Installation and Configuration Overview | Cisco Systems ATA186I2ARF

Chapter 1 Cisco Analog Telephone Adaptor Overview

Installation and Configuration Overview

•NOTIFY

•OPTIONS

•ACK

Supplementary Services

SIP supplementary services are services that you can use to enhance your telephone service. For information on how to enable and subscribe to these services, see the “CallFeatures” section on page 5-23and the “PaidFeatures” section on page 5-24.

For information on how to use these services, see Appendix A, “Using SIP Supplementary Services.”

The following list contains the SIP supplementary services that the Cisco ATA supports:

•Caller ID

•Call-waiting caller ID

•Voice mail indication

•Making a conference call

•Call waiting

•Call forwarding

•Call return

•Calling-line identification

•Unattended transfer

•Attended transfer

Installation and Configuration Overview

Table 1-1provides the basic steps required to install and configure the Cisco ATA to make it operational in a typical SIP environment where a large number of Cisco ATAs must be deployed.

Table 1-1 Overview of the Steps Required to Install and Configure the Cisco ATA and Make it Operational

	Action				Reference

1.		Plan the network and Cisco ATA configuration.

2.		Install the Ethernet connection.

3.		Install and configure the other network devices.

4.		Install the Cisco ATA but do not power up the Cisco ATA yet.			What the Cisco ATA Package Includes, page 2-2

5.		Download the desired Cisco ATA release software zip file from			Chapter 3, “Configuring the Cisco ATA for SIP”
		the Cisco web site, then configure the Cisco ATA.

6.		Power up the Cisco ATA.

7.		Periodically, you can upgrade the Cisco ATA to a new signaling			Chapter 8, “Upgrading the Cisco ATA Signaling
		image by using the TFTP server-upgrade method or the			Image”
		manual-upgrade method.

				Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP)

	1-10				OL-3410-01

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Cisco Systems ATA186I2ARF manual Installation and Configuration Overview, Supplementary Services, Notify Options ACK

Contents

Corporate Headquarters Text Part Number OL-3410-01 Copyright 2003, Cisco Systems, Inc All rights reserved N T E N T S Iii What You Need Dial Plan Disabling Access To The Web Interface Dhcp DNS1IP DNS2IP Vii Action Identifiers Viii Debugging Environmental Specifications C-2 Preface OverviewAudience This preface includes the following sections Organization ConventionsChapter Description Xii Xiii Related Documentation Xiv Obtaining Documentation World Wide WebDocumentation CD-ROM Ordering Documentation Obtaining Technical Assistance Cisco.comTechnical Assistance Center Xvi Cisco TAC Escalation Center Cisco TAC Web SiteXvii Xviii Cisco Analog Telephone Adaptor Overview Cisco ATA Analog Telephone Adaptor Session Initiation Protocol SIP Overview Pstn SIP Capabilities Components of SIP SIP Clients SIP Servers Hardware Overview Link LED Function Button Software Features Voice Codecs Supported Cisco ATA SIP Services Additional Supported Signaling ProtocolsOther Supported Protocols Register Invite BYE Cancel Fax ServicesMethods Supported Installation and Configuration Overview Supplementary ServicesNotify Options ACK Action Reference Installing the Cisco ATA Network Requirements Safety RecommendationsWhat the Cisco ATA Package Includes 5V power adaptor Power cord Installation ProcedureWhat You Need Procedure Cisco ATA 186 Rear Panel Connections Installing the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for SIP Default Boot Load Behavior Parameter and Bits Reference OpFlags VLANSetting FeatureBits Example Steps Needed to Configure the Cisco ATA Basic Configuration Steps in a Tftp Server Environment Basic Configuration Steps in a Non-TFTP Server Environment Configure the method with which the Cisco ATA will locateTftp server at boot up time Action Setting Up the Tftp Server with Cisco ATA Software Configuring the Cisco ATA Using a Tftp ServerConfigurable Features and Related Parameters Creating Unique and Common Cisco ATA Configuration Files Save this file of Cisco ATA-specific parameters as Syntax Using atapname.exe Tool to Obtain MAC Address Command Example Command Output Using the EncryptKey Parameter and cfgfmt ToolSyntax examples Atadefault.cfg Configuration File Using a Dhcp Server Using a Dhcp Server, Other Dhcp Options You Can Set Without Using a Dhcp Server Voice Configuration MenuDNS1IP DNS2IP Ntpip Voice Menu Number Features Using the Voice Configuration MenuDhcp Entering Alphanumeric Values Voice Menu Number Resetting the Cisco ATA to Factory Default Values Cisco ATA Web ConfigurationKey Alphanumeric Characters Page UID0 Refreshing or Resetting the Cisco ATA Procedure to Refresh the Cisco ATA Upgrading the SIP Signaling ImageProcedure to Reset the Cisco ATA Important Basic SIP Services Basic and Additional SIP ServicesRequired Parameters Establishing Authentication Related Configuration Parameters Setting the Codec Additional SIP ServicesConfiguring Refresh Interval Billable Features Advanced Audio ConfigurationRelated Parameters Comfort Noise During Silence Period When Using G.711 Configurable Hook Flash TimingConfigurable Mixing of Call Waiting Tone and Audio Configurable On-hook delay Disabling Access To The Web Interface Dial PlanDistinctive Ringing DNS SRV Support NAT Gateway Hardware Information DisplayNAT/PAT Translation OutBoundProxy Support Network TimingProgress Tones Repeat Dialing on Busy Signal Receiver-tagged VIA header User Configurable Call Waiting Permanent Default Setting User Configurable Timeout On No Answer for Call ForwardingSIP Proxy Server Redundancy Stuttering Dial Tone on Unconditional Call Forward Setting Up and Placing a Call Without Using a SIP Proxy ConfigurationTo deactivate this feature, enter the following Open your Web browser Placing an IP Call Complete Reference Table of all Cisco ATA SIP ServicesDial Format OL-3410-01 Configurable Feature Related Parameter Configurable Feature Related Parameter OL-3410-01 Parameters and Defaults Configuration Text File Template UIPassword User Interface UI ParameterSections that follow describe these parameters Range Configuration Parameter Parameters for Configuration MethodToConfig UseTFTP TftpURL Range Default Voice Configuration Menu Access CodeCfgInterval Network Parameters EncryptKey StaticRoute StaticIpIP address StaticNetMask Account Information Parameters255.255.255.0 This parameter is the password for the Phone 1 port UID0 This parameter is the password for the Phone 2 port GkOrProxy UseLoginID GatewayGateway2 Not applicable to SIP LoginID1 LoginID0This parameter is the Login ID for line Backup Server Parameters AltGkTimeOutAltGk Integer SIP Parameters GkTimeToLiveGkId UseSIP MAXRedirect SIPRegInterval205 SIPRegOn Natip MediaPort SIPPortOutBoundProxy Is the default port if no port is specified NatServerIP address or Fqdn format 207 NatTimer Operating ParametersBitmap 208 LBRCodec AudioMode300 0x00150015 RxCodec Bit Number Definition TxCodec NumTxFrames CallFeatures Clipclir 315 PaidFeaturesFirst calling that number and consulting with the callee CallerIdMethod Examples 0x00019e60 FeatureTimer316 Polarity 0x00000000317 304 ConnectMode RTP Bit Number Definition AutMethod TimeZoneThis parameter is not used for SIP 302 142 AltNTPIP916 SigTimer 9170xB8 0x01418564 Default 100 0x64=100 seconds Default-5 secondsRange 0 to 255 in 0.1 seconds Range 0 to 62 in seconds OpFlags 0x2 Optional Feature Parameters VLANSetting0x0000002b 324 TraceFlags NPrintfExtended IP address Default Recommended Values RingOnOffTime IPDialPlan DialPlan About Dial Plan Commands Additional DialPlan Information Following dial plan Following dial plans Dial Plan Blocking In Rule Rule to Support Hot/Warm Line Call-Progress Tone Parameters Rule to Support Dial PrefixList of Call-Progress Tone Parameters Tone Parameter Syntax How to Calculate Scaling Factors Use the following formula to calculate the scaling factor a Recommended Values Default values for the nine-integer arraySpecific Call-Progress Tone Parameter Information Cisco ATA plays the busy tone when the callee is busy On-time-0 Off-time-0 Total time to play tone-1000920 921 922 Off-time-2000 Total time to play tone-0923 CallCmd Off-time-2400 Total time to play tone-4800924 925 Maximum of 248 characters 930 Call Commands Call Command Structure Syntax CallCmd string has the following structure Context-Identifiers Identifier Context State of Cisco ATA Input Sequence Identifiers Action IdentifiersIdentifier Input Sequence Identifier Action Call Command Example Hook-flash Cancel-the-call-attempt Retrieve-the-waiting-call Call Command Behavior Call Command DefaultSweden Call Command Default Table Notations Call Command Behavior WFE cancels the call-Stop CWT and revert to Connected state CWT Call Command Behavior Call Command Behavior OL-3410-01 Configuring and Debugging Fax Services Using Fax Pass-through Mode Configuring the Cisco ATA for Fax Pass-through mode This setting translates to the following bitmapAudioMode Translation Configuring Cisco IOS Gateways to Enable Fax Pass-through Recommended SettingThis setting translates to the bitmap ConnectMode Enable Fax Pass-through Mode Run the following command Disable Fax Relay Feature Perform the command Using FAX Mode Configuring the Cisco ATA for Fax Mode Debugging the Cisco ATA 186/188 Fax Services Configuring the Cisco ATA for Fax Mode on a Per-Call BasisConfiguring the Cisco IOS Gateway for Fax Mode Common Problems When Using IOS Gateways Problem Action Cisco ATA, and 0x0012XXXX for the Phone 2 portFor fax pass-through mode, AudioMode should be set to Port Prserv Overview Using prserv for Diagnosing Fax ProblemsAnalyzing prserv Output for Fax Sessions Log event Description Terminating-Gateway Example Originating-Gateway Example Possible Reasons for Failure Rtpcatch Overview Using rtpcatch for Diagnosing Fax ProblemsTo use rtpcatch, follow these steps Example of rtpcatch Output Files Explanation CED tone Detected Fax relay mode Cisco fax relay mode Analyzing rtpcatch Output for Fax SessionsAnalysis Both sides use G.711 for the entire fax session Using rtpcatch to Analyze Common Causes of Failure Example 7-4 T38 Fax Relay Mode Possible Causes for Failure Cisco fax relay option is not disabled on the gatewayPossible Cause for Failure Example 7-9 Fax Pass-through Mode Failure Rtpcatch Limitations OL-3410-01 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image from a Tftp ServerSyntax of upgradecode Parameter Definitions Upgradecode parameter value could be Upgrading the Signaling Image ManuallyProcess Upgrade Requirements Preliminary StepsRunning the Executable File Syntax Upgrade Procedure To perform the upgrade, follow these steps Confirming a Successful Signaling Image Upgrade Using a Web Browser OL-3410-01 Troubleshooting General Troubleshooting Tips Symptoms and Actions Installation and Upgrade Issues Debugging 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0 Frequently Asked Questions FACTRESET#Ring Load per RJ-11 FXS Port Maximum Distance REN Contacting TAC Using SIP Supplementary Services Changing Call CommandsCancelling a Supplementary Service Common Supplementary Services Call-Waiting Caller ID Caller IDVoice Mail Indication Semi-unattended Transfer Unattended TransferFully Unattended Transfer Making a Conference Call in the United States Attended TransferMaking a Conference Call in Sweden Call Waiting in the United States Call Waiting in SwedenAbout Call Forwarding Call Forwarding in the United States Call Forwarding in Sweden Call Return in the United StatesCall Return in Sweden Calling Line Identification Presentation Calling Line Identification Restriction in the United States Calling Line Identification Restriction in Sweden OL-3410-01 Table B-1lists codes to return basic Cisco ATA information Voice Menu CodesVoice Menu Option Code Description DNS 2 IP DNS 1 IPPWD Tftp URL UIDUser ID telephone number for the Phone 1 port User ID telephone number for the Phone 2 port Option Code Description Physical Specifications Cisco ATA SpecificationsSpecification Electrical Specifications Environmental SpecificationsImmunity Specifications Description Specification Software Specifications Ringing CharacteristicsPhysical Interfaces Appendix C Cisco ATA Specifications Software Specifications SIP Compliance Reference Information Sccp OL-3410-01 SIP Call Flows Supported SIP Request Methods Call Flow Scenarios for Successful Calls Cisco ATA-to-SIP Server-Registration without AuthenticationStep Action Description Cisco ATA-to-SIP Server-Registration with Authentication Table D-2 Log Listings Table D-3 Action Descriptions Table D-4 Log Listings Invite Table D-5 Action Descriptions Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Trying Proxy Authentication Required ACK Table D-7 Action Descriptions Table D-8 Log Listings Table D-8 Log Listings Table D-8 Log Listings Table D-8 Log Listings Table D-8 Log Listings GL-1 GL-2 GL-3 Lightweight DirectoryAccess Protocol Location services are offered by location serversLocal exchange carrier Media Gateway Control Protocol Messages can be part of Sgcp and Mgcp messages Signaling connection control partGL-5 GL-6 Business-class services for Internet telephony TrafficAllow you to define your own customized markup language GL-7 GL-8 D E IN-1 CfgInterval parameter United States Call-progress tone parametersIN-2 IN-3 Fax mode configuration 7-6,7-7 IN-4 Forward-on-no-answer setting Forward-unconditionally settingFXS ports IN-5 Natip parameter NatipIN-6 RJ-45 LED IN-7 SIP registration SIP registration enabled IN-8 Unconditional call forwarding Unique configuration file IN-9 IN-10