriptiononly when Virtual Link Status is Active ParameterDescription BGP-4 Configuration FIGURE 9.4 EXAMPLE SYSTEM WITH PR2000 IN AS 100 BEING CONFIGURED Tele Popeye200.50.50.0 Parameter DescriptionParameter DescriptionParameter DescriptionCONFIG=IP=BGP4=NEIGHBOR=ADD continued esir d ParameterDescription ROUTE MAP Applies only for Access List Type equal to AS Path. Limits the search on AS number to ParameterDescription FIGURE 9.7 ROUTE MAP ASSOCIATED WITH AN ACCESS LIST Alters the weight used to determine the best path. This value replaces the importance ParameterDescription Parameter DescriptionCreation of user accounts and passwords CHAPTER 10 CYROS, THE OPERATING SYSTEMCreation of the host table User Name Password User Type Super, Usr, Auto, or PPPAuto IP Accounting CHAPTER 11 NAT NETWORK ADDRESS TRANSLATION 200.240.230.2200.200.200.11 200.200.200.10 NAT Enabled NAT mode Expanded Port map translation Enabled UDP Timeout min DNS Timeout min TCP Timeout min TCP flags Timeout minNAT Global Addresses # address range 1 200.240.230.225 to NAT Local Addresses # address rangeTypes of Address Translation Menu Option DescriptionMenu Option DescriptionParameter DescriptionParameter DescriptionConfiguration of IP Filters CHAPTER 12 RULES AND FILTERSConfig Same as AddRule List FIGURE 12.1 THE RULES LIST MENU TREEFIGURE 12.2 FIREWALL EXAMPLE DENY Exterior RouterSteps necessary to activate filtering on the exterior router in the example FIGURE 12.4 OUTPUT FOR EXTERIOR ROUTER EXAMPLE Linkedexteriorout Destination IP OperatorFIGURE 12.4 OUTPUT FOR EXTERIOR ROUTER EXAMPLE CONTINUED PERMIT Interior RouterFIGURE 12.6 OUTPUT FOR INTERIOR ROUTER EXAMPLE Filterlist Name slot1inDestination Port Operator Traffic Rule Lists 3 Service Prioritization FIGURE 12.8 OUTPUT SHOWING PARAMETERS FOR TRAFFIC RULE EXAMPLE 11.11.11.0Destination Port Page Port RequestsData Port AnyThe configured rules will appear as shown in the following listing CHAPTER 13 IPX INTERNETWORK PACKET EXCHANGE ETH0Slot FIGURE 13.1 IPX NETWORK EXAMPLEConfiguring the Ethernet Interface Configuring Other InterfacesEnabling IPX Frame Relay X.25Routing Value for the ExampleThe SAP Service Advertisement Protocol Table FIGURE 13.2 ROUTING TABLE FOR THE EXAMPLECHAPTER 14 VIRTUAL PRIVATE NETWORK CONFIGURATION PR3000PR4000 Page REMOTE SECURITY NETWORK LOCAL SECURITY NETWORKPR2000 REMOTE SECURITY NETWORKSTEP THREE Parameter DescriptionAPPENDIX A TROUBLESHOOTING What to Do if the Login Screen Does Not Appear When Using a ConsoleBoot Code step TestWhat to Do if the Router Does Not Work or Stops Working EventCPU LED Morse code Testing the Ethernet Interface Testing the WAN Interfaces The next 4 columns indicate bytes and packets sent and received LEDs Cyclades - PR2000APPENDIX B HARDWARE SPECIFICATIONS General Specifications Power Requirements external DC adapterPhysical Specifications SafetyExternal Interfaces The WAN InterfacesThe LAN Interface ETHERNET PORTThe Asynchronous Interface ASYNCHRONOUS PORTThe Console Interface CONSOLE PORTCables The Straight-Through CableDB-25 - M.34 Adaptor FIGURE B.7 DB-25 - M.34 ADAPTOR - DB-25 FEMALE TO M.34 MALEThe ASY/Modem Cable The Cross CableSignal SignalFIGURE B.9 CROSS CABLE - DB-25 MALE TO DB-25 MALE DB-25 Loopback Connector FIGURE B.10 LOOPBACK CONNECTOR - DB-25 MALEAppendix B - Hardware Specifications Cyclades-PR2000APPENDIX C CONFIGURATION WITHOUT A CONSOLE ProcedureRequirements C Cables IndexCyclades Philippines