C O N T E N T S

Preface vii

 

 

 

Purpose

vii

 

 

Audience

vii

 

 

Document Organization

viii

 

Related Documentation

viii

 

Obtaining Documentation

ix

 

Cisco.com ix

 

 

Ordering Documentation

ix

Documentation Feedback

ix

 

Obtaining Technical Assistance

x

Cisco TAC Website

x

 

Opening a TAC Case

x

 

 

 

TAC Case Priority Definitions xi

 

 

 

 

 

 

 

 

Obtaining Additional Publications and Information

xi

 

Basic Troubleshooting Tasks and Startup Issues

 

 

 

 

C H A P T E R 1

1-1

 

 

 

 

 

Basic Troubleshooting Checklist

1-1

 

 

 

 

 

 

 

 

Confirming the Hardware Installation

1-2

 

 

 

 

 

 

 

Displaying the Cisco IOS Software Version

1-3

 

 

 

 

 

 

Displaying System Environment Information

1-4

 

 

 

 

 

 

Hardware Troubleshooting Flowchart

1-4

 

 

 

 

 

 

 

Cisco uBR10012 System Startup Sequence

1-5

 

 

 

 

 

PEM Faults and Fan Assembly Failures

 

 

 

 

 

 

C H A P T E R 2

2-1

 

 

 

 

 

 

 

AC PEM Faults

2-1

 

 

 

 

 

 

 

 

 

DC PEM Faults

2-3

 

 

 

 

 

 

 

 

 

2400W AC-Input Power Shelf

2-5

 

 

 

 

 

 

 

 

Other Electrical Problems 2-6

 

 

 

 

 

 

 

 

 

Fan Assembly Module Faults

2-7

 

 

 

 

 

 

 

Troubleshooting PRE-1 Modules

 

 

 

 

 

 

 

C H A P T E R 3

3-1

 

 

 

 

 

 

 

 

Information Required for Troubleshooting PRE-1 Modules 3-1

 

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

 

 

 

 

 

 

 

 

OL-1237-01

 

 

 

 

 

 

 

iii

 

 

 

 

 

 

 

 

 

 

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Cisco Systems UBR10012 manual N T E N T S