Chapter 2 PEM Faults and Fan Assembly Failures

Fan Assembly Module Faults

Table 2-6 Fan Assembly Module Fault Indications and Recommended Action

Symptom

Steps to Take

 

 

Fans OK LED is not lit

1. Make sure the fan assembly module is fully inserted into the chassis.

 

2.

Place your hand in front of the fan assembly module outlet to determine if the fans are

 

 

operating. If the fans are running, remove the fan assembly module and inspect the wiring

 

 

to the LEDs and fans to ensure that the wires are not nicked or cut.

 

3.

Make sure that two AC PEM or two DC PEM modules are installed in the chassis.

 

 

Although only one PEM is required to power the chassis, two PEMs should be installed

 

 

for proper airflow. (If one PEM fails, leave the failed module in the chassis until the

 

 

replacement module can be installed.)

 

4.

If you use DC PEMs, make sure the wiring is not reversed.

 

5.

Replace the fan assembly module.

 

 

SINGLE FAN FAILURE

One fan in the fan assembly module has failed. The fan assembly can cool the chassis

LED is lit

sufficiently with three working fans, but replace the failed fan as soon as possible.

 

 

MULTI-FAN FAILURE LED

More than one fan has failed, and the fan assembly cannot sufficiently cool the chassis.

is lit

Replace the failed fans immediately. If necessary, power down the chassis until replacements

 

are available.

 

 

Fans run but the system

1. Make sure that all intake and exhaust vents on the front and rear of the chassis are free

overheats

 

of blockages.

 

2.

Make sure that the ambient temperature and other environmental factors in the system

 

 

area are within the ranges specified in the “Displaying System Environment

 

 

Information” section on page 1-4.

 

3.

Make sure all line cards and blank faceplates are in place. Make sure two PEM modules

 

 

are installed in the chassis. The cooling system cannot operate effectively unless the

 

 

chassis is fully enclosed.

 

4.

Check the air filter, and, if necessary, clean or replace it.

 

5.

Reduce the ambient temperature of the area surrounding the Cisco uBR10012 chassis.

 

 

This can be done using air conditioning, using fans to circulate the air in the room, and

 

 

closing the blinds on any windows that are facing the sun.

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

2-9

 

 

 

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Cisco Systems UBR10012 manual Symptom Steps to Take, Single FAN Failure, MULTI-FAN Failure LED