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Troubleshooting
Specs
Ringing Characteristics
Install
FAQ
Repeat Dialing on Busy Signal
Password
Default Boot Load Behavior
NatTimer
Login
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Glossary
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP)
GL-8
OL-3410-01
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Contents
Corporate Headquarters
Text Part Number OL-3410-01
Copyright 2003, Cisco Systems, Inc All rights reserved
N T E N T S
Iii
What You Need
Dial Plan Disabling Access To The Web Interface
Dhcp
DNS1IP DNS2IP
Vii
Action Identifiers
Viii
Debugging
Environmental Specifications C-2
Preface
Overview
Audience
This preface includes the following sections
Organization
Conventions
Chapter Description
Xii
Xiii
Related Documentation
Xiv
Obtaining Documentation
World Wide Web
Documentation CD-ROM
Ordering Documentation
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Xvi
Cisco TAC Escalation Center
Cisco TAC Web Site
Xvii
Xviii
Cisco Analog Telephone Adaptor Overview
Cisco ATA Analog Telephone Adaptor
Session Initiation Protocol SIP Overview
Pstn
SIP Capabilities
Components of SIP
SIP Clients
SIP Servers
Hardware Overview
Link LED
Function Button
Software Features
Voice Codecs Supported
Cisco ATA SIP Services
Additional Supported Signaling Protocols
Other Supported Protocols
Register Invite BYE Cancel
Fax Services
Methods Supported
Installation and Configuration Overview
Supplementary Services
Notify Options ACK
Action Reference
Installing the Cisco ATA
Network Requirements
Safety Recommendations
What the Cisco ATA Package Includes
5V power adaptor Power cord
Installation Procedure
What You Need
Procedure
Cisco ATA 186 Rear Panel Connections
Installing the Cisco ATA Installation Procedure
Power-Down Procedure
Configuring the Cisco ATA for SIP
Default Boot Load Behavior
Parameter and Bits Reference
OpFlags
VLANSetting
Feature
Bits
Example
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Tftp Server Environment
Basic Configuration Steps in a Non-TFTP Server Environment
Configure the method with which the Cisco ATA will locate
Tftp server at boot up time
Action
Setting Up the Tftp Server with Cisco ATA Software
Configuring the Cisco ATA Using a Tftp Server
Configurable Features and Related Parameters
Creating Unique and Common Cisco ATA Configuration Files
Save this file of Cisco ATA-specific parameters as
Syntax
Using atapname.exe Tool to Obtain MAC Address
Command Example
Command Output
Using the EncryptKey Parameter and cfgfmt Tool
Syntax examples
Atadefault.cfg Configuration File
Using a Dhcp Server
Using a Dhcp Server,
Other Dhcp Options You Can Set
Without Using a Dhcp Server
Voice Configuration Menu
DNS1IP DNS2IP Ntpip
Voice Menu Number Features
Using the Voice Configuration Menu
Dhcp
Entering Alphanumeric Values
Voice Menu Number
Resetting the Cisco ATA to Factory Default Values
Cisco ATA Web Configuration
Key Alphanumeric Characters
Page
UID0
Refreshing or Resetting the Cisco ATA
Procedure to Refresh the Cisco ATA
Upgrading the SIP Signaling Image
Procedure to Reset the Cisco ATA
Important Basic SIP Services
Basic and Additional SIP Services
Required Parameters
Establishing Authentication
Related Configuration Parameters
Setting the Codec
Additional SIP Services
Configuring Refresh Interval
Billable Features
Advanced Audio Configuration
Related Parameters
Comfort Noise During Silence Period When Using G.711
Configurable Hook Flash Timing
Configurable Mixing of Call Waiting Tone and Audio
Configurable On-hook delay
Disabling Access To The Web Interface
Dial Plan
Distinctive Ringing
DNS SRV Support
NAT Gateway
Hardware Information Display
NAT/PAT Translation
OutBoundProxy Support
Network Timing
Progress Tones
Repeat Dialing on Busy Signal
Receiver-tagged VIA header
User Configurable Call Waiting Permanent Default Setting
User Configurable Timeout On No Answer for Call Forwarding
SIP Proxy Server Redundancy
Stuttering Dial Tone on Unconditional Call Forward
Setting Up and Placing a Call Without Using a SIP Proxy
Configuration
To deactivate this feature, enter the following
Open your Web browser
Placing an IP Call
Complete Reference Table of all Cisco ATA SIP Services
Dial Format
OL-3410-01
Configurable Feature Related Parameter
Configurable Feature Related Parameter
OL-3410-01
Parameters and Defaults
Configuration Text File Template
UIPassword
User Interface UI Parameter
Sections that follow describe these parameters
Range
Configuration Parameter
Parameters for Configuration Method
ToConfig
UseTFTP
TftpURL
Range Default Voice Configuration Menu Access Code
CfgInterval
Network Parameters
EncryptKey
StaticRoute
StaticIp
IP address
StaticNetMask
Account Information Parameters
255.255.255.0
This parameter is the password for the Phone 1 port
UID0
This parameter is the password for the Phone 2 port
GkOrProxy
UseLoginID
Gateway
Gateway2
Not applicable to SIP
LoginID1
LoginID0
This parameter is the Login ID for line
Backup Server Parameters
AltGkTimeOut
AltGk
Integer
SIP Parameters
GkTimeToLive
GkId
UseSIP
MAXRedirect
SIPRegInterval
205
SIPRegOn
Natip
MediaPort
SIPPort
OutBoundProxy
Is the default port if no port is specified
NatServer
IP address or Fqdn format
207
NatTimer
Operating Parameters
Bitmap
208
LBRCodec
AudioMode
300
0x00150015
RxCodec
Bit Number Definition
TxCodec
NumTxFrames
CallFeatures
Clipclir
315
PaidFeatures
First calling that number and consulting with the callee
CallerIdMethod
Examples
0x00019e60
FeatureTimer
316
Polarity
0x00000000
317
304
ConnectMode
RTP
Bit Number Definition
AutMethod
TimeZone
This parameter is not used for SIP
302
142
AltNTPIP
916
SigTimer
917
0xB8
0x01418564
Default 100 0x64=100 seconds
Default-5 seconds
Range 0 to 255 in 0.1 seconds
Range 0 to 62 in seconds
OpFlags
0x2
Optional Feature Parameters
VLANSetting
0x0000002b
324
TraceFlags
NPrintf
Extended IP address
Default Recommended Values
RingOnOffTime
IPDialPlan
DialPlan
About Dial Plan Commands
Additional DialPlan Information
Following dial plan
Following dial plans
Dial Plan Blocking In Rule
Rule to Support Hot/Warm Line
Call-Progress Tone Parameters
Rule to Support Dial Prefix
List of Call-Progress Tone Parameters
Tone Parameter Syntax
How to Calculate Scaling Factors
Use the following formula to calculate the scaling factor a
Recommended Values
Default values for the nine-integer array
Specific Call-Progress Tone Parameter Information
Cisco ATA plays the busy tone when the callee is busy
On-time-0 Off-time-0 Total time to play tone-1000
920
921
922
Off-time-2000 Total time to play tone-0
923
CallCmd
Off-time-2400 Total time to play tone-4800
924
925
Maximum of 248 characters
930
Call Commands
Call Command Structure
Syntax
CallCmd string has the following structure
Context-Identifiers
Identifier Context State of Cisco ATA
Input Sequence Identifiers
Action Identifiers
Identifier Input Sequence
Identifier Action
Call Command Example
Hook-flash Cancel-the-call-attempt Retrieve-the-waiting-call
Call Command Behavior
Call Command Default
Sweden Call Command Default
Table Notations
Call Command Behavior
WFE cancels the call-Stop CWT and revert to Connected state
CWT
Call Command Behavior
Call Command Behavior
OL-3410-01
Configuring and Debugging Fax Services
Using Fax Pass-through Mode
Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode
Translation
Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
This setting translates to the bitmap
ConnectMode
Enable Fax Pass-through Mode
Run the following command
Disable Fax Relay Feature
Perform the command
Using FAX Mode
Configuring the Cisco ATA for Fax Mode
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco ATA for Fax Mode on a Per-Call Basis
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Problem Action
Cisco ATA, and 0x0012XXXX for the Phone 2 port
For fax pass-through mode, AudioMode should be set to
Port
Prserv Overview
Using prserv for Diagnosing Fax Problems
Analyzing prserv Output for Fax Sessions
Log event Description
Terminating-Gateway Example
Originating-Gateway Example
Possible Reasons for Failure
Rtpcatch Overview
Using rtpcatch for Diagnosing Fax Problems
To use rtpcatch, follow these steps
Example of rtpcatch
Output Files
Explanation
CED tone Detected
Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
Both sides use G.711 for the entire fax session
Using rtpcatch to Analyze Common Causes of Failure
Example 7-4 T38 Fax Relay Mode
Possible Causes for Failure
Cisco fax relay option is not disabled on the gateway
Possible Cause for Failure
Example 7-9 Fax Pass-through Mode Failure
Rtpcatch Limitations
OL-3410-01
Upgrading the Cisco ATA Signaling Image
Upgrading the Signaling Image from a Tftp Server
Syntax of upgradecode Parameter
Definitions
Upgradecode parameter value could be
Upgrading the Signaling Image Manually
Process
Upgrade Requirements
Preliminary Steps
Running the Executable File
Syntax
Upgrade Procedure
To perform the upgrade, follow these steps
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
OL-3410-01
Troubleshooting
General Troubleshooting Tips
Symptoms and Actions
Installation and Upgrade Issues
Debugging
2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0
Frequently Asked Questions
FACTRESET#
Ring Load per RJ-11 FXS Port Maximum Distance
REN
Contacting TAC
Using SIP Supplementary Services
Changing Call Commands
Cancelling a Supplementary Service
Common Supplementary Services
Call-Waiting Caller ID
Caller ID
Voice Mail Indication
Semi-unattended Transfer
Unattended Transfer
Fully Unattended Transfer
Making a Conference Call in the United States
Attended Transfer
Making a Conference Call in Sweden
Call Waiting in the United States
Call Waiting in Sweden
About Call Forwarding
Call Forwarding in the United States
Call Forwarding in Sweden
Call Return in the United States
Call Return in Sweden
Calling Line Identification Presentation
Calling Line Identification Restriction in the United States
Calling Line Identification Restriction in Sweden
OL-3410-01
Table B-1lists codes to return basic Cisco ATA information
Voice Menu Codes
Voice Menu Option Code Description
DNS 2 IP
DNS 1 IP
PWD
Tftp URL
UID
User ID telephone number for the Phone 1 port
User ID telephone number for the Phone 2 port
Option Code Description
Physical Specifications
Cisco ATA Specifications
Specification
Electrical Specifications
Environmental Specifications
Immunity Specifications
Description Specification
Software Specifications
Ringing Characteristics
Physical Interfaces
Appendix C Cisco ATA Specifications Software Specifications
SIP Compliance Reference Information
Sccp
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SIP Call Flows
Supported SIP Request Methods
Call Flow Scenarios for Successful Calls
Cisco ATA-to-SIP Server-Registration without Authentication
Step Action Description
Cisco ATA-to-SIP Server-Registration with Authentication
Table D-2 Log Listings
Table D-3 Action Descriptions
Table D-4 Log Listings
Invite
Table D-5 Action Descriptions
Table D-6 Log Listings
Table D-6 Log Listings
Table D-6 Log Listings
Table D-6 Log Listings
Trying Proxy Authentication Required ACK
Table D-7 Action Descriptions
Table D-8 Log Listings
Table D-8 Log Listings
Table D-8 Log Listings
Table D-8 Log Listings
Table D-8 Log Listings
GL-1
GL-2
GL-3
Lightweight DirectoryAccess Protocol
Location services are offered by location servers
Local exchange carrier
Media Gateway Control Protocol
Messages can be part of Sgcp and Mgcp messages
Signaling connection control part
GL-5
GL-6
Business-class services for Internet telephony
Traffic
Allow you to define your own customized markup language
GL-7
GL-8
D E
IN-1
CfgInterval parameter
United States Call-progress tone parameters
IN-2
IN-3
Fax mode configuration 7-6,7-7
IN-4
Forward-on-no-answer setting
Forward-unconditionally setting
FXS ports
IN-5
Natip parameter
Natip
IN-6
RJ-45 LED
IN-7
SIP registration SIP registration enabled
IN-8
Unconditional call forwarding Unique configuration file
IN-9
IN-10
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