96 en Appendix | |
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Malfunction | Possible causes | Recommended solution |
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|
No connection | The unit's configuration. | Check all configuration |
established, no image |
| parameters. |
transmission. |
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|
Faulty installation. | Check all cables, plugs, contacts | |
|
| and connections. |
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| Wrong IP address. | Check the IP addresses |
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| (terminal program). |
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|
| Faulty data transmission within | Check the data transmission |
| the LAN. | with ping. |
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|
| The maximum number of | Wait until there is a free |
| connections has been reached. | connection and then call the |
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| sender again. |
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|
The camera does not | Alarm source is not selected. | Select possible alarm sources on |
report an alarm. |
| the Alarm Inputs configuration |
|
| page. |
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|
| No alarm response specified. | Specify the desired alarm |
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| response on the Alarm |
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| Connections configuration page, |
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| change the IP address if |
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| necessary. |
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|
Control of pan/tilt or | The cable connection between | Check all cable connections and |
other units is not | the serial interface and the | ensure all plugs are properly |
possible. | connected unit is not correct. | fitted. |
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|
|
| The interface parameters do not | Make sure that the settings of all |
| match those of the other unit | units involved are compatible. |
| connected. |
|
|
|
|
The camera is not | Power failure during | Have the unit checked by |
operational after a | programming by firmware file. | Customer Service and replace if |
firmware upload. |
| necessary. |
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|
|
| Incorrect firmware file. | Enter the IP address of the unit |
|
| followed by /main.htm in your |
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| Web browser and repeat the |
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| upload. |
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|
|
Placeholder with a red | JVM not installed on your | Install Sun JVM from the |
cross instead of the | computer or not activated. | product CD. |
ActiveX components. |
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|
Web browser contains | Active proxy server in network. | Create a rule in the local |
empty fields. |
| computer's proxy settings to |
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| exclude local IP addresses. |
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|
|
The CONNECT LED | Firmware upload failed. | Repeat firmware upload. |
flashes red. |
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DOC V4.5 2010.09 | Installation and Operating Manual | Bosch Sicherheitssysteme GmbH |
