Preface

Document Organization

Document Organization

The sections of this guide are as follows:

Chapter

Description

 

 

Chapter 1, “Basic Troubleshooting Tasks and

Basic procedures that users should perform before undertaking a detailed

Startup Issues”

troubleshooting analysis of the Cisco uBR10012 router or logging a case

 

with the Cisco Technical Assistance Center (TAC).

 

 

Chapter 2, “PEM Faults and Fan Assembly

Methods for troubleshooting faults involving the Cisco uBR10012 Power

Failures”

Entry Modules (PEMs) and blower modules.

 

 

Chapter 3, “Troubleshooting PRE-1 Modules”

How to troubleshoot Performance Routing Engine (PRE-1) modules. It

 

provides information on troubleshooting PRE-1 fault states, the

 

management Ethernet port, and the serial port.

 

 

Chapter 4, “Troubleshooting Line Cards”

Troubleshooting faults for all following Cisco uBR10012 line cards.

 

 

Chapter 5, “Replacing or Recovering

How to recover a lost enable or console login password, and how to replace

Passwords”

a lost enable secret password on the Cisco uBR10012 router.

 

 

Appendix A, “Unsupported Commands”

A list of the commands that are not supported in Cisco IOS Release

 

12.2(15)BC1 for the Cisco uBR10012 router.

 

 

Appendix B, “Recommended Tools and Test

A list of basic tools and test equipment necessary to perform maintenance

Equipment”

and troubleshooting tasks on the Cisco uBR10012 router.

 

 

Related Documentation

When troubleshooting the Cisco uBR10012 router, you should use the Cisco uBR10012 Universal Broadband Router Troubleshooting Guide with the following documents:

Cisco uBR10012 Universal Broadband Router Release Notes—Provides the most up-to-date information about software version requirements for using the router. It also provides information about bugs and workarounds. See the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ub10krns/index.htm

Cisco uBR10012 Universal Broadband Router Software Configuration GuideContains detailed information on the configuration and administration of the Cisco uBR10012 router. See the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/scg/index.htm

Cisco uBR10012 Universal Broadband Router Hardware Installation Guide—Contains information about the hardware of the Cisco uBR10012 router, how to install the router, connect its cables, and start the system up for the first time. See the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/index.htm

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

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Cisco Systems UBR10012 manual Document Organization, Related Documentation, Chapter Description