CK Electric Part C3000 manual Printing Problems, Application may not be set up properly

		has not been registered.
Message	Error Code	Cause	Action
NOT AVAILABLE NOW	#025	In Manual sending, you	Use regular dialing.
		entered a speed dialing
		number that is assigned
		to a group.
PUT IN CARTRIDGE	—	The BJ cartridge is	Make sure the BJ
		not properly installed.	cartridge is installed
			correctly and the green
			lock lever is down.
START AGAIN	—	An error has occurred	Start the procedure
		in the phone line or in	again from the
		the system.	beginning.

Printing Problems

If you are having problems printing, check the problems and solutions listed in the following table.

Problem Cause Solution

Data from computer is	The power cord may not
not printed	be plugged in securely.

Check that the power cord is plugged securely into the unit and into the wall outlet. If the MultiPASS is plugged into a power strip, make sure the power strip is plugged in and turned on.

The interface cable may not	Check the interface cable
be securely connected to the	connection.
MultiPASS and the computer.
The interface cable may	Make sure the cable is a
not be the correct type.	bi-directional parallel interface
	cable less than 6.6 feet in
	length.

The MultiPASS or computer may have been turned on when you connected the interface cable.

The application may not be set up properly.

Unplug the MultiPASS and turn off the computer. Plug the unit back in and turn the computer back on again.

Check the computer and the application to make sure they are configured correctly.

Make sure your application has the MultiPASS C3000 selected as the printer.

10-10 Troubleshooting Chapter 10