Cisco Systems ATA186I2ARF CONTENTS

iii

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP)

OL-3410-01

CONTENTS

Preface xi

Overview xi

Audience xi

Organization xii

Conventions xii

Related Documentation xiv

Obtaining Documentation xv

World Wide Web xv

Documentation CD-ROM xv

Ordering Documentation xv

Documentation Feedback xv

Obtaining Technical Assistance xvi

Cisco.com xvi

Technical Assistance Center xvi

Cisco TAC Web Site xvii

Cisco TAC Escalation Center xvii

Cisco Analog Telephone Adaptor Overview 1-1

Session Initiation Protocol (SIP) Overview 1-2

SIP Capabilities 1-3

Components of SIP 1-3

SIP Clients 1-4

SIP Servers 1-4

Hardware Overview 1-5

Software Features 1-7

Voice Codecs Supported 1-7

Additional Supported Signaling Protocols 1-8

Other Supported Protocols 1-8

CiscoATA SIP Services 1-8

Fax Services 1-9

Methods Supported 1-9

Supplementary Services 1-10

Installation and Configuration Overview 1-10

Contents

Main Page CONTENTS Page Page Page Page Page Page Page Preface Overview Audience Organization Conventions Page xiv Related Documentation http://www-vnt.cisco.com/SPUniv/SIP/documents/CiscoATASIPComplianceRef.pdf Obtaining Documentation World Wide Web Documentation CD-ROM Ordering Documentation Documentation Feedback Obtaining Technical Assistance Cisco.com Technical Assistance Center Cisco TAC Web Site Cisco TAC Escalation Center Page Cisco Analog Telephone Adaptor Overview Session Initiation Protocol (SIP) Overview SIP Capabilities Components of SIP SIP Clients SIP Servers 1-5 Hardware Overview Page Software Features Voice Codecs Supported Additional Supported Signaling Protocols Other Supported Protocols Cisco ATA SIP Services Fax Services Methods Supported Supplementary Services Installation and Configuration Overview Installing the Cisco ATA Network Requirements Safety Recommendations What the Cisco ATA Package Includes What You Need Installation Procedure 2-4 Procedure Connect the other end to an analog telephone set. Page Power-Down Procedure Configuring the Cisco ATA for SIP Default Boot Load Behavior Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation Page Steps Needed to Configure the Cisco ATA Basic Configuration Steps in a TFTP Server Environment Basic Configuration Steps in a Non-TFTP Server Environment Configuring the Cisco ATA Using a TFTP Server Setting Up the TFTP Server with Cisco ATA Software Configurable Features and Related Parameters Creating Unique and Common Cisco ATA Configuration Files Page Using atapname.exe Tool to Obtain MAC Address Using the EncryptKey Parameter and cfgfmt Tool atadefault.cfg Configuration File Configuring the Cisco ATA to Obtain its Configuration File from the TFTP Server Using a DHCP Server Procedure if DHCP Server is Under Control of CiscoATA Administrator Procedure if DHCP Server is not Under Control of CiscoATA Administrator Other DHCP Options You Can Set Without Using a DHCP Server Voice Configuration Menu Using the Voice Configuration Menu Entering Alphanumeric Values Resetting the Cisco ATA to Factory Default Values Cisco ATA Web Configuration Page Page 3-20 Figure3-1 CiscoATA Web Configuration Page 1 Refreshing or Resetting the Cisco ATA Procedure to Refresh the Cisco ATA Procedure to Reset the Cisco ATA Upgrading the SIP Signaling Image Basic and Additional SIP Services Important Basic SIP Services Required Parameters Establishing Authentication Setting the Codec Configuring Refresh Interval Additional SIP Services Advanced Audio Configuration Billable Features Comfort Noise During Silence Period When Using G.711 Configurable Hook Flash Timing Configurable Mixing of Call Waiting Tone and Audio Configurable On-hook delay Debugging Diagnostics Dial Plan Disabling Access To The Web Interface Distinctive Ringing DNS SRV Support Hardware Information Display NAT Gateway NAT/PAT Translation Network Timing OutBoundProxy Support Progress Tones Receiver-tagged VIA header Repeat Dialing on Busy Signal SIP Proxy Server Redundancy Stuttering Dial Tone on Unconditional Call Forward User Configurable Call Waiting Permanent Default Setting User Configurable Timeout On No Answer for Call Forwarding Setting Up and Placing a Call Without Using a SIP Proxy Configuration Placing an IP Call Complete Reference Table of all Cisco ATA SIP Services Page Page Page Page Parameters and Defaults 5-2 Configuration Text File Template User Interface (UI) Parameter UIPassword Configuration Parameter ToConfig Parameters for Configuration Method UseTFTP TftpURL CfgInterval EncryptKey Network Parameters DHCP StaticIp StaticRoute StaticNetMask Account Information Parameters UID0 PWD0 UID1 PWD1 GkOrProxy Gateway Gateway2 UseLoginID LoginID0 LoginID1 Backup Server Parameters AltGk AltGkTimeOut GkTimeToLive GkId SIP Parameters UseSIP SIPRegInterval MAXRedirect SIPRegOn NATIP SIPPort MediaPort OutBoundProxy NatServer NatTimer Operating Parameters LBRCodec AudioMode RxCodec TxCodec NumTxFrames CallFeatures PaidFeatures CallerIdMethod FeatureTimer Polarity ConnectMode Page AutMethod TimeZone NTPIP AltNTPIP DNS1IP DNS2IP UDPTOS SigTimer Page OpFlags VLANSetting Optional Feature Parameters NPrintf TraceFlags RingOnOffTime IPDialPlan DialPlan About Dial Plan Commands Dial Plan Example 1 (Default Dial Plan) Dial Plan Example 2 Dial Plan Blocking (In Rule) 'H' Rule to Support Hot/Warm Line 'P' Rule to Support Dial Prefix Call-Progress Tone Parameters List of Call-Progress Tone Parameters Tone Parameter Syntax How to Calculate Scaling Factors Recommended Values Specific Call-Progress Tone Parameter Information DialTone BusyTone ReorderTone RingbackTone CallWaitTone AlertTone CallCmd Page Call Commands Call Command Structure Syntax Context-Identifiers Input Sequence Identifiers Action Identifiers Call Command Example 6-6 Call Command Behavior Page Page Page Page Page Configuring and Debugging Fax Services Using Fax Pass-through Mode Configuring the Cisco ATA for Fax Pass-through mode AudioMode ConnectMode Configuring Cisco IOS Gateways to Enable Fax Pass-through Enable Fax Pass-through Mode System Level commands Dial-Peer Level Commands Disable Fax Relay Feature Using FAX Mode Configuring the Cisco ATA for Fax Mode Configuring the Cisco ATA for Fax Mode on a Per-Call Basis Configuring the Cisco IOS Gateway for Fax Mode Debugging the Cisco ATA 186/188 Fax Services Common Problems When Using IOS Gateways Page Using prserv for Diagnosing Fax Problems prserv Overview Analyzing prserv Output for Fax Sessions Debugging FAX Pass-through Mode Debugging FAX Mode Using rtpcatch for Diagnosing Fax Problems rtpcatch Overview Major functions How to Use Output Files Example of rtpcatch Output Explanation Page Analyzing rtpcatch Output for Fax Sessions Using rtpcatch to Analyze Common Causes of Failure Page rtpcatch Limitations Page Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image from a TFTP Server Upgrading the Signaling Image Manually Preliminary Steps Running the Executable File Upgrade Requirements Syntax Upgrade Procedure Confirming a Successful Signaling Image Upgrade Using a Web Browser Using the Voice Configuration Menu Page Troubleshooting General Troubleshooting Tips Symptoms and Actions Installation and Upgrade Issues Debugging Frequently Asked Questions Contacting TAC A Using SIP Supplementary Services Changing Call Commands Cancelling a Supplementary Service Common Supplementary Services Caller ID Call-Waiting Caller ID Voice Mail Indication Unattended Transfer Semi-unattended Transfer Fully Unattended Transfer Attended Transfer Making a Conference Call in the United States Making a Conference Call in Sweden Call Waiting in the United States Call Waiting in Sweden About Call Forwarding Call Forwarding in the United States Call Forwarding in Sweden Call Return in the United States Call Return in Sweden Calling Line Identification Presentation About Calling Line Identification Restriction Page Page B Voice Menu Codes Page Page Page C Cisco ATA Specifications Physical Specifications Electrical Specifications Environmental Specifications Immunity Specifications Physical Interfaces Ringing Characteristics Software Specifications Page SIP Compliance Reference Information Page D SIP Call Flows Supported SIP Request Methods Call Flow Scenarios for Successful Calls Cisco ATA-to-SIP ServerRegistration without Authentication D-3 Cisco ATA-to-SIP ServerRegistration with Authentication TableD-2 Log Listings 1. 3. Page D-5 TableD-4 Log Listings 1. 3. 4. 5. Cisco ATA-to-Cisco ATABasic SIP to SIP Call without Authentication Page D-8 TableD-6 Log Listings 1. 3. D-9 4. 5. 6. 7. D-10 8. 9. 10. 11. D-11 13. 14. 15. D-12 Cisco ATA-to-Cisco ATABasic SIP to SIP Call with Authentication Page D-14 TableD-8 Log Listings 1. 3. 4. D-15 5. 6. 7. D-16 8. 9. 10. 11. D-17 12. 13. 14. 15. D-18 17. 18. 19. GLOSSARY Numerics A C D E F G H I L M N P Q R S T U V X Page INDEX Numerics A B Page D E F G H I L N O P R S T U V W