CK Electric Part C3000 manual Cartridge mechanism

Message Error Code Cause Action

CHECK PRINTER	—	There is an obstruction
		that is not allowing the
		cartridge mechanism
		to move right or left.

Check for a paper clip, paper jam, or the plastic orange cap off the BJ cartridge. Press STOP, and try your operation again. If the display does not change, try unplugging the unit. Wait several minutes, then plug it back in.

CLEAR PAPER JAM	—	There is a paper jam
		or the sheet feeder is
		empty.
paper

Remove any paper from the sheet feeder. Clear the paper jam (see page 10-5). Then reload

in the sheet feeder. Press RESUME or STOP.

DOC TOO LONG	#003	It took more than 32
		minutes to send or
		copy a page.

It took more than 32 minutes to receive a page.

Divide the page and send or copy each part separately.

Contact the other party. Have them divide the page and send each part separately.

The document is longer	Use a copy machine to
than 39.4 inches (1 m).	make a reduced copy of
	the document and send
	the copy.

LOAD PAPER

MEMORY FULL

NO RX PAPER

NO TEL #

—The MultiPASS is out of paper (the sheet feeder is empty).

#037	The memory of the
	MultiPASS is full
	because it has received
	too many documents,
	or a very long or
	detailed document.
	Memory is full because
	you tried to send too
	many pages at once,
	or a very long or
	detailed document.
#012	The other party’s fax is
	out of paper.
#022	The one-touch or coded
	speed dialing number

Load paper in the sheet feeder. Make sure the stack does not exceed the limit mark. Press

RESUME or STOP.

Print out any documents that are stored in memory. Then start the operation again.

Divide the document into two or three jobs and send again; or send to one destination at a time.

Contact the other party and have them install paper in their fax.

Register the number (see page 3-18).

Troubleshooting

Chapter 10 Troubleshooting 10-9