Chapter 4 Troubleshooting Line Cards

Troubleshooting the Gigabit Ethernet Line Card

Table 4-8describes the gigabit Ethernet line card fault indications and suggests responses to each.

Table 4-8 Gigabit Ethernet Line Card Faults and Recommended Responses

Fault Type

Response

 

 

 

Fail LED is lit yellow indicating that a major fault

1.

Reinsert the line card.

has disabled the card

2.

Insert the line card into another slot.

 

 

3.

Replace the line card.

 

4.

If neither of the above responses to a card

 

 

failure succeeds, call the Cisco TAC.

 

 

 

Fail LED blinks then lights steadily repeatedly

1.

Check for bent pins on the backplane.

or

2.

If there are no bent pins, replace with a new

 

line card.

 

 

Card seems to be passing traffic (Tx/Rx lights),

Try inserting the line card in a different slot.

but cannot communicate with the PRE

If the card works in a different slot, the

 

 

Cisco uBR10012 backplane may be defective.

 

Call the Cisco TAC.

 

 

Fail LED blinks steadily

This is a user correctable problem. The steadily

 

blinking LED indicates a transmit failure.

 

To correct the problem:

 

1.

Reinsert the GBIC.

 

If reinsertion fails:

 

2.

Replace the GBIC.

 

 

 

Link LED does not light but the port is enabled

1.

Make sure the fiber optic cable is plugged in

 

 

properly, unbroken, and undamaged.

 

2.

Make sure that you are using the correct type

 

 

of fiber optic cable.

 

3.

If you have autonegotiation enabled on the

 

 

local gigabit Ethernet interface, make sure

 

 

that it is enabled on the remote interface also.

 

 

If autonegotiation is disabled, it must be

 

 

disabled at the remote interface as well.

 

4.

Replace the GBIC.

 

 

 

Gigabit Ethernet card resets itself intermittently.

1.

Issue the show diag command. If this

 

 

indicates a “parity error” occurred, contact

 

 

Cisco TAC for possible replacement of the

 

 

card.

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

4-19

 

 

 

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Cisco Systems UBR10012 manual Gigabit Ethernet Line Card Faults and Recommended Responses