Preliminary Steps, Upgrade Requirements | Cisco Systems ATA186I2ARF

Chapter 8 Upgrading the Cisco ATA Signaling Image

Upgrading the Signaling Image Manually

Preliminary Steps

Before you run the executable file, be sure to complete the following procedure:

Procedure

Step 1 If you are a registered CCO user. go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ata186

Step 2 Locate the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. Extract the signaling image file (this file has an extension of .zup—For example, ata186-v2-15-020723a.zup) and store it on the PC that has connectivity with the Cisco ATA.

Step 3 Set the Cisco ATA parameter UseTftp to 0.

Note Remember to set this parameter back to 1 before you use the TFTP upgrade method at a later time.

Step 4 Follow the instructions in the “Running the Executable File” section on page 8-3.

Running the Executable File

This section includes the procedure for running the executable file and using the voice configuration menu to complete the upgrade process. First check to make sure the upgrade requirements are met and determine the syntax to use when running the program.

This section contains the following topics:

•“Upgrade Requirements” section on page 8-3

•“Syntax” section on page 8-3

•“Upgrade Procedure” section on page 8-4

Upgrade Requirements

The following list contains the requirements for using the ata186us.exe file and the voice configuration menu to upgrade the Cisco ATA to the latest signaling image:

•A network connection between the PC from which you will invoke the executable file and the Cisco ATA

•A PC running Microsoft Windows 9X/ME/NT/2000

Syntax

ata186us [-any]{-h[host_ip]} {-p[port]} {-quiet} [-d1 -d2 -d3] <image file>

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP)

	OL-3410-01	8-3

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Cisco Systems ATA186I2ARF manual Preliminary Steps, Running the Executable File, Upgrade Requirements, Syntax

Contents

Text Part Number OL-3410-01 Corporate Headquarters Copyright 2003, Cisco Systems, Inc All rights reserved Iii N T E N T S What You Need Dial Plan Disabling Access To The Web Interface Dhcp Vii DNS1IP DNS2IP Viii Action Identifiers Debugging Environmental Specifications C-2 This preface includes the following sections PrefaceOverview Audience Xii OrganizationConventions Chapter Description Xiii Xiv Related Documentation Ordering Documentation Obtaining DocumentationWorld Wide Web Documentation CD-ROM Xvi Obtaining Technical AssistanceCisco.com Technical Assistance Center Xvii Cisco TAC Web SiteCisco TAC Escalation Center Xviii Cisco ATA Analog Telephone Adaptor Cisco Analog Telephone Adaptor Overview Pstn Session Initiation Protocol SIP Overview Components of SIP SIP Capabilities SIP Servers SIP Clients Link LED Hardware Overview Function Button Voice Codecs Supported Software Features Other Supported Protocols Additional Supported Signaling ProtocolsCisco ATA SIP Services Methods Supported Fax ServicesRegister Invite BYE Cancel Action Reference Installation and Configuration OverviewSupplementary Services Notify Options ACK Installing the Cisco ATA What the Cisco ATA Package Includes Safety RecommendationsNetwork Requirements What You Need Installation Procedure5V power adaptor Power cord Cisco ATA 186 Rear Panel Connections Procedure Installing the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for SIP Default Boot Load Behavior OpFlags Parameter and Bits Reference Example VLANSettingFeature Bits Basic Configuration Steps in a Tftp Server Environment Steps Needed to Configure the Cisco ATA Action Basic Configuration Steps in a Non-TFTP Server EnvironmentConfigure the method with which the Cisco ATA will locate Tftp server at boot up time Configurable Features and Related Parameters Configuring the Cisco ATA Using a Tftp ServerSetting Up the Tftp Server with Cisco ATA Software Creating Unique and Common Cisco ATA Configuration Files Syntax Save this file of Cisco ATA-specific parameters as Command Example Using atapname.exe Tool to Obtain MAC Address Syntax examples Using the EncryptKey Parameter and cfgfmt ToolCommand Output Atadefault.cfg Configuration File Using a Dhcp Server, Using a Dhcp Server Other Dhcp Options You Can Set DNS1IP DNS2IP Ntpip Voice Configuration MenuWithout Using a Dhcp Server Dhcp Using the Voice Configuration MenuVoice Menu Number Features Voice Menu Number Entering Alphanumeric Values Key Alphanumeric Characters Cisco ATA Web ConfigurationResetting the Cisco ATA to Factory Default Values Page UID0 Refreshing or Resetting the Cisco ATA Procedure to Reset the Cisco ATA Upgrading the SIP Signaling ImageProcedure to Refresh the Cisco ATA Required Parameters Basic and Additional SIP ServicesImportant Basic SIP Services Related Configuration Parameters Establishing Authentication Configuring Refresh Interval Additional SIP ServicesSetting the Codec Related Parameters Advanced Audio ConfigurationBillable Features Configurable On-hook delay Comfort Noise During Silence Period When Using G.711Configurable Hook Flash Timing Configurable Mixing of Call Waiting Tone and Audio DNS SRV Support Disabling Access To The Web InterfaceDial Plan Distinctive Ringing NAT/PAT Translation Hardware Information DisplayNAT Gateway Progress Tones Network TimingOutBoundProxy Support Receiver-tagged VIA header Repeat Dialing on Busy Signal Stuttering Dial Tone on Unconditional Call Forward User Configurable Call Waiting Permanent Default SettingUser Configurable Timeout On No Answer for Call Forwarding SIP Proxy Server Redundancy Open your Web browser Setting Up and Placing a Call Without Using a SIP ProxyConfiguration To deactivate this feature, enter the following Dial Format Complete Reference Table of all Cisco ATA SIP ServicesPlacing an IP Call OL-3410-01 Configurable Feature Related Parameter Configurable Feature Related Parameter OL-3410-01 Parameters and Defaults Configuration Text File Template Range UIPasswordUser Interface UI Parameter Sections that follow describe these parameters UseTFTP Configuration ParameterParameters for Configuration Method ToConfig CfgInterval Range Default Voice Configuration Menu Access CodeTftpURL EncryptKey Network Parameters IP address StaticIpStaticRoute 255.255.255.0 Account Information ParametersStaticNetMask UID0 This parameter is the password for the Phone 1 port GkOrProxy This parameter is the password for the Phone 2 port Not applicable to SIP UseLoginIDGateway Gateway2 This parameter is the Login ID for line LoginID0LoginID1 Integer Backup Server ParametersAltGkTimeOut AltGk UseSIP SIP ParametersGkTimeToLive GkId 205 SIPRegIntervalMAXRedirect Natip SIPRegOn OutBoundProxy SIPPortMediaPort 207 Is the default port if no port is specifiedNatServer IP address or Fqdn format 208 NatTimerOperating Parameters Bitmap 0x00150015 LBRCodecAudioMode 300 Bit Number Definition RxCodec NumTxFrames TxCodec Clipclir CallFeatures First calling that number and consulting with the callee PaidFeatures315 Examples CallerIdMethod 316 FeatureTimer0x00019e60 304 Polarity0x00000000 317 RTP ConnectMode Bit Number Definition 302 AutMethodTimeZone This parameter is not used for SIP 916 AltNTPIP142 0x01418564 SigTimer917 0xB8 Range 0 to 62 in seconds Default 100 0x64=100 secondsDefault-5 seconds Range 0 to 255 in 0.1 seconds 0x2 OpFlags 324 Optional Feature ParametersVLANSetting 0x0000002b Extended IP address NPrintfTraceFlags RingOnOffTime Default Recommended Values DialPlan IPDialPlan Additional DialPlan Information About Dial Plan Commands Following dial plans Following dial plan Rule to Support Hot/Warm Line Dial Plan Blocking In Rule Tone Parameter Syntax Call-Progress Tone ParametersRule to Support Dial Prefix List of Call-Progress Tone Parameters Use the following formula to calculate the scaling factor a How to Calculate Scaling Factors Specific Call-Progress Tone Parameter Information Default values for the nine-integer arrayRecommended Values 921 Cisco ATA plays the busy tone when the callee is busyOn-time-0 Off-time-0 Total time to play tone-1000 920 923 Off-time-2000 Total time to play tone-0922 925 CallCmdOff-time-2400 Total time to play tone-4800 924 930 Maximum of 248 characters Call Command Structure Call Commands CallCmd string has the following structure Syntax Identifier Context State of Cisco ATA Context-Identifiers Identifier Action Input Sequence IdentifiersAction Identifiers Identifier Input Sequence Call Command Example Hook-flash Cancel-the-call-attempt Retrieve-the-waiting-call Table Notations Call Command BehaviorCall Command Default Sweden Call Command Default Call Command Behavior CWT WFE cancels the call-Stop CWT and revert to Connected state Call Command Behavior Call Command Behavior OL-3410-01 Using Fax Pass-through Mode Configuring and Debugging Fax Services Translation Configuring the Cisco ATA for Fax Pass-through modeThis setting translates to the following bitmap AudioMode ConnectMode Configuring Cisco IOS Gateways to Enable Fax Pass-throughRecommended Setting This setting translates to the bitmap Run the following command Enable Fax Pass-through Mode Perform the command Disable Fax Relay Feature Configuring the Cisco ATA for Fax Mode Using FAX Mode Common Problems When Using IOS Gateways Debugging the Cisco ATA 186/188 Fax ServicesConfiguring the Cisco ATA for Fax Mode on a Per-Call Basis Configuring the Cisco IOS Gateway for Fax Mode Port Problem ActionCisco ATA, and 0x0012XXXX for the Phone 2 port For fax pass-through mode, AudioMode should be set to Analyzing prserv Output for Fax Sessions Using prserv for Diagnosing Fax ProblemsPrserv Overview Terminating-Gateway Example Log event Description Possible Reasons for Failure Originating-Gateway Example To use rtpcatch, follow these steps Using rtpcatch for Diagnosing Fax ProblemsRtpcatch Overview Output Files Example of rtpcatch Explanation CED tone Detected Both sides use G.711 for the entire fax session Fax relay mode Cisco fax relay modeAnalyzing rtpcatch Output for Fax Sessions Analysis Example 7-4 T38 Fax Relay Mode Using rtpcatch to Analyze Common Causes of Failure Possible Cause for Failure Cisco fax relay option is not disabled on the gatewayPossible Causes for Failure Rtpcatch Limitations Example 7-9 Fax Pass-through Mode Failure OL-3410-01 Definitions Upgrading the Cisco ATA Signaling ImageUpgrading the Signaling Image from a Tftp Server Syntax of upgradecode Parameter Process Upgrading the Signaling Image ManuallyUpgradecode parameter value could be Syntax Upgrade RequirementsPreliminary Steps Running the Executable File To perform the upgrade, follow these steps Upgrade Procedure Using a Web Browser Confirming a Successful Signaling Image Upgrade OL-3410-01 General Troubleshooting Tips Troubleshooting Symptoms and Actions Installation and Upgrade Issues 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0 Debugging REN Frequently Asked QuestionsFACTRESET# Ring Load per RJ-11 FXS Port Maximum Distance Contacting TAC Common Supplementary Services Using SIP Supplementary ServicesChanging Call Commands Cancelling a Supplementary Service Voice Mail Indication Caller IDCall-Waiting Caller ID Fully Unattended Transfer Unattended TransferSemi-unattended Transfer Making a Conference Call in Sweden Attended TransferMaking a Conference Call in the United States Call Forwarding in the United States Call Waiting in the United StatesCall Waiting in Sweden About Call Forwarding Calling Line Identification Presentation Call Forwarding in SwedenCall Return in the United States Call Return in Sweden Calling Line Identification Restriction in Sweden Calling Line Identification Restriction in the United States OL-3410-01 Voice Menu Option Code Description Voice Menu CodesTable B-1lists codes to return basic Cisco ATA information PWD DNS 1 IPDNS 2 IP User ID telephone number for the Phone 2 port Tftp URLUID User ID telephone number for the Phone 1 port Option Code Description Specification Cisco ATA SpecificationsPhysical Specifications Description Specification Electrical SpecificationsEnvironmental Specifications Immunity Specifications Physical Interfaces Ringing CharacteristicsSoftware Specifications Appendix C Cisco ATA Specifications Software Specifications Sccp SIP Compliance Reference Information OL-3410-01 Supported SIP Request Methods SIP Call Flows Step Action Description Cisco ATA-to-SIP Server-Registration without AuthenticationCall Flow Scenarios for Successful Calls Table D-2 Log Listings Cisco ATA-to-SIP Server-Registration with Authentication Table D-3 Action Descriptions Table D-4 Log Listings Invite Table D-5 Action Descriptions Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Trying Proxy Authentication Required ACK Table D-7 Action Descriptions Table D-8 Log Listings Table D-8 Log Listings Table D-8 Log Listings Table D-8 Log Listings Table D-8 Log Listings GL-1 GL-2 GL-3 Media Gateway Control Protocol Lightweight DirectoryAccess ProtocolLocation services are offered by location servers Local exchange carrier GL-5 Signaling connection control partMessages can be part of Sgcp and Mgcp messages GL-6 GL-7 Business-class services for Internet telephonyTraffic Allow you to define your own customized markup language GL-8 IN-1 D E IN-2 United States Call-progress tone parametersCfgInterval parameter IN-3 IN-4 Fax mode configuration 7-6,7-7 IN-5 Forward-on-no-answer settingForward-unconditionally setting FXS ports IN-6 NatipNatip parameter IN-7 RJ-45 LED IN-8 SIP registration SIP registration enabled IN-9 Unconditional call forwarding Unique configuration file IN-10