Chapter 4 Troubleshooting Line Cards

Troubleshooting the Timing, Communication, and Control Plus Card

Table 4-4 TCC+ Card Faults and Recommended Responses

Fault Type

Response

 

 

The show controllers clock-reference command

1. If this occurs at system startup or only occasionally at other times,

displays compare errors between the two TCC+

 

this error can be ignored, because the system typically records a

cards installed in the Cisco uBR10012 router.

 

slight delay when the TCC+ cards synchronize with each other. These

 

 

initial compare errors can be ignored and cleared with the cable

 

 

clock clear-counters command.

 

2.

If this error repeatedly occurs, it could indicate a hardware problem

 

 

with one of the TCC+ cards. Try replacing each card to see if the

 

 

problem disappears.

 

 

 

The show controllers command for a cable

1.

Verify that at least one TCC+ card is installed in the chassis. If not,

interface displays the message “Timestamp is

 

install a TCC+ card.

from local oscillator.” This command should

2.

Verify that a valid national clock source, such as a GPS receiver or

show that the timestamp is coming either from an

 

BITS clock, is plugged into the TCC+ card’s RJ-45 connector.

external source or from the TCC+ card.

 

3.

Replace the TCC+ card.

 

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

4-11

 

 

 

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Cisco Systems UBR10012 manual Show controllers clock-reference command